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4.4 from 35 reviews
5 stars
30
4 stars
0
3 stars
0
2 stars
0
1 stars
5
Overall Review of Autumn Care Of Marion
common27 reviews mention this
Staff care is a major theme
Residents and families consistently describe staff as caring, responsive, and respectful.
Across the reviews, families frequently say staff members are kind and supportive, and that loved ones are treated with respect. Several comments also highlight specific individuals who helped with admissions, daily needs, or communication during rehab. A smaller set of reviews report the opposite, including complaints about rude behavior and poor follow-through.
common6 reviews mention this
Facility cleanliness gets praised
Many reviewers point to a clean, well-kept facility.
Multiple reviews mention that the building is spotless, very clean, or consistently tidy. A few families connect cleanliness with feeling confident about day-to-day care, including during rehab stays. One review includes strong negative concerns about care outcomes, but cleanliness-focused praise still shows up repeatedly elsewhere.
common3 reviews mention this
Food quality stands out
Several residents and families describe the meals as notably good.
A few reviews specifically call out that the food is good and that the cooks go out of their way with menus. Residents mention satisfaction with meals during rehab, and one comment says it does not feel like a typical rehab menu. The community also lists diet support such as diabetes and special dietary restrictions.
caveat3 reviews mention this
Safety and call response are concerns
Some reviewers raise concerns about call-bell responsiveness and patient safety.
While most reviews describe positive day-to-day experiences, a few include serious complaints tied to communication and safety. One family reports call bells not being answered, along with multiple falls and medication-related concerns. Another review says a resident had to wait a long time for help, and a separate critique describes a pattern of safety issues during a stay.
common3 reviews mention this
Therapy support is credited for progress
Reviews frequently credit therapy staff with rehab progress.
Several families describe rehab stays where progress was noticeable over time. Comments mention physical therapy staff and also refer to therapies as part of the plan for getting back home. One review discusses an overall care journey that began with rehab and the desire to move into longer-term care.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Autumn Care Of Marion on seniors.fyi includes 6 photos including images showing interior, windows, waiting area, decor, dining, lighting, accessible, office space, and more.
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Landscaping, Building, Architecture, Exterior, Parking, and Accessible
Lighting
Lobby, Seating, and Reception Desk
Exercise Equipment, Rehabilitation, Physical Therapy, and Fitness
Salon
Waiting Area
Reception and Office Space
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