Aston Park Health Care Center

Pros

• The staff at Aston Park Health Care Center provided excellent and attentive care, creating a positive experience for residents and their families.
• The facility was exceptionally clean, maintaining a hygienic environment that impressed visitors.
• Management was visible and approachable, fostering a supportive atmosphere for both residents and family members.
• Residents enjoyed high-quality meals with choices at each meal that were served hot in a casual dining setting.
• The dementia ward featured spacious rooms and nice common areas, highlighting the facility's progressive approach to memory care.
• Personal interactions were meaningful, as staff took the time to greet residents by name, making them feel valued and respected.
• Families appreciated the timely communication from staff regarding any changes in their loved one's health or care plans.

Cons

• Aston Park seems to only care about the impression of their facility rather than the well-being of the patients.
• Residents are often left sitting in wheelchairs for extended periods, and complaints are frequently ignored.
• The staff is poorly trained, leading to incidents such as residents being dropped due to lack of attention.
• There are reports of residents suffering from hygiene issues because they remain in soiled clothing for long durations.
• The food quality is consistently described as bad, with some residents not receiving meals at all.
• Management is rarely visible or approachable, contributing to a lack of care and supervision within the facility.
• The activities provided for residents are minimal, leading to a monotonous daily routine focused solely on basic needs.
• While the facility appears modern and clean, there is little sense of community and personal care among staff members for the residents' emotional needs.
• A resident experienced mouth sores due to being fed allergenic foods despite existing medical records indicating their allergies.

Review

Aston Park Health Care Center has garnered a wide array of reviews, presenting a complex picture of its services and environment. The facility offers skilled nursing and assisted living options, with special accommodations for memory care. Many reviewers noted that while the center's appearance is impressive—boasting cleanliness and modern amenities—the actual care provided to residents can vary significantly. Some families expressed serious concerns regarding patient treatment, staff training, and responsiveness to resident needs.

First impressions of Aston Park often stem from tours organized by the staff, who appear eager to showcase the facility's offerings. One reviewer highlighted the spacious dementia ward equipped with expansive rooms and inviting common areas, creating an atmosphere that many found appealing during their visit. However, this initial enthusiasm was tempered by later experiences in which families described a lack of attention given to residents' basic needs when left unattended. Complaints about patients being left in wheelchairs for extended periods without assistance or sensory stimulation were alarming; some family members recounted instances where they observed poor hygiene practices amongst residents who could not communicate their distress.

While there were notable positive experiences reported regarding short-term rehabilitation stays at Aston Park—where one patient's post-surgery recovery was facilitated by attentive staff—these positive accounts seemed overshadowed by systemic issues within resident care over the long term. For instance, another review revealed serious shortcomings in food service; patients occasionally went without proper meals, particularly those unable to voice their needs effectively due to cognitive impairments. This was coupled with allegations of improperly trained Certified Nursing Assistants (CNAs), whose lack of adequate oversight contributed to troubling situations such as patients being dropped during transfers.

Additionally, while many acknowledged that the facility boasted a pleasant environment devoid of institutional odors—a common stigma associated with nursing homes—this aspect seemed more superficial than substantive when compared to essential aspects of patient care. Multiple reviewers insisted that despite a modern aesthetic, there appeared little focus on fostering genuine community or individualized care among residents. Instead, most days felt monotonous and limited activities further marginalized vulnerable individuals dealing with severe dementia or other cognitive challenges.

The inconsistency in caregiver attitude emerged as another crucial theme throughout these reviews. While certain staff members were praised for their compassion and dedication—often greeting family members by name—a significant proportion appeared disinterested or apathetic towards residents' emotional well-being or daily comforts. This lackluster engagement might be partly attributed to poor management visibility; several reviewers mentioned management's absence during crucial times when quality control was needed most.

Some families conveyed satisfaction with specific instances of support during critical moments; acknowledging that staff quickly informed them when loved ones were gravely ill underscored some redeeming qualities within Aston Park’s operation framework. Nevertheless, even these positives came tempered with warnings and recommendations for prospective residents’ families: double-check records regarding dietary restrictions and personal care requirements remained paramount due to past oversights involving allergies among elderly patients.

In summary, while Aston Park Health Care Center presents itself as a clean and aesthetically pleasing facility offering skilled nursing services along with memory care options, reviews reveal serious discrepancies in patient experience across different tenures—especially concerning long-term residency versus short-term rehabilitation stays. Those managing loved ones here are encouraged to stay vigilant and advocate actively for personalized attention amidst reports highlighting the importance of genuine compassionate caregiving over mere compliance with healthcare regulations.

Restaurants

• Moose Cafe Asheville (0.6 miles)
• Cedric's Tavern (0.8 miles)
• Bistro at Antler Village (0.9 miles)
• Rocky’s Hot Chicken Shack (1.4 miles)
• UpCountry Brewing (1.5 miles)
• KFC (1.7 miles)
• Taco Bell (1.8 miles)

Physicians

• Julie Hanson, MET Practitioner (1.3 miles)
• Carolina Hand Surgery (2.4 miles)
• Mission Weight Management Center - Sharon C Hathaway MD (2.8 miles)
• The Eye Center (3.2 miles)
• Pisgah Institute (3.8 miles)
• Cataloochee Dental Group-Asheville (3.9 miles)
• Jody S Harrison (3.9 miles)

Pharmacies

• Good Neighbor Pharmacy (1.3 miles)
• Genoa Healthcare (1.5 miles)
• Walgreens (1.7 miles)
• CVS Pharmacy (2.7 miles)
• Walgreens (3.6 miles)
• Ingles (3.8 miles)
• Ingles Market (3.8 miles)

Cafes

• BattleCat Coffee Bar (1.5 miles)
• Taco Billy (1.7 miles)
• Starbucks (1.8 miles)
• Starbucks (2.9 miles)
• Pollen (2.9 miles)
• Vortex Doughnuts (3 miles)
• High Five Coffee (3.4 miles)

Hospitals

• Mission Childrens Hospital (2.8 miles)
• Mission Hospital Operating Room (2.8 miles)
• Highland Hospital (3.5 miles)
• Mission St Joseph's (3.9 miles)

Parks

• Memorial Stadium (3.2 miles)

Places of Worship

• St Joan of Arc Roman Catholic Church (4.2 miles)
• Biltmore Baptist Church (5.3 miles)
• St John's Episcopal Church (5.5 miles)

Theaters

• Cinemark (5.2 miles)