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4 from 43 reviews
5 stars
28
4 stars
2
3 stars
2
2 stars
5
1 stars
6
Overall Review of Scottish Pines Rehabilitation And Nursing Center
common21 reviews mention this
Staff are consistently described as caring
Residents and families repeatedly describe staff as caring, attentive, and helpful.
Many reviews emphasize that the staff treated residents with compassion and took time to respond to families and concerns. Several mention being kept informed and having questions answered, with specific praise for nurses and other team members. A smaller set of reviews raises the opposite concern, describing situations where help was slow or respect and dignity were lacking.
common14 reviews mention this
Therapy supports recovery goals
Families credit the therapy team with helping residents make progress.
On the rehab side, multiple reviews describe therapy as thorough and focused on getting people stronger enough to return home. Some families also mention continuing recovery afterward through outpatient therapy. The main caveat tied to rehab is staffing-related: a few reviews complain about medication timing and limited assistance, which they say affects participation in therapy.
caveat6 reviews mention this
Food quality is mixed
Food reviews range from very good to complaints about mistakes and poor quality.
Several residents and families say the meals were good, including praise for specific favorites and a holiday meal enjoyed on-site. Others report frustration with meal execution, including complaints about the kitchen, diet coordination, and getting the wrong items for dietary preferences. One review also notes that portion amounts were more than expected.
common8 reviews mention this
Cleanliness is a frequent point
Many reviews highlight cleanliness, while a few report serious cleanliness problems.
Positive reviews describe the facility as clean and well kept, with some calling out cleanliness alongside a welcoming atmosphere. Several also describe the building as beautiful and tidy. A few reviews contrast that by describing deplorable conditions, including concerns raised during a quarantine and another complaint about room condition.
caveat5 reviews mention this
Staffing and response times draw complaints
Some reviews report understaffing and delayed responses to urgent requests.
A recurring negative theme is that help wasnât available quickly enough, including situations involving call lights and requests for assistance. Several reviews also mention weekend staffing limitations and long waits for basic needs, with families questioning follow-through. One review adds concerns about being informed promptly after an appointment and another describes medication timing problems impacting care.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
149 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Places of Worship
Church of Jesus Christ of Latter Day Saints (2 miles)
Trinity Preschool-After School (2.6 miles)
Church of the Nazarene (2.8 miles)
Church Of Christ (3.3 miles)
E B Cline Ministries (4 miles)
Amen Alleluia Church (4.9 miles)
Fletcher Grove Baptist Church (6.2 miles)
Restaurants
Jerry's (2.1 miles)
Mamie's Drive Inn (6 miles)
Firehouse Restaurant (8.4 miles)
Waterfront Grill (15.2 miles)
Burger King (15.8 miles)
Bojangles' Famous Chicken 'n Biscuits (15.8 miles)
Scottish Pines Rehabilitation And Nursing Center on seniors.fyi includes 4 photos including images showing interior, decor, dining, bedroom, gym, exercise equipment, exercise room, fitness, and more.
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Scottish Pines Rehabilitation And Nursing Center photos
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Interior
Decor
Bedroom
Exercise Equipment
Interior
Decor
Bedroom
Dining
Living Room and Fireplace
Exercise Equipment, Gym, Fitness, and Exercise Room
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