Century Care of Cherryville

Pros

• The facility is clean and well maintained, with caring personnel who strive to provide quality care for patients and families.
• The management team is top quality and professional.
• The nurses and CNAs on the rehab unit are attentive and treat patients with dignity and respect.
• The rehab team is amazing, helpful, and kind to patients as they regain their strength.
• The administrator is engaging, visits daily, and shows families around the facility.
• The social worker coordinates discharge needs, making the transition home seamless.
• The private rooms are large and the environment is comfortable and inviting.
• The physical therapy and occupational therapy services are excellent and address patients' needs effectively.
• The meals are delicious and cover a wide range of foods.
• Carolina Care is a first-class facility with an engaging administrator and a team-oriented staff.

Cons

• The place is described as the dirtiest and uncaring facility the reviewer has ever seen.
• The management is described as terrible and in need of replacement.
• The staff are said to be rude and crude during the hospice transition.
• Front desk operations are criticized as being unstaffed, causing 20 to 30 minute waits.
• The facility is accused of misrepresenting its 24-hour availability.
• The outdoor area is inaccessible because doors are kept locked.
• Pictures on the website are claimed to be false.
• Communication with families is poor; calls are not returned.
• A reviewer claimed a patient developed a large bedsore and delays in ambulance transfer.
• One reviewer labeled the facility the sorriest place to send a loved one.

Review

Century Care of Cherryville is best suited for families seeking a rehab-forward skilled nursing option where daily therapy, a clean environment, and attentive staff are credible strengths. The facility consistently earns praise for its quiet, well-kept setting, large private rooms, and a therapy program that aims to restore strength and independence. Strong rehab teams, including nurses, CNAs, and therapists, are commonly described as capable, compassionate, and committed to getting residents back home. For families prioritizing a practical path to recovery after surgery, falls, or medical setbacks, Century Care offers a credible, purpose-built environment that supports progress and familiarity.

That said, certain realities push some families to explore alternatives. The most compelling caveat is the variability in experiences reported by residents' families. While many praise the administration, clinicians, and discharge coordination, others recount significant concerns about care quality, communication, and responsiveness. For anyone whose priority is near-perfect consistency in daily care, relentless proactive updates to families, or a staffing model that never feels stretched, alternatives may merit serious consideration. Long-term care needs, memory care requirements, or a demand for transparent, frank dialogue with leadership can also steer families toward other options.

The facility's strongest positives are tightly aligned with practical decision-making. The rehab program is repeatedly described as thorough and effective, with twice-daily therapy and targeted work on activities of daily living that help residents regain independence. Cleanliness and comfort contrast with the sterile stigma some facilities carry, delivering a more home-like atmosphere that supports participation in therapies and daily routines. Administrators and social workers surface as especially helpful in orchestrating transitions, coordinating discharge plans, and keeping families informed about what to expect next. The overall environment - secure entry, comfortable rooms, pleasant dining, and engaging activities - creates a supportive backdrop for recovery.

Nonetheless, several reviews present a cautionary counterweight. Instances of alleged neglect, miscommunication, or perceived indifference are not rare enough to ignore. A minority of families report dramatic lapses in care, including delayed responses, questions about patient dignity, and troubling experiences surrounding emergencies or discharge. Staff shortages and the use of contracted therapy services surface as recurring concerns in some accounts, painting a picture of a facility where outcomes can depend on day-to-day staffing realities. These reports emphasize the importance of conducting thorough, contemporaneous checks, rather than assuming consistency across shifts or seasons.

Because Century Care can deliver exceptional rehab results for many, the key question becomes whether the potential benefits outweigh the risk of variability. For families prioritizing aggressive, hands-on therapy and a clean, welcoming setting, the pros - clinical competence, strong administration, and patient-centered care - often offset the drawbacks when the unit is adequately staffed and a clear line of family communication is established. Prospective residents should demand specifics: how therapy schedules are structured, who leads discharge planning, how often families receive updates, and what contingency plans exist if staffing dips. A targeted tour, with questions answered by multiple staff members, helps anchor expectations in reality.

The practical next steps are clear. If the rehab pathway is the objective, make Century Care the centerpiece of a thorough comparison, but insist on dialed-in assurances: request a meet-and-greet with the administrator, the lead therapist, and a few CNAs; review recent care plans and discharge notes; observe therapy sessions and meal service; and speak with several current families about their day-to-day communication experience. Check for visible signs of a coordinated care culture - lockstep nursing, timely response times, and a demonstrated commitment to dignified care. If these measures align with priorities, Century Care stands as a capable, even compelling choice; if they do not, it is prudent to widen the search and tempo-check other communities before making a final commitment.

This part of Cherryville, North Carolina offers a variety of amenities and services that cater to senior living. With multiple places of worship such as Riverview Baptist Church and South Point United Methodist Church nearby, residents can easily maintain their spiritual practices. There are also several parks like Patriots Park and Holly Oak Park for leisurely walks or picnics. In terms of dining options, there is a selection of popular restaurants including Chick-Fil-A, Waffle House, and Wendy's. For medical needs, there are reputable physicians at Caromont Imaging Services and Caromont Family Medicine, as well as pharmacies like Allen Drug and CVS Pharmacy in close proximity. Additionally, access to healthcare facilities like Mary Black Health System-Gaffney and Upstate Carolina Medical Center provides peace of mind for any potential health concerns. Overall, this area offers an accommodating environment with convenient amenities for seniors looking to reside in Cherryville.

Places of Worship

• Riverview Baptist Church (8.1 miles)
• Cornerstone Baptist Church (18.1 miles)
• Encounter Church (23.5 miles)
• Southern Baptist Convention (23.7 miles)
• South Point United Methodist Church (23.7 miles)
• Providence Baptist Church (24.9 miles)

Parks

• Patriots Park (10.1 miles)
• Holly Oak Park (10.9 miles)

Restaurants

• Chick-Fil-A (10.7 miles)
• Cook Out (10.9 miles)
• Burger King (11 miles)
• Waffle House (11 miles)
• McDonald's (11 miles)
• Taco Bell (11 miles)
• Wendy's (11.1 miles)

Cafes

• Starbucks (10.9 miles)
• Floyd & Blackie's (20.5 miles)

Physicians

• Caromont Imaging Services (15.6 miles)
• Prater Michael Dr Orthocarolina Gastonia Gastonia (15.7 miles)
• Caromont Family Medicine (15.8 miles)
• The Hand Center Of The Carolinas Pa (15.8 miles)
• Carolina Pediatric Center (15.9 miles)
• Caromont Heart (16 miles)
• Gaston Surgical (16 miles)

Pharmacies

• Allen Drug (16.7 miles)
• CVS Pharmacy (16.9 miles)
• CVS Pharmacy (19.6 miles)
• Shiv Pharmacy (20 miles)
• Peoples Pharmacy (20.8 miles)
• CVS Pharmacy (21.2 miles)
• CVS Pharmacy (22.1 miles)

Hospitals

• Mary Black Health System-Gaffney (24.4 miles)
• Ucmc Icu (24.4 miles)
• Upstate Carolina Medical Center (24.4 miles)