Westhampton Care Center

Pros

• The rehabilitation team was dedicated and pushed residents to improve in their physical therapy efforts, leading to positive recovery experiences.
• Many staff members were described as caring and competent, providing attentive care to residents' needs.
• The facility offered enjoyable activities and entertainment, enhancing the overall experience for residents.
• Residents appreciated the quality of food provided, with some dietary needs being accommodated effectively.
• Clean and comfortable rooms contributed to a satisfactory stay for some individuals in the facility.
• The ability to bring pets into the facility brought joy and comfort to residents and their families.
• Some family members found that communication from dieticians was thorough and helpful regarding dietary preferences.

Cons

• The facility is consistently short-staffed, leading to inadequate patient care and rough treatment of residents.
• Many aides are described as rude, uncaring, and at times cruel to the patients.
• Residents often do not receive timely assistance with basic needs, such as eating or using the bathroom.
• The rooms are outdated and poorly maintained, contributing to an overall negative environment.
• The social work staff is viewed as unethical and disorganized, failing to communicate important discharge plans effectively.
• There are complaints of stolen personal belongings and a lack of attention towards the safety of residents.
• Overall communication with families is minimal, leaving them feeling in the dark about their loved ones' care.
• Patients have experienced neglect regarding hydration and timely medical interventions, especially when family members are not present.
• The quality of food has been criticized as terrible in multiple instances across reviews.
• New ownership appears to have deteriorated the quality of care compared to previous experiences, causing disappointment among long-term residents and their families.

Review

The reviews of nursing homes and rehabilitation facilities reveal a deeply varied landscape of experiences, underscoring the significance of quality care, staffing levels, and overall environment in such establishments. Many reviewers express serious concerns regarding the treatment of residents, specifically the lack of respect and dignity afforded to them by staff members. Numerous individuals detailed experiences where they felt their loved ones were not treated with compassion or understanding. For example, patients often found themselves on the receiving end of rough handling by aides who communicated through orders rather than conversation, apparently neglecting basic aspects of care like ensuring residents were appropriately fed or attending to bathroom needs in a timely manner.

Specific instances mentioned include distressing reports about patients being left unattended for lengthy periods in common areas—often slumped over in their chairs—while staff seemed preoccupied or insufficiently present. This prevalent theme across several reviews highlights a grim reality: many facilities are critically understaffed. Nurses report feeling overwhelmed due to excessive workloads—some citing ratios as staggering as one nurse to forty patients—which inevitably impacts the quality of care provided. As a result, fundamental needs such as hydration and assistance with toileting frequently fall through the cracks.

Yet amidst this negative commentary are bright spots reported by some residents and their families. A few reviewers praised particular staff members or departments for their diligent work and positive attitudes. Physical therapy (PT) and occupational therapy (OT) teams received commendations for their professionalism and dedication to facilitating recovery—even amid an otherwise lacking environment in terms of overall care quality. Some residents expressed gratitude for specific programs offered at facilities that made their stays more enjoyable, including recreational activities that helped lift spirits even during difficult times.

Facility cleanliness appears to be another contentious issue, with some reviews indicating that while certain areas may be well-maintained, others reflect poorly on management's commitment to upkeep. One reviewer shared contrasting experiences within different segments of a facility—indicating that while rehabilitation units might shine due to better staffing levels and resources, general living quarters could leave much to be desired. Complaints about outdated rooms and overlooked cleaning protocols paint a picture where hygiene is not prioritized consistently across all units.

Moreover, personal anecdotes from family members describe troubling miscommunications and organizational lapses surrounding discharge planning processes which can further exacerbate anxiety for those already navigating complex health situations. One reviewer recounted how they were blindsided by discharge arrangements organized without consultation—the implications being significant when caregivers themselves face challenges with physical limitations yet find themselves tasked with lead caregiving responsibilities post-discharge.

Ultimately, these reflections culminate in an urgent call for enhanced oversight and reform within nursing home environments; it is evident there is no one-size-fits-all solution but rather a need for systemic changes that address staffing shortages, proper training procedures for aides, and overall patient care standards. Families are advised to remain vigilant advocates for their loved ones—regular visits have proven crucial in ensuring adequate attention is paid during stays across various facilities—and to thoroughly research any proposed placements beforehand based on these collective insights from previous residents’ experiences with decidedly contrasting outcomes illuminating serious issues crying out for resolution within the industry at large.

Transportation

• LIRR - Westhampton Station (1.4 miles)
• LIRR Speonk (1.4 miles)
• LIRR - Yaphank Station (12.4 miles)

Physicians

• Pediatric Cardiology (1.7 miles)
• Westhampton Primary Care Center (2 miles)
• Sound Medical Care (3.6 miles)
• East Moriches Primary Care (4.8 miles)
• Doctors Office (4.8 miles)
• Clinical Care Solutions (6.2 miles)
• Dr Gooden/Dr Kornrich (6.7 miles)

Restaurants

• Whitney's Delicatessen (1.7 miles)
• Baby Moon Restaurant (2 miles)
• The Patio (2.2 miles)
• Goldberg's Famous Deli & Restaurant (2.2 miles)
• Margarita Grille (2.2 miles)
• Beach Bakery (2.2 miles)
• John’s Surf Shack (2.9 miles)

Pharmacies

• CVS Pharmacy (2 miles)
• Walgreens (2.3 miles)
• Rite Aid (2.9 miles)
• Barth's Pharmacy (3.7 miles)
• Barths Pharmacy Of East Quoag (5.8 miles)
• CVS Pharmacy (6.2 miles)
• King Kullen (6.6 miles)

Places of Worship

• Shrine of Our Lady of the Island (4.4 miles)

Parks

• East Quogue Village Green (5.1 miles)
• Camp Paquatuck (5.4 miles)
• South James Port Beach (10 miles)
• Wildwood State Park (11.1 miles)
• Shinnecock County East Park (11.3 miles)

Cafes

• Starbucks (6.8 miles)
• Panera Bread (6.8 miles)
• Starbucks (7 miles)
• Hampton Coffee Company (8.2 miles)
• Starbucks (8.9 miles)
• Brekky (12.6 miles)
• Love Lane Kitchen (13.6 miles)

Hospitals

• Peconic Bay Medical Center (7.2 miles)