The Laurels Of Forest Glenn

Pros

• The staff at The Laurels of Forest Glenn is described as attentive, compassionate, and professional, providing excellent care to residents.
• Residents are engaged in various activities and maintain a clean living environment at the facility.
• Many reviewers express satisfaction with the quality of nursing care and the kindness shown by CNAs and dining staff.
• Family members appreciate the good communication from staff, keeping them informed about their loved ones' care.
• The physical and occupational therapy provided is noted for being effective, with many residents showing significant improvement in their mobility and overall well-being.
• Overall, several families have a positive impression of the facility and feel comfortable recommending it to others.

Cons

• The food is cold and not fit to eat.
• There is little to no care provided; staff often says they'll return but never do.
• The facility is understaffed, leading to long wait times for assistance.
• Medical staff lacks communication and can be rude and dismissive when contacted.
• Safety concerns arise due to hard flooring with no carpet, increasing the risk of injury from falls.
• Families feel pressured to clear out belongings quickly after a resident's passing, without consideration for their emotions.
• The facility's amenities and room quality are not as good as other facilities, leading to disappointment in value for the price paid.

Review

The Laurels of Forest Glenn has garnered a mixed bag of reviews from families and residents regarding the quality of care, staff interactions, and overall experience within the facility. On one hand, numerous families express gratitude for the attentive, compassionate nursing staff, including CNAs, aides, and therapists who have provided outstanding care for their loved ones. Many reviewers noted how these caregivers went above and beyond to develop meaningful connections with residents. For instance, one family reported that their 91-year-old mother received exceptional care during her three-week stay; they expressed no complaints about the treatment she received.

Similarly positive sentiments were echoed by others whose relatives resided at The Laurels. One reviewer recounted their father’s month-long stay at the facility where he was well cared for by an attentive staff that kept both him and his family informed throughout his time there. They appreciated the professionalism exhibited by the medical personnel and highlighted a comfortable living environment despite some shared bedroom accommodations that included essential furniture like chairs and dressers. Another family member echoed this sentiment, stating they found activities abundant for residents alongside satisfactory cleanliness in common areas.

However, amidst these positive experiences arise several critical reviews focusing on specific concerns related to food quality and overall communication from medical staff. One individual lamented about cold meals that lacked flavor and stated that such food was unfit to eat. This dissatisfaction extended to claims of understaffing within the facility—indicating instances where calls for help went unanswered while staff appeared disengaged elsewhere in the building. Such accounts tell a story of frustration among certain families who feel their loved ones’ needs are not being adequately met during times when they require assistance.

Some reviews also highlight issues with medical care communication as pointed out by individuals who felt neglected or dismissed during interactions with medical professionals at The Laurels. While many praised therapy staff members for their kindness and expertise—one resident recounted a journey from being bedridden after surgeries to gradually regaining mobility—others experienced troubling interactions when seeking answers or support from different medical personnel.

In terms of facility infrastructure, there were mentions of physical safety concerns stemming from hard flooring which posed risks during falls—a critical observation especially pertinent for elderly residents who may already be frail or have mobility challenges. One reviewer specifically noted how a fall resulted in serious injuries after a lapse in oversight regarding her mother’s safety measures—a point worth considering when evaluating potential nursing homes.

Despite its shortcomings concerning food service, communication struggles within some areas of healthcare provision, and infrastructure concerns related to resident safety, many reviews recognized The Laurels of Forest Glenn as a place worth considering due to its engaging atmosphere complemented by caring employees striving to provide quality service overall. As one resident articulated following their four-month rehabilitation journey filled with personal progress: “You get what you pay for,” suggesting that while costs may be high compared to other facilities; the level of care provided effectively justified those expenses for many families experiencing similar decisions about long-term placements.

In summary, The Laurels of Forest Glenn presents itself through multiple lenses—one filled with genuine compassion showcased daily by dedicated staff members catering carefully to residents’ needs while balancing against critiques centered around operational challenges related primarily to food quality and communication breakdowns within medical frameworks present in long-term care environments. Families evaluating this facility should weigh both commendable attributes alongside identified issues holistically before making an informed decision regarding residency options tailored towards their loved ones' specific circumstances and requirements in eldercare settings.

Pharmacies

• Walgreens (1 miles)
• CVS Pharmacy (1.4 miles)
• Walgreens (1.4 miles)
• Walmart Pharmacy (2.1 miles)
• CVS Pharmacy (4.5 miles)
• Walgreens (5 miles)
• Walgreens (5.7 miles)

Hospitals

• Wakemed Garner Healthplex (1.7 miles)
• WakeMed Health & Hospitals (5.8 miles)
• WakeMed Heart Center (5.8 miles)
• Duke Raleigh Hospital (8.5 miles)
• JMH Clayton (8.6 miles)
• UNC Specialty Women's Center at Rex (8.8 miles)
• WakeMed Cary Hospital (9.1 miles)

Cafes

• Starbucks (2.4 miles)
• Starbucks (6.2 miles)
• Starbucks (7.4 miles)
• Starbucks (7.5 miles)
• Chanticleer Cafe & Bakery (8.1 miles)

Restaurants

• Chick-Fil-A (2.6 miles)
• Wendy's (2.8 miles)
• Burger King (2.8 miles)
• Carolina Ale House (4.1 miles)
• Woody's At City Market (4.9 miles)
• Circa 1888 (5 miles)
• Brewery Bhavana (5 miles)

Parks

• Biltmore Hills Park (3 miles)
• Carolina Pines Dog Park (3.8 miles)
• Chavis Park (4.4 miles)
• Dorothea Dix Park (5 miles)
• Method Road Park & Community Center (7.2 miles)
• Marsh Creek Park (8.7 miles)
• Eastgate Park (9.3 miles)

Physicians

• Raleigh Orthopaedic (3.1 miles)
• Raleigh Pediatric Associates (3.2 miles)
• Strategic Behavioral Center - Scott D Segal MD (4.1 miles)
• Alliance Medical Ministry (5.6 miles)
• Western Wake Pediatrics, PA (8.3 miles)
• Mann Ear Nose & Throat (8.4 miles)
• Family Medical Associates of Raleigh (8.5 miles)

Theaters

• Alamo Drafthouse Raleigh (5.2 miles)

Places of Worship

• Beacon Baptist Church (7.6 miles)
• Pleasant Grove Baptist Church (7.9 miles)
• Amplify Church (8.7 miles)
• Christ the King Lutheran Church (9.3 miles)