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Jacob's Creek Nursing And Rehabilitation Center in Madison, NC

Jacob's Creek Nursing And Rehabilitation Center is a nursing home community in Madison, NC.

Information last verified:

1721 Bald Hill Loop, Madison, NC 27025

For more information about senior living options: (866) 208-4318

4 from 79 reviews
5 stars
55
4 stars
4
3 stars
3
2 stars
2
1 stars
15

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Top 5% Senior Living Community in 2026

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Overall Review of Jacob's Creek Nursing And Rehabilitation Center

common 17 reviews mention this

Caring staff comes through

Residents and families describe staff members as kind and genuinely invested in care.

Multiple reviews describe staff who treat residents with kindness and take time to respond to questions and needs. Families also mention attentive nursing and therapeutic care, with one reviewer highlighting how quickly requests were answered. A few reviews include strong negative experiences, but even those often point to specific breakdowns in communication or basic care rather than any lack of effort from everyone.

common 6 reviews mention this

Activities help residents stay involved

Residents describe an activities program that keeps people social and engaged.

Several reviews specifically call out an activities team that keeps residents active and involved. Families mention residents enjoying the program and being able to participate in things they like, including music-focused preferences. Reviews also describe a mix of daily activities alongside therapy programming.

differentiator 5 reviews mention this

Therapy supports rehab progress

Therapy is repeatedly described as a major part of the rehab experience.

Reviews mention a therapy department involved in physical, speech, and occupational care during rehab. Families describe improvements such as working toward walking and regaining independence after serious health setbacks. While some reviews are critical overall, the positive ones consistently connect therapy to how residents progress.

caveat 6 reviews mention this

Phone access and response draw complaints

Communication barriers—especially getting the phone answered—come up in multiple reviews.

Several reviewers report difficulty reaching the facility by phone, including instances where calls were not answered or were delayed. One review also describes limitations with resident phone access, which adds stress for families trying to stay in contact. Others mention office staff taking a long time to return calls, and at least one review describes problems getting timely medication support.

common 4 reviews mention this

Food and cleanliness get mixed notes

Residents and visitors sometimes describe good cleanliness and meals.

Some reviews say the building looks clean and that cleaning staff are active, including mentions of bleach use to wipe down areas. A few also report meals tasting good based on what they tried or sampled. At the same time, there are negative reviews that use harsh language about cleanliness, so experiences are not consistent across all accounts.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 170 resident community capacity 170 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Piedmont Triad International (18 miles away) Piedmont Triad International (18 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Cafes

  • Starbucks (15 miles)
  • Starbucks (17.5 miles)
  • Panera Bread (18.5 miles)
  • Starbucks (18.9 miles)
  • Caribou Coffee (19.4 miles)
  • Starbucks (21.1 miles)
  • Third Bay Cafe (22.1 miles)

Places of Worship

  • God's Love Outreach Ministry (15.5 miles)
  • Oak Ridge Baptist Church (15.8 miles)
  • Southern Baptist Convention (17 miles)
  • Smith River Missionary Baptist Association (18 miles)
  • Old Well Christian Church (18.7 miles)
  • Martinsville Church of Truth (18.7 miles)
  • Fontaine Baptist Church (19 miles)

Restaurants

  • Taco Bell (15.9 miles)
  • Wendy's (16.1 miles)
  • Subway (16.7 miles)
  • Clarence's Steak & Seafood House (16.7 miles)
  • Cook Out (16.9 miles)
  • McDonald's (17 miles)
  • Kickback Jack's (17.2 miles)

Physicians

  • Northwest Pediatrics (16.1 miles)
  • Skin Surgery Center (16.1 miles)
  • LeBauer HealthCare at Brassfield (16.1 miles)
  • Eagle Family Medicine at Brassfield (16.2 miles)
  • Nh New Garden Med Asso (16.4 miles)
  • Southeastern Eye Centerï»ż Add to Favorites (16.9 miles)
  • Eagle Family Medicine (18.1 miles)

Transportation

  • U-Haul (18.7 miles)
  • U-Haul Moving & Storage (22.4 miles)

Pharmacies

  • Walmart Pharmacy (19 miles)
  • CVS Pharmacy (21.1 miles)
  • Walmart Pharmacy (21.1 miles)
  • CVS Pharmacy (22 miles)
  • First Pharmacy Of Martinsville (22.1 miles)
  • Martinsville Family Pharmacy (22.1 miles)
  • Express Scripts Holding Co. (22.3 miles)

Theaters

  • Regal Greensboro Grande & RPX (19.4 miles)
  • AMC CLASSIC Greensboro 18 (21.5 miles)
  • Regal Palladium & IMAX (22.8 miles)

Frequently Asked Questions

Where is Jacob's Creek Nursing And Rehabilitation Center?

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