226 North Oakland Avenue, Eden, NC 27288
For more information about senior living options: (844) 490-3973
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The staff are friendly and treat residents and families like family. The physical therapy and activities are outstanding, with residents often making more progress than expected. The facility is very clean and free of the odors sometimes found in other nursing homes. The staff are professional, knowledgeable, and go above and beyond to meet needs. Residents feel cared for, respected, and valued as individuals. The center promotes a strong sense of community, including resident councils and veteran recognition. Family members express gratitude and would recommend the facility to others. The director and staff communicate kindly and engage well with families. The care includes thoughtful touches like bingo, birthday cards, sympathy cards, and advocacy for residents.
It is described as one of the worst facilities the reviewer has ever seen, with dirty facilities and staff that are lazy. Patients sit in their own waste for hours due to lack of attention. Belongings frequently disappear and laundry never returns to owners. Food is often overcooked, underseasoned, or served cold instead of hot. Staff are rarely available and appear neglectful or lazy. The facility smells of urine upon entry. Management is described as all smiles with promises to fix issues, but nothing ever changes. A nurse allegedly threatened a patient, saying he would have to pay out of pocket if he left. Residents developed bed sores and a blood clot due to failure to turn or reposition them.The collection of experiences surrounding Eden Rehab and Health Center and the nearby facilities in the area paints a portrait of a place that can feel like a second home to many and a source of serious concern to others. Across months and even years, reviewers describe a spectrum that hinges on personal interactions, the specific wing or unit someone is in, and how consistently the staff respond to urgent needs. What stands out is a repeated sense that the center can be deeply meaningful for recovery and daily life, while at times it fails in areas that affect safety, dignity, and reliability.
On the glowing end of the spectrum, several people praise the rehab services and the staff's ability to help residents regain strength and independence. Families say their loved ones did more in short bursts of stay than they had accomplished at home for a long time, thanks to attentive physical therapy and daily care. Names like Vet, Lyn, Moses, and a mother?daughter nursing team come up repeatedly as examples of kindness, professionalism, and a genuine sense of family. Phrases such as "the best PT in Rockingham County" and "they treat you like family" recur, underscoring how meaningful compassionate care can be for people coming out of surgery or injury. Several residents describe a culture where staff earn trust through consistent, patient-centered attention, and where activities staff help maintain a sense of normal life - bingo games, veteran recognition, and social engagement - that makes the stay feel more like a community than a routine medical facility.
That family atmosphere is echoed by residents who have spent long stretches at the center and who feel personally invested in the community. One individual, who has lived there for years and whose father is also a resident, describes Eden as more than a facility: a home where a ministry and advocacy exist among residents. They talk about a visible respect for veterans, with staff like Moses in activities ensuring veterans are honored annually, and about the way the staff across departments - financial, social services, patient services, PT/OT, activities, nurses, aides, housekeeping, maintenance, transportation - pull together to make a stay positive. This sense of interconnected care, where people feel seen and supported from administrative offices to the front lines of daily living, is a central strength that many keep returning to in their praise.
There are also individual testimonials that highlight the impact of this warmth and cohesion on personal recovery. People describe moments when staff went beyond expectations to ensure comfort and safety, and they recount feeling reassured by the attention given to both medical and emotional needs. In several cases, reviewers express gratitude to specific individuals who made a lasting impression - the nurse Angela on a particular hallway, the PT Angela, Venica's warm and caring personality - and recount how such personnel transforms a difficult rehabilitation journey into one of hope and progress. The sense of being cared for as a person, not just a patient, appears repeatedly as a driver of positive memories and a reason families feel confident about the care their loved ones receive.
Yet the picture is not uniformly rosy. A number of reviews describe very serious lapses that cast long shadows over otherwise hopeful narratives. One patient who spent four weeks after a total knee replacement describes a cascade of problems: a blood clot in the leg, bedsores, and a painful pressure point on the foot, all tied to what they view as failures in turning and repositioning, overmedicating, and allowing pain to overwhelm basic safety. The family explicitly states that their loved one's complications occurred because caregivers did not perform essential turning and positioning tasks, even after being asked. They urge others to consider keeping loved ones at home if possible, highlighting how critical reliable repositioning and vigilance are to safe recovery.
Other reviewers raise concerns about cleanliness, odor, and general upkeep. An account from a family member describes a facility that smelled of urine from the moment of entry, with a stark contrast to what they expect from a place that's supposed to care for vulnerable people. This reviewer singles out a specific facility - the Brian Center in Eden - and uses forceful language to describe dirty conditions, staff who appear overwhelmed or disengaged, and patients who sit in waste or fall due to inattention. They depict a scene of mislaid belongings, infrequent returns of laundry, and a perception that management and leadership are unresponsive to ongoing problems. The implication is that the overall environment can undermine trust and safety when basic standards aren't met.
There are also stark accounts of operational failures that intensify concerns about safety and dignity. One reviewer recounts an experience where a loved one's prescription was not ready at transfer, coupled with a nurse who allegedly threatened the patient about costs, and the suggestion that medical needs were secondary to expedience. This narrative includes a veteran who faced pressure to seek care elsewhere and an assertion that medical treatment fell short of expectations. Collectively, these remarks underscore how important it is for all patients to have timely access to medications and clear, respectful communication in moments of vulnerability.
Even within positive frames, reviewers note areas for improvement. A frequent theme is the acclimation process when new residents arrive, including logistics around laundry, showers, and smoking areas, as well as variations in meal quality and variety. Some point out that while the staff are capable and caring, there are gaps in administrative responsiveness or in the consistency of service delivery - such as laundry not being started despite repeated requests or the need for better communication about schedules and safety procedures. The best compliments about staff are matched by the most pointed critiques about systems that can undermine a person's experience if left unaddressed.
Taken together, these accounts present a facility that can be deeply transformative for some residents - providing meaningful rehabilitation, warmth, and a sense of belonging - while also containing serious concerns that can put residents at risk if not addressed. The strongest themes center on the power of genuine, person-centered care and the relief families feel when their loved ones are met with kindness and skill. The most troubling themes focus on safety lapses, inconsistent handling of medications and turning schedules, odors and cleanliness issues, and what appears to be gaps in timely, proactive management. For anyone considering Eden Rehab and Health Center or nearby facilities, the stories together point to a place with undeniable strengths in human connection and rehab potential, tempered by urgent reminders that safety, cleanliness, and reliable operations are non-negotiable bases for truly excellent care.
112 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Brian Center Health & Rehab - Eden in Eden, NC is a senior living community that offers both assisted living and rehabilitation services. Our community is designed to provide a comfortable and supportive environment for seniors who may need assistance with daily activities, such as bathing, dressing, and transfers.
Our amenities are designed to enhance the quality of life for our residents. We have a beauty salon where residents can get their hair done or receive other grooming services. Residents can enjoy their favorite TV shows with cable or satellite TV in their private rooms. Community operated transportation is available to help residents get around town or attend appointments. Our computer center allows residents to stay connected with loved ones through email or social media.
Meals at our community are served restaurant-style in our dining room, where residents can enjoy delicious and nutritious food prepared by our experienced culinary team. Special dietary restrictions are accommodated to ensure that all resident's needs and preferences are met.
We understand the importance of staying active and engaged, which is why we offer a variety of activities and programs for our residents. From fitness programs to planned day trips, there is always something fun and engaging happening at our community. Residents also have the opportunity to participate in resident-run activities, allowing them to take an active role in planning events and socializing with one another.
At Brian Center Health & Rehab - Eden, the well-being of our residents is our top priority. Our 24-hour call system and supervision ensure that help is always just a button away. Medication management services are provided to ensure that residents take their medications as prescribed. We also offer a mental wellness program to support the emotional well-being of our residents.
With move-in coordination services available, transitioning into our community is seamless for both individuals and families. Housekeeping services keep living spaces clean and tidy, while laundry service takes care of cleaning clothes and linens.
Overall, at Brian Center Health & Rehab - Eden, we strive to provide a warm and welcoming environment where seniors can age with grace, dignity, and the support they need.
Brian Center Health & Rehab - Eden is located at 226 North Oakland Avenue, Eden, NC 27288 in Rockingham County, North Carolina
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Some aides were kind and compassionate; proactive family advocacy helped address issues and seek better care options.
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