Brian Center Nursing Care in Hertford, NC
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1300 Don Juan Rd, Hertford, NC 27944
For more information about senior living options: (844) 490-3973
The facility is described as one of the nicest the reviewer has visited. The staff are kind and caring toward patients, with the activities director going above and beyond for residents’ comfort. The staff are welcoming and pleasant, keeping loved ones relaxed and well cared for. The staff are very friendly and residents appear happy during their stay. The nurses and therapy staff treat residents like real people; they listen and truly care. The staff treat residents like family and genuinely care about their well-being. The activities and staff are on top of care and medications; the food is excellent and housekeeping is on their A-game. The nursing staff is world-class and among the best. The facility is fantastic; residents are lovely and the staff are hardworking.
The room was dirty and smelled, and the resident did not receive proper rehab as staff were mean. Some nurses were very rude to the family, and the admin would not discuss concerns. The floors weren’t cleaned regularly, trash stayed under the bed, the bathroom was dirty, the water trickled, the remote was broken, and closets/drawers were falling apart. The facility was filthy with unsanitary conditions; residents wore soiled garments with dirty bedding. The staff were rude and disrespectful, and sanitation conditions were poor; some reviewers said not to trust this place. The facility director Wendy was unprofessional and uncaring. There were no TVs or activities to occupy patients during their stay. Understaffing led to a patient being left in a soaked diaper and dehydration.The Brian Center Hertford is best suited for families seeking hands-on, relationship-driven rehab and daily care where progress and personal attention matter more than luxury. This community excels as a practical choice for post-acute recovery, stroke rehabilitation, and respite stays, where residents benefit from a consistently warm, attentive staff culture. Visitors consistently note that the therapy team and activities staff are genuinely invested, with therapists and nurses who treat residents as real people and push for meaningful gains. The place tends to shine when families prioritize clear communication, regular care planning, and a supportive atmosphere that makes an older adult feel known and valued. In short, this is where a loved one can make tangible progress with a staff network that shows up with empathy and persistence.
Those who should seriously consider alternatives are families who need pristine cleanliness and uniform operational excellence, or who require a facility that consistently demonstrates flawless administrative responsiveness at every turn. Across reviews, there are repeated concerns about room cleanliness, maintenance gaps, and inconsistent housekeeping, including reports of dirty bedding, floors not cleaned regularly, and supplies that should be in better order. Several families recount experiences with rude or inattentive interactions, long wait times for answers, and missed communications about appointments or changes in care. For some, these issues undermine trust and raise questions about safety and reliability, making other options with a cleaner environment or more tightly run administration more appealing despite similar levels of rehab expertise.
The strongest pros, exceptional bedside manner, engaged therapy teams, and active patient programming, often offset the more variable downsides. Across multiple accounts, nurses, therapists, and social workers are praised for their responsiveness, care, and ability to motivate residents to engage in rehab and daily activities. Case managers and social workers are highlighted for keeping families informed and involved, sometimes even from out of state, which can be a lifesaver when navigating complex care needs. The presence of a proactive wound-care nurse and a robust therapy staff helps drive measurable improvements in function, mobility, and independence, and the cuisine and activity options come up positively in many reviews as well. When care teams align with family expectations, the care at this center delivers tangible benefits that families can rely on during challenging rehab journeys.
Yet the experience is not universally consistent, and the gaps can be meaningful. Several reviews point to sanitation lapses, odor concerns, and maintenance issues that any family would want addressed before placing a loved one for an extended period. There are also complaints about miscommunications or friction with administration, including criticisms of leadership and sometimes blunt interactions over questions about care or bills. These discordant voices warn that, without diligent oversight and ongoing accountability, the positive momentum created by dedicated therapists and nurses can be eroded. The contrast between high-functioning care teams and uneven environmental management makes it essential to verify current conditions during a tour, and to insist on concrete promises about housekeeping routines, care-plan reviews, and timely updates from staff.
For families weighing a decision, a disciplined, action-oriented approach pays dividends. If rehab goals are paramount, schedule a formal tour and request to meet the primary therapy leads, the wound-care nurse, and the social worker responsible for longest-term communication. During the visit, seek explicit commitments on room cleanliness, daily hygiene routines, and the cadence of care-plan reviews. Ask to see recent progress notes and to review a sample discharge or re-entry plan, so that expectations for mobility, self-care, and caregiver involvement are crystal clear. Confirm how communications will be handled when out-of-town family members need updates, and request a direct point of contact for urgent questions. In short, enter with a checklist and insist on accountability, because the same caregiving strengths that drive progress can coexist with the operational gaps that undermine confidence.
The bottom line is practical: this facility represents a solid, if imperfect, option for families prioritizing compassionate, capable rehab and a community atmosphere over luxury. The staff’s genuine care and the emphasis on meaningful daily progress make it a credible choice for short- or longer-term rehabilitation when families can tolerate, or help monitor, the occasional cleanliness and communication shortcomings. It is not the pick for those who demand immaculate rooms, uniform pristine conditions, or flawless administrative responsiveness at all times. For those who value a steady, human-centered care approach and meaningful therapy-driven gains, the Brian Center Hertford is worth serious consideration, paired with careful due diligence: tour, question, and secure explicit commitments before transition, and be prepared to advocate actively on hygiene, staffing consistency, and timely family updates.
78 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Brian Center Nursing Care is located at 1300 Don Juan Rd, Hertford, NC 27944 in Perquimans County, North Carolina
Brian Center Nursing Care on seniors.fyi includes 5 photos including images showing outdoors, interior, building, grass, tree, bedroom, dining, windows, and more.
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