Westhampton Care Center in Westhampton, NY
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78 Old Country Road, Westhampton, NY 11977
For more information about senior living options: (844) 490-3973
The caring staff work hard with residents to support physical therapy and daily recovery. The rehab team, including Cliff and Serafina, are described as miracle workers. The medical staff, especially LPN Ashley and NP Lori, provide excellent care. The staff are friendly, attentive, and consistently caring toward families and residents. The nurse supervisor goes above and beyond in patient care. The facility is clean, bright, and welcoming, making residents feel at home. The PT/OT departments are professional, compassionate, and effective. Aides like Reina and Ingrid treat residents like family. Front desk staff are friendly, helpful, and efficient. The memory care unit staff, Corrine Metz and Kim O'Shea, are incredible and attentive. The overall experience is outstanding; families highly recommend Westhampton Care Center for rehabilitation and quality care.
The facility is repeatedly described as understaffed, leading to delays and unmet basic needs for residents. Some staff are described as abrupt, rude, or unresponsive, making families and patients feel unheard or disrespected. There are serious safety concerns, including a resident wandering outside and not being discovered for an hour. Cleanliness and upkeep are problems in places, with dirty or outdated rooms and bathrooms and occasional unpleasant odors. The quality of food is often criticized as terrible or unappetizing. Case management and communication are seen as delayed, inconsistent, or untrustworthy. Basic needs (like adequate hydration and timely bathroom assistance) are sometimes neglected. Memory-care staffing issues, including high turnover, are linked to safety and care concerns. Some reviewers label the facility as among the worst, citing cruel or uncaring staff. Families feel compelled to advocate repeatedly to ensure their loved ones receive appropriate care.Westhampton Care Center is best suited for seniors whose primary need is intensive rehabilitation after surgery, a fracture, or a serious medical setback, and for families prioritizing a warm, hands-on approach to recovery. The community earns strong praise for its rehabilitation teams, with numerous families highlighting the coordinated efforts of PT and OT, the consistent dedication of nurses and aides, and the way therapy sessions are structured to prepare residents for discharge home. The environment supports engagement through a bright, clean campus, pleasant outdoor spaces, and a recreation program that keeps residents moving and connected. For those aiming to reclaim independence quickly, Westhampton Care Center delivers tangible, meaningful gains that families can see day by day.
Those weighing alternatives should consider what happens when rehab is not the sole focus. Some reviewers flag chronic understaffing on certain shifts, occasional abrupt interactions, and variable communication between family members and staff. For families seeking a facility with a uniformly flawless daily rhythm and near-constant, highly responsive care across every unit, Westhampton Care Center may fall short of that ideal. Memory care needs, in particular, may require closer scrutiny of unit-specific staffing and culture, as a portion of feedback notes mixed experiences on that front. Prospective residents with tight budgets or stringent expectations about maintenance and amenities may also prefer options with different pricing structures or more consistent urban-leveled finishes.
The strongest case for Westhampton hinges on the rehab prowess and the human touch embedded in daily care. Across multiple reviews, the Rehab Department - and the therapists who lead it - are singled out for their expertise, encouragement, and practical results. Families consistently credit clinicians by name for pushing residents to regain mobility, strength, and confidence, often describing discharge plans that make home recovery realistic rather than aspirational. Cleanliness and a welcoming atmosphere amplify these gains, with front-desk friendliness, cooperative nursing teams, and aides who remember residents' preferences, making daily routines feel respectful and personally attentive. When therapy is dialed in, residents make progress that can redefine the entire recovery trajectory.
That said, the facility does carry notable drawbacks that cannot be ignored. A thread running through the less favorable feedback is inconsistent staffing and communication gaps - issues that can translate into delayed or incomplete care in real time. Some families report difficult interactions with certain desk staff or nurses, and a few accounts describe hurried responses or insufficient attention to a resident's daily needs. Maintenance concerns - such as outdated bathrooms or say, limited handicapped parking in some cases - paired with remarks about morale variability among staff, suggest that the experience can swing depending on timing and unit. While the rehab teams routinely perform at a high level, these other factors can dampen overall satisfaction.
Nevertheless, the pros often offset the cons through clear pathways to home readiness and sustained well-being. Families who engage consistently - participating in care conferences, requesting early PT/OT assessments, and monitoring discharge planning - tursn the center's strengths into reliable outcomes. The best results tend to come from a cohesive team that includes therapists, nurses, dietitians, social workers, and activity staff, all coordinating around a resident's goals. The facility's communal areas, outdoor spaces, and activity calendar help residents maintain balance, mood, and cardiovascular health, which in turn supports rehab gains and reduces the risk of regression. In short, the East End rehab ecosystem, when leveraged with proactive family involvement, can produce substantial improvements.
For families deciding where to place a loved one, Westhampton Care Center offers a pragmatic choice: a rehab-forward environment with a proven track record of meaningful mobility and recovery, delivered in a setting that feels welcoming and homelike. It is an excellent fit for those who prioritize aggressive therapy, personal attention from frontline staff, and a facility that generally remains tidy, inviting, and actively engaged in resident life. However, if a seamless, uniformly staffed experience across all shifts or a highly regimented, spotless facility is non-negotiable, or if dementia care demands highly specialized, consistently staffed care, other options may be worth evaluating. A thorough visit, with meetings in unit-specific settings and candid conversations about therapy scheduling and discharge planning, is essential to determine fit.
180 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Long Island - MacArthur (22 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Westhampton Care Center in Westhampton, NY is a vibrant assisted living community that offers a wide range of amenities and care services to its residents.
Residents can enjoy convenient on-site amenities such as a beauty salon, cable or satellite TV, a computer center, and a fully furnished living space. There are also various recreational facilities available including a fitness room, gaming room, outdoor spaces like gardens, and a small library for leisurely reading. The community ensures the comfort and convenience of residents by providing housekeeping services and move-in coordination.
The dining experience at Westhampton Care Center is top-notch with restaurant-style dining offering delicious meals prepared by the skilled kitchen staff. Special dietary restrictions are accommodated to ensure that all residents receive nutritious meals suitable for their individual needs.
The care services at the community are comprehensive and designed to cater to the unique needs of each resident. With 24-hour call systems and supervision, residents can feel safe knowing that help is always readily available. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by caring staff members. Medication management is also offered to ensure that residents take their prescribed medications correctly.
To promote mental wellness, the community offers a mental wellness program which encourages socialization and engagement among residents. Transportation arrangements are made both for non-medical purposes as well as doctor's appointments ensuring that residents have easy access to necessary healthcare services.
Residents at Westhampton Care Center will never run out of things to do with the wide variety of activities available. Whether it be fitness programs, planned day trips, resident-run activities or scheduled daily activities there is something for everyone's interests.
Additionally, the community enjoys close proximity to several amenities in the area making it even more convenient for residents. Nearby there are four pharmacies, five physicians' offices, seven restaurants, two transportation options nearby making it easy for residents to access any additional services they may require.
At the Westhampton Care Center, residents can enjoy a comfortable and enriching lifestyle with plenty of amenities, care services, and opportunities for socialization.
Westhampton Care Center is located at 78 Old Country Road, Westhampton, NY 11977 in Suffolk County, New York
Westhampton Care Center on seniors.fyi includes 10 photos including images showing interior, lighting, trees, hallway, landscaping, paintings, road, spacious, and more.
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Interior
Decor
Living Room
Building
Trees
Lighting
Hallway
Exercise Equipment
Office
