Universal Health Care - Brunswick

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  • Interior

    A tidy hospital room featuring a single patient bed with natural light streaming in through the window.

  • Outdoors

    Three people standing and leaning on a gazebo in a sunny outdoor setting.

  • Living Room

    A cozy living room featuring a stone fireplace with a television mounted above, flanked by bookshelves and armchairs.

  • Building

    The image shows the entrance of a residential building with prominent columns and a sloped roof.

  • Architecture

    A large building with a covered entrance and landscaped surroundings under a partly cloudy sky.

  • Bedroom

    A hospital room with a bed, television, and window.

  • Trees

    A view of a residential building with a well-maintained garden and spacious lawn.

  • Landscaping

    A large residential building with a driveway under a partly cloudy sky.

  • Exterior

    A residential-style building with a porch supported by columns and a gabled roof.

  • Pathway

    A wooden gazebo situated in a landscaped garden with a building in the background.

  • Salon

    A stylish hair salon featuring mirrors, chairs, and sinks lined up against a wall.

Universal Health Care - Brunswick

1070 Old Ocean Highway, Bolivia, NC 28422

For more information about senior living options: (844) 490-3973

3.3 from 16 reviews
5 stars
8
4 stars
1
3 stars
0
2 stars
1
1 stars
6

Skilled Nursing Facility

Overall Review of Universal Health Care - Brunswick

Pros

  • pro The staff members are very nice and very helpful.
  • pro They keep me well informed; they have been calling me.
  • pro It's a very nice facility, well kept, and clean.
  • pro They did a very good job.
  • pro The nurses are great.
  • pro The staff was outstanding! They promptly responded to his needs, as well as the need of his wife and daughters.
  • pro Staff is friendly and caring. Any needs were handled quickly and efficiently.
  • pro On my first visit, his floor nurse stated we didn't have to take any precautions it was ok to enter the room without gowns, gloves, or mask.
  • pro My mother was given outstanding care. She has some memory impairment and blood sugar issues. The nurse at Universal were on top of their game, they took care of her so well.
  • pro If my mother has to be placed in a facility again, she will go back to Universal Health Care of Brunswick.

Cons

  • pro The food is not able to be distributed at a reasonable time, resulting in cold meals.
  • pro There are no activities at this facility, which is crucial for rehab and well-being.
  • pro The activities director and assistant were let go without a replacement in place.
  • pro The verbal response to a relative's care was not satisfactory, leading to a written grievance.
  • pro The nursing care at this facility was not satisfactory, with problematic interactions reported by the patient and their roommate.
  • pro Some staff members were reported to be negligent or inappropriate in their behavior towards patients.
  • pro Quality of care at this facility varied greatly depending on the specific staff members serving the wing.
  • pro Medications were not properly administered or returned home during one visit, causing concerns about safety.
  • pro Staff members did not assist an elderly patient with clothes or bathing until requested by a doctor.
  • pro Staff members ignored requests for help and appeared overmedicated or depressed themselves.
  • pro Records were difficult to obtain from the facility despite multiple requests from both the patient's family and their medical office.
  • pro The facility lacked quality care and simple courtesy for an elderly patient, causing distress and unhappiness.
  • pro Some staff members felt entitled to use personal items meant for residents' use without permission.
  • pro Certain staff members at the facility exhibited poor behavior and management needs to address these issues.
  • pro Despite being new and clean, some office staff members were described as hateful by a reviewer.

Review

Universal Health Care in Brunswick has received mixed reviews from residents and their families. Many people have praised the employees at the facility, including the front desk staff, caregivers, nurses, and cleaning personnel. However, there seem to be some issues with the distribution of food, resulting in cold meals due to staffing shortages.

One major concern expressed by multiple reviewers is the lack of activities at Universal Health Care. It appears that the facility let go of their activities director several months ago, and a replacement was not promptly hired. This has left residents without crucial rehabilitation and well-being activities. Despite some reviewers volunteering their services to fill this gap, it seems that no action has been taken.

Another reviewer was dissatisfied with the care provided to their relative and had to submit a formal grievance. They felt that their family member did not receive adequate healthcare and would not recommend the facility to others.

On a more positive note, one individual spent over three weeks at Universal Health Care for rehabilitation after surgery and had a pleasant experience overall. They commended the staff for their welcoming attitude and credited them for helping them regain strength during therapy sessions.

However, another reviewer had a highly negative experience with nursing care at Universal Health Care. They reported instances of inappropriate behavior from certain CNA's and nurses, including whispering affectionate words while rubbing their relative's bottom and attempting to administer narcotics against explicit instructions. The reviewer also mentioned staff members ridiculing patients and ignoring calls for help. They described an atmosphere where nurses socialize instead of attending to residents' needs.

Despite these mixed reviews regarding staff performance, many reviewers commented positively on the cleanliness and appearance of Universal Health Care. The facility is described as clean and well-kept.

There were differing opinions about the quality of food provided at Universal Health Care. While one resident was pleased with it, another mentioned that their husband only ate half of his meals due to dissatisfaction with the taste.

In conclusion, Universal Health Care in Brunswick has received both positive and negative feedback. While the employees have been praised by some for their kindness and helpfulness, concerns have been raised about staffing shortages affecting food distribution and the lack of activities, which are crucial for residents' well-being and rehabilitation. The negative experiences mentioned include issues with nursing care, inappropriate behavior, and delays in responding to residents' needs. On the other hand, positive aspects mentioned include the facility's cleanliness and physical appearance.

Features

Housing

  • 90 resident community capacity 90 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Universal Health Care - Brunswick is an exceptional assisted living community located in Bolivia, NC. With a range of top-notch amenities and a focus on providing excellent care services, this community strives to ensure residents' comfort and well-being.

Residents at Universal Health Care - Brunswick can enjoy various amenities designed to enhance their lifestyle. For those who love looking their best, there is a beauty salon available on-site. Residents can also relax and enjoy their favorite TV shows or movies with cable or satellite TV in the comfort of their own fully furnished living space. Community-operated transportation is provided for easy access to nearby destinations, ensuring that residents can maintain an active lifestyle even if they don't have their own transportation.

The computer center allows residents to stay connected with loved ones and indulge in online activities. The dining room offers restaurant-style dining experiences, where residents can savor delicious meals prepared by professional chefs. For recreation, residents can engage in various activities such as gaming in the gaming room or exploring the beautiful gardens on-site. The fitness room is equipped with exercise equipment, promoting physical wellness and an active lifestyle.

At Universal Health Care - Brunswick, care services are available round-the-clock to meet the diverse needs of residents. A 24-hour call system ensures that immediate assistance is always within reach. Trained staff provide assistance with daily activities such as bathing, dressing, and transfers. Medication management services help residents stay on top of their healthcare needs while a mental wellness program promotes emotional well-being.

Special dietary restrictions are accommodated through diabetes diets and other dietary options based on individual needs. In addition to non-medical transportation arrangements, the community also provides transportation for doctors' appointments, making it convenient for residents to access medical care when needed.

Residents can socialize and participate in a wide range of activities designed to keep them engaged and entertained throughout the day. Concierge services ensure that every need is taken care of while fitness programs promote physical well-being. Planned day trips and resident-run activities allow for new experiences and foster a sense of community. Scheduled daily activities provide structure and ensure residents always have something enjoyable to look forward to.

With nearby pharmacies, physicians, and restaurants, residents at Universal Health Care - Brunswick have easy access to essential services. This assisted living community offers a warm, inviting environment with exceptional care services and amenities to enhance the quality of life for its residents.

Nearby Places of Interest

Physicians

  • McCarthy Tracey N DO - Novant Health Medical Group (1.1 miles)
  • Novant Health Oceanside Family Medicine (1.1 miles)
  • Novant Health OB/GYN (1.1 miles)
  • Eastern Nephrology Ass (2.8 miles)
  • Allergy Partners of Coastal Carolina (2.8 miles)
  • Leighton Orthopaedics & Sports Medicine, PC (2.8 miles)
  • Summit Plastic Surgery and Dermatology (2.9 miles)

Restaurants

  • Bojangles' Famous Chicken 'n Biscuits (2.2 miles)
  • Hardee's (2.3 miles)
  • McDonald's (2.5 miles)
  • Subway (4.6 miles)
  • Chick-Fil-A (7.8 miles)
  • Beaches N Cream (7.9 miles)
  • Archibald's Deli & Rotisserie (7.9 miles)

Pharmacies

  • Galloway Sands Pharmacy (2.9 miles)
  • Thomas Drugs (9.3 miles)
  • Coastal Drug Store (9.4 miles)
  • Thomas Drugs (9.5 miles)
  • CVS Pharmacy (12.2 miles)
  • Thomas Drugs (12.5 miles)
  • Walgreens (12.6 miles)

Hospitals

  • Brunswick Novant Medical Center (5.5 miles)

Cafes

  • Tee Time Cafe (8.5 miles)
  • Ocean Boulevard Coffee (8.6 miles)
  • Starbucks (8.7 miles)
  • Cafe Koa (15 miles)
  • Drift (15.1 miles)

Parks

  • Mulberry Street Park (9.3 miles)
  • Shallotte Township District Park (11 miles)
  • Oak Island Park (11.1 miles)
  • Ferry Landing Park (13 miles)
  • Ocean Ridge Bocce courts (14.3 miles)
  • Ocean Isle Beach Park (14.8 miles)
  • Town Center Park (15.2 miles)

Theaters

  • Surf Cinemas (12.4 miles)

Places of Worship

  • Ocean View United Methodist Church (12.7 miles)
  • Sacred Heart Catholic Church (13.2 miles)

Transportation

  • Odell Williamson Municipal Airport (60J) (14.5 miles)

Frequently Asked Questions

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