White Oak Manor - Burlington
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323 Baldwin Road, Burlington, NC 27217
For more information about senior living options: (844) 490-3973
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The facility is clean and free of odors. The therapists are committed, caring, and supportive. The nursing staff are responsive and attentive to residents' needs. The administration is intelligent, compassionate, and genuinely cares about patient well-being. The rehabilitation program is effective and patient-centered. Residents participate in meaningful activities and feel part of a family-like community. Families report peace of mind and confidence in the care their loved ones receive. The overall environment is professional, kind, and focused on resident welfare.
They would not send anyone here. The CNAs were negligent, causing the father's hospitalization and hip fracture. They left the mother soiled for hours and the room was always dirty. Management ignored complaints and then blamed the family for being aggressive. They dropped the mother off at the hospital and left her unattended in the waiting room for hours. The facility is unsanitary, unsafe, and should be shut down. There are roaches and more rodents than nurses. The place is dirty beyond belief and smells horrible; residents sit in their own urine. This is one of the worst places I have seen.White Oak Manor in Burlington is best suited for families navigating post-acute rehabilitation or short-term stabilization, especially when the priority is access to a disciplined therapy program and a setting that can feel like a responsible bridge to home during recovery. The strongest value shows up in the rehab department: therapists who are committed, restorative care that emphasizes getting residents back on their feet, and staff who greet residents and families with genuine civility. When leadership is engaged - the new administrator has demonstrated intelligence and a willingness to listen - care can become more consistent, with clearer communication and a sustainable rhythm of activities that keep residents engaged and motivated to improve.
This community is not the right fit for families whose top concern is spotless cleanliness, a consistently safe environment, or a dementia- or memory-care specific focus. Across reviews, there are persistent, troubling reports about unsanitary conditions, pests, rooms left dirty, and care gaps that put residents at risk. Several accounts allege neglect, poor incident handling, and breakdowns in basic daily routines like timely meals, diaper changes, and turning patients for pressure relief. For families prioritizing a risk-averse, highly regulated setting, alternatives with demonstrated strength in safety, infection control, and predictable staffing patterns are worth serious consideration.
The upside of White Oak Manor - strong therapy teams, responsive nursing in a number of shifts, and a genuine sense of community among staff - can offset many concerns when the resident's needs align with the facility's capabilities. Positive experiences highlight steady progress through rehabilitation, improved wound care, and residents who participate in activities and enjoy meals and social time. In many cases, families report affectionate treatment from caregivers and a culture that feels like a large, interdependent family. Unfortunately, these advantages are not uniform; when lapses occur, they can be significant enough to derail a recovery trajectory, underscoring how critical consistent staffing and reliable daily care are to outcomes.
Safety and quality issues recur in the feedback, painting a sharper contrast between moments of effective care and episodes that raise real alarm. Falls without timely mitigation, delays in addressing pain or medical needs, and complaints about communication gaps between staff and families recur across multiple reviews. Instances of old or broken equipment, rooms that fail to meet basic cleanliness standards, and reports of residents left unattended or inadequately supervised create an impression that safety is unevenly prioritized. For families, these patterns matter: one or two outstanding therapists do not compensate for systemic lapses in everyday safety and oversight.
For families evaluating White Oak, a practical, action-focused approach during tours is essential. Request unannounced visits to observe how care is delivered on a typical day, and verify staffing ratios per shift for nursing, CNA support, and therapy. Probe the wound-care process, pressure-ulcer prevention practices, and the turnaround time for pain management. Ask to see maintenance and housekeeping protocols, pest-control records, and the facility's response plan for any incident or complaint. If memory care is a factor, seek a clear plan for dementia-appropriate activities and secure unit design. Consider a short-term respite stay first to assess whether the environment consistently meets expectations before transitioning to long-term care.
In the end, White Oak Manor can be a strong fit for residents who require rehabilitation services and for families who are prepared to stay closely engaged with caregivers and administrators to ensure standards are upheld. It is not the best fit for those whose decision hinges on relentless cleanliness, unwavering safety, and uniformly seamless daily operation. If the priority is reliable, top-tier safety and infection control alongside consistently excellent daily care, alternatives should be pursued. When therapy-driven recovery and a compassionate staff are the decisive factors, White Oak Manor remains a viable option - provided the specific resident's needs and the facility's current operating reality align closely.
160 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.White Oak Manor - Burlington is a warm and inviting assisted living community located in Burlington, NC. Our community offers a range of amenities and care services to meet the individual needs and preferences of our residents.
Our residents can enjoy visiting the beauty salon for some pampering or relax in front of the TV with their favorite cable or satellite channels. We also provide community operated transportation for outings and appointments, as well as a computer center for staying connected.
Mealtimes are a highlight at White Oak Manor - Burlington with our restaurant-style dining experience. Residents can savor delicious meals prepared by our skilled staff and accommodate special dietary restrictions. For those who prefer to cook for themselves, we offer fully furnished apartments with kitchenettes.
Staying active and engaged is important to us, which is why we have a fitness room, gaming room, and outdoor space for residents to enjoy. Our small library provides a quiet space for reading and our wellness center offers programs to support mental well-being.
Care services at White Oak Manor - Burlington include 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Our dedicated staff also provides medication management and follow specialized diets like diabetes diets.
Residents can take part in a variety of activities including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Our concierge services are available to assist with any needs or requests that may arise.
In addition to our amenities and care services, White Oak Manor - Burlington is conveniently located near cafes, pharmacies, physicians' offices, and restaurants making it easy for residents to access their daily necessities.
At White Oak Manor - Burlington, we strive to create a welcoming environment where residents feel supported and engaged while receiving the personal care they require.
White Oak Manor - Burlington is located at 323 Baldwin Road, Burlington, NC 27217 in Caswell County, North Carolina
White Oak Manor - Burlington on seniors.fyi includes 6 photos including images showing interior, bedroom, porch, rocking chairs, landscaping, outdoor seating, brick wall, building, and more.
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Interior
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