White Oak Manor - Burlington

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  • Interior

    A bright and welcoming office reception area with a granite countertop.

  • Decor

    A cozy living room with comfortable chairs, a table, and a television.

  • Building

    A well-maintained commercial building with accessible parking and landscaped gardens.

  • Bedroom

    A cozy bedroom scene with a pillow on the bed and a lamp on the nightstand.

  • Landscaping

    A charming porch with white rocking chairs and lush plants decorating the entrance of a brick house.

  • Outdoor Seating

    A peaceful porch area featuring rocking chairs and ceiling fans, perfect for relaxation.

White Oak Manor - Burlington

323 Baldwin Road, Burlington, NC 27217

For more information about senior living options: (844) 490-3973

3.6 from 33 reviews
5 stars
17
4 stars
5
3 stars
1
2 stars
0
1 stars
10

Skilled Nursing Facility

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    Overall Review of White Oak Manor - Burlington

    Pros

    • pro The staff at White Oak are very caring and helpful, providing excellent support during the transition from short-term to long-term care.
    • pro Patients enjoy engaging in activities and socializing with fellow residents, leading to a positive atmosphere.
    • pro The facility is clean and well-maintained, making a comfortable environment for residents.
    • pro Residents have formed special bonds with the staff, who demonstrate genuine care and empathy.
    • pro Families feel assured knowing their loved ones are being treated well by attentive staff members.
    • pro The facility was praised for not having unpleasant odors, contributing to its overall appeal.
    • pro Grievances are addressed promptly, indicating a responsive and responsible management team.
    • pro One reviewer expressed gratitude for how well their grandmother was treated by all staff members involved in her care.

    Cons

    • pro Anthony in rehab criticized a patient harshly on their last day, damaging their experience.
    • pro The kitchen staff refused to provide food to a patient due to a missing tray, resulting in the patient not receiving lunch.
    • pro A nursing assistant was unresponsive and dismissive, leading the patient to feel offended without knowing why.
    • pro Patients were left sitting for hours without pressure-relieving cushions, leading to discomfort and bed sores.
    • pro Soiled diapers were not changed regularly, causing distress and contributing to poor hygiene conditions.
    • pro The facility had cleanliness issues, with reports of disgusting conditions in patients' rooms and bathrooms.
    • pro Patients experienced significant delays in receiving proper medical care, including surgery for infected bed sores that developed due to negligence.
    • pro Residents reported inadequate attention from staff, including infrequent showers and limited engagement in physical therapy sessions.
    • pro Missing personal belongings and laundry issues were common complaints among families visiting their loved ones.
    • pro Poor social skills from the facility's social worker created additional frustration for residents and their families regarding care concerns.

    Review

    The experiences shared by various patients and their families at White Oak illustrate a complex landscape of care that is both commendable in some areas while noticeably deficient in others. Many reviewers noted positive interactions with staff members, highlighting certain caregivers who provided empathetic and dedicated service. For instance, Chris, the physical therapist, was praised for his rapport with patients, earning respect for being attentive to their needs without displaying negativity—even when patients were understandably frustrated during rehabilitation efforts. This kind of personal connection seems to be a recurring theme among those who had constructive encounters with the staff, leading many to appreciate the facility's general atmosphere.

    A significant portion of the reviews presents a dual narrative where satisfaction exists alongside serious concerns regarding patient care standards. Positive accounts reflect on a clean environment and an engaged staff that communicates well with residents and family members alike. One particular reviewer noted how staff assisted seamlessly as her mother transitioned from short-term rehab to long-term care, describing their approach as genuinely supportive—making it clear that they valued both the residents’ well-being and the peace of mind for families navigating these tough transitions. Activities offered to residents were frequently lauded, indicating that engagement is prioritized beyond medical treatment.

    On the other hand, stark criticisms came through regarding inadequate attention to hygiene and basic care needs in other instances. Multiple reviewers alluded to incidents where patients were left in soiled garments for extended periods or were not turned often enough to avoid complications like pressure sores. Reports suggest that one patient even required surgery due to an infection stemming from neglectful practices concerning mobility and hygiene protocols. The failure of staff to provide promised equipment—such as pressure-relieving mattresses—highlights systemic shortcomings within the facility's operations.

    Moreover, some reviews indicate a troubling pattern surrounding communication failures among staff members resulting in mismanagement of patient needs. A specific case illustrated this issue: despite repeated requests for assistance with hygiene products, one resident remained unaddressed until issues became critical. Family members voiced frustration when visiting conditions fell significantly short of expectations—finding unsanitary environments upon arrival which required them to intervene directly in cleaning tasks.

    Interestingly, mixed reviews about specific staff members emerged throughout these narratives; while many caregivers showcased admirable qualities like kindness and dedication, others drew criticism for poor interpersonal skills or lackadaisical attitudes toward essential nursing responsibilities. One family expressed disappointment toward a social worker whose perceived inadequacies seemed misaligned with what should have been appropriate conduct in addressing resident concerns effectively.

    Despite these documented grievances, it is important to recognize that experiences varied widely within White Oak’s premises. While some families described heartwarming interactions affirming they felt their loved ones were part of a compassionate community—a home-like atmosphere fostered through enjoyable activities—the contrasting perspectives reveal underlying issues still require urgent remediation by administration teams focusing on improving overall patient care standards.

    In conclusion, while countless testimonials highlight compassionate individuals dedicated to rehabilitation at White Oak Manor—or emphasize transformational shifts after addressing previous complaints—it is evident there remains considerable room for improvement consistent across several avenues related directly back to policy enforcement concerning safety standards and responsive action protocols intended for each patient's dignity during stays less than favorable conditions enabling optimal recovery outcomes.

    Features

    Housing

    • 160 resident community capacity 160 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    White Oak Manor - Burlington is a warm and inviting assisted living community located in Burlington, NC. Our community offers a range of amenities and care services to meet the individual needs and preferences of our residents.

    Our residents can enjoy visiting the beauty salon for some pampering or relax in front of the TV with their favorite cable or satellite channels. We also provide community operated transportation for outings and appointments, as well as a computer center for staying connected.

    Mealtimes are a highlight at White Oak Manor - Burlington with our restaurant-style dining experience. Residents can savor delicious meals prepared by our skilled staff and accommodate special dietary restrictions. For those who prefer to cook for themselves, we offer fully furnished apartments with kitchenettes.

    Staying active and engaged is important to us, which is why we have a fitness room, gaming room, and outdoor space for residents to enjoy. Our small library provides a quiet space for reading and our wellness center offers programs to support mental well-being.

    Care services at White Oak Manor - Burlington include 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Our dedicated staff also provides medication management and follow specialized diets like diabetes diets.

    Residents can take part in a variety of activities including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Our concierge services are available to assist with any needs or requests that may arise.

    In addition to our amenities and care services, White Oak Manor - Burlington is conveniently located near cafes, pharmacies, physicians' offices, and restaurants making it easy for residents to access their daily necessities.

    At White Oak Manor - Burlington, we strive to create a welcoming environment where residents feel supported and engaged while receiving the personal care they require.

    Nearby Places of Interest

    Restaurants

    • Skid's II (2.7 miles)
    • Crazy Mexico Mexican R (3.4 miles)
    • Wendy's (3.5 miles)
    • Biscuitville (3.6 miles)
    • The Habit Burger Grill (3.8 miles)
    • Hardee's (3.9 miles)
    • Wendy's (3.9 miles)

    Physicians

    • Lebauer Medical Center (3.3 miles)
    • Kidzcare Pediatrics PC (3.3 miles)
    • Miracle-Ear At Sears (3.9 miles)
    • MyEyeDr (4.1 miles)
    • Piedmont Oral Facial and Dental Implant Surgery Center (4.6 miles)
    • Carolina Anesthesia And Pain Care (5 miles)
    • Central Carolina Kidney Associates (5.1 miles)

    Pharmacies

    • CVS Pharmacy (3.4 miles)
    • Edgewood Pharmacy (3.5 miles)
    • Total Care Pharmacy (3.7 miles)
    • Walgreens (3.8 miles)
    • Walmart Pharmacy (5 miles)
    • Walgreens (5.5 miles)
    • CVS Pharmacy (6.3 miles)

    Cafes

    • Starbucks (4.3 miles)
    • Starbucks (6.1 miles)
    • Biggby Coffee (6.2 miles)
    • Starbucks (8.5 miles)
    • Starbucks (21.9 miles)
    • Panera Bread (22.4 miles)
    • Caribou Coffee (23 miles)

    Hospitals

    • Cone Health Alamance Regional Medical Center (5.4 miles)

    Parks

    • Springwood Park (7.5 miles)
    • Hank Anderson Community Park (21.4 miles)
    • Homestead Skate Park (22.2 miles)

    Places of Worship

    • St Matthew's Episcopal Church (18.1 miles)
    • Walnut Grove United Methodist Church (19.7 miles)

    Theaters

    • Regal Greensboro Grande & RPX (23.3 miles)

    Frequently Asked Questions

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