Troy Center For Rehabilitation And Nursing

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Troy Center For Rehabilitation And Nursing

Information last verified:

49 Marvin Avenue, Troy, NY 12180

For more information about senior living options: (844) 490-3973

3.1 from 103 reviews
5 stars
47
4 stars
7
3 stars
1
2 stars
5
1 stars
43

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Top 5% Senior Living Community in 2020

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Overall Review of Troy Center For Rehabilitation And Nursing

Pros

  • pro The rehab team was consistently encouraging and dedicated, treating their dad with compassion and respect.
  • pro The staff are friendly, helpful, and caring toward residents.
  • pro Nick in social work listened, answered questions, and put families at ease with his patience.
  • pro Jenn, a nurse, explained things clearly and helped families feel more comfortable with the care.
  • pro Troy Center exceeded expectations and made a difficult transition easier for families.
  • pro The PT and OT therapists are uniformly fantastic.
  • pro The facility is beautiful, well kept, and has a great atmosphere that many would highly recommend.

Cons

  • pro The reviews describe the facility as filthy and unclean with strong odors, not suitable for long-term care.
  • pro It’s called a dump and a house of horrors, with many urging that it be shut down.
  • pro The staff are depicted as lazy, unfriendly, and completely incompetent, at times abusive.
  • pro Residents are left unattended for hours, with call lights unanswered and meals or care delayed.
  • pro Medications are mismanaged, including delays in pain relief and inconsistent administration.
  • pro The building is said to be in disrepair, with pests like mice and stained, unclean bedding.
  • pro Families report a lack of care plans and poor communication from administration.
  • pro Authorities are urged to investigate and close the facility due to ongoing neglect and safety concerns.

Review

This community is best suited for seniors who need focused rehabilitation and for families who are prepared to be vigilant partners in care. When the primary goal is to regain mobility and return home, Troy Center For Rehabilitation And Nursing can deliver tangible gains through its rehabilitation team, with multiple accounts praising physical and occupational therapy progress and staff who push for real improvement. Reviewers consistently note that the therapists are competent, motivated, and encouraging, and that residents who engage with therapy often leave with meaningful betterment in walking, balance, and daily function. The social-work and nursing staff also surface as capable and empathetic in many cases, helping families navigate transitions and questions. In short, for a rehab-heavy stay where the patient and their circle stay engaged, the center can produce credible, appreciable outcomes. It is not a luxury experience, but it can be a practical pathway back to independence when the need is rehabilitation first.

Those evaluating alternatives should be wary if several non-negotiables are at stake: pristine surroundings, consistent med administration, and unflagging attentiveness 24/7. A recurring thread in the feedback is that cleanliness and upkeep vary widely, with complaints of dirty rooms, odors, and deteriorating facilities furnishing an environment that undermines comfort and trust. Reports of delayed or inconsistent medication handling, call lights left unanswered for long stretches, and staff turnover contribute to a sense of instability that can complicate recovery plans. Families who cannot, or will not, monitor day-to-day care should consider other options where accountability and ongoing supervision are more transparent. For someone whose loved one requires reliable safety, steady med management, and a consistently calm, clean environment, alternatives with stronger cleanliness records and steadier staffing are worth exploring.

The strongest rehabilitation advantages do offset some major drawbacks, but not universally. On the upside, the center’s PT/OT teams are repeatedly described as dedicated and effective, and patients often achieve mobility milestones that enable discharge to home. A number of residents also mention supportive nurses and social-work staff who listen, explain, and advocate, elements that can soften the stress of a difficult stay. However, these positives are balanced by persistent concerns about consistency and environment. Instances of inadequate care plans, hesitancy in responding to needs, and uneven experiences across shifts mean that the rehab wins may be undermined by the surrounding conditions. For families prioritizing recovery velocity and clear professional guidance, the pros can carry significant weight; for those who fear environment-related setbacks or safety lapses, the negatives can overpower the gains.

Operational reality at Troy Center shows a wide spectrum. Some reviews hail strong teamwork, approachable administrators, and a facility that, while aging, is being refreshed. Yet a broad swath of feedback depicts an overstretched staff, long or unpredictable wait times, and troubling reports of unsafe or unsanitary conditions. The contrast is stark: a handful of accounts celebrate responsive leadership and dependable helpers, while others condemn neglect, miscommunications about medications, and a building that seems to lag behind basic safety and cleanliness expectations. The mixed picture suggests an ongoing struggle between high-quality clinical care in therapy rooms and inconsistent, sometimes stressful, frontline care in rooms and hallways. Prospective families should probe current staffing levels, maintenance status, and the center’s track record on addressing concerns before settling on a plan.

When evaluating this center, a practical checklist can help translate the reviews into a decision. Schedule an in-person visit during peak activity to gauge responsiveness to call bells and questions from families. Request to meet the entire rehab team, including PT and OT leads, to learn their schedule, expectations, and discharge criteria. Review the most recent care plan for the prospective resident, and ask how medications are tracked, how often goals are updated, and what safeguards exist to prevent delays or mix-ups. Inspect living spaces, bathrooms, and hallways for cleanliness, and observe how staff interact with residents, tone, patience, and clarity matter as much as formal credentials. If possible, request a recent DOH or regulatory update to verify known deficiencies and actions taken. The answers you receive will illuminate whether the rehabilitation strengths can coexist with a reliably safe and hygienic environment.

Bottom line: Troy Center For Rehabilitation And Nursing can be a viable choice for families whose priority is aggressive, outcomes-focused rehabilitation and who can maintain a hands-on, investigative stance to care. In that frame, the center’s therapists and certain nursing staff can drive meaningful recovery and smoother transitions home. Yet the decision must weigh substantial concerns about cleanliness, consistency, and patient safety raised repeatedly in reviews. For long-term care or for families that require near-perfect sanitation, steady med administration, and continual, calm supervision, stronger alternatives are advisable. The prudent course is to compare multiple nearby centers, verify current staffing and maintenance conditions, and insist on direct conversations with clinical leadership before committing. In the right circumstances, clear rehab goals, engaged families, and a transparent plan, this center can deliver real gains; in other situations, it may expose residents to avoidable risk and frustration.

Features

Housing

  • 80 resident community capacity 80 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Albany Cty (6 miles away) Albany Cty (6 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Troy Center for Rehabilitation and Nursing in Troy, NY offers a comfortable and supportive assisted living community for seniors. With a range of amenities and care services, residents can enjoy a fulfilling and engaging lifestyle while receiving the assistance they need.

The community provides various activities on-site, including gaming rooms, fitness rooms, and small libraries, ensuring there is always something to do. There is also a wellness center where residents can participate in mental wellness programs. For those who enjoy the outdoors, there are beautiful gardens and outdoor common areas to relax in.

Residents can dine in the restaurant-style dining room, where meals are provided with special dietary restrictions accommodated. If necessary, assistance with daily living activities such as bathing and dressing is readily available. Medication management is also provided to ensure the health and well-being of all residents.

Transportation services are offered for non-medical needs as well as transportation to doctor's appointments. The community operates its own transportation service but can also arrange transportation externally. For added convenience, there is a computer center with Wi-Fi/high-speed internet access available.

The Troy Center for Rehabilitation and Nursing benefits from its location with several amenities nearby. Residents have access to three cafes, three parks, ten pharmacies, eighteen physicians, fourteen restaurants, two transportation options, three places of worship within close proximity to the community. Additionally, there are eight hospitals nearby in case of medical emergencies.

Overall, the Troy Center for Rehabilitation and Nursing provides a warm and inviting environment where seniors can receive personalized care while enjoying an active and fulfilling lifestyle.

Nearby Places of Interest

This area of Troy, New York, offers convenient access to a variety of healthcare services, including physicians, pharmacies, and hospitals within a few miles. The presence of multiple restaurants and cafes provides opportunities for dining out or enjoying a meal with family and friends. Additionally, the proximity to parks allows for outdoor recreation and leisurely strolls. The availability of transportation options such as Amtrak and CDTA bus stops ensures easy travel for seniors looking to explore the surrounding areas. Overall, this neighborhood offers a blend of essential amenities and leisure activities that cater to the needs and interests of individuals considering senior living in Troy.

Physicians

  • South Troy Health Center Fax (0.3 miles)
  • Ophthalmic Consultants of The Captial Region (2.7 miles)
  • Northeast Health (2.8 miles)
  • Troy Medical Group (2.9 miles)
  • LasikPlus Vision Center (3.6 miles)
  • Albany New York LASIK & PRK Laser Eye Surgery - LasikPlus (3.6 miles)
  • Newtonville Pediatrics & Internal Medicine (3.7 miles)

Pharmacies

  • Market 32 (0.3 miles)
  • Rite Aid (0.3 miles)
  • Walgreens (2.3 miles)
  • Rite Aid (3.1 miles)
  • CVS Pharmacy (3.9 miles)
  • Walgreens (4.1 miles)
  • CVS Pharmacy (4.6 miles)

Restaurants

  • Burger King (1.1 miles)
  • Rare Form Brewing Company (2.2 miles)
  • Brown's Brewing Company (2.7 miles)
  • Sonic Drive-In (3 miles)
  • Lost & Found (3.4 miles)
  • Nine Pin Cider (3.4 miles)
  • Wolff's Biergarten (3.5 miles)

Hospitals

  • The Eddy (2.2 miles)
  • Samaritan Hospital (2.8 miles)
  • The Pain Management Center At Albany Memorial Hospital (3.1 miles)
  • Albany Memorial Hospital (3.1 miles)
  • Seton Auxiliary (3.3 miles)
  • Whitney M Young Jr Health Center (3.6 miles)
  • Seton Health (4.6 miles)

Places of Worship

  • St Anthony of Padua Church (2.3 miles)
  • Grace Fellowship (3.3 miles)
  • Hindu Temple Society (4 miles)

Parks

  • Riverfront Park (2.5 miles)
  • Jennings Landing (4.2 miles)
  • Washington Park (4.9 miles)
  • The Crossings of Colonie (5.1 miles)
  • Miracle Playground (5.1 miles)

Cafes

  • Starbucks (3 miles)
  • Starbucks (3.9 miles)
  • Stacks Espresso Bar (4.3 miles)
  • Starbucks (5.1 miles)
  • Starbucks (5.1 miles)
  • Starbucks (5.4 miles)

Transportation

  • Amtrak (4.5 miles)
  • CDTA Bus Stop (4.7 miles)

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