St Johnsville Nursing Home

Pros

• The staff were kind and caring toward the resident.
• Questions were answered graciously by the staff.
• The administrator was helpful, thoughtful, and kind.
• The care received was described as wonderful.

Cons

• A staff member called the family member names and told her to shut up.
• The family member was treated horribly by the staff.
• The caller could not reach a person to ask about pet visitation and was left with an unclear recipient for the message.
• The staffing did not seem to care for residents the right way.
• The reviewer would not put their own family at this facility.

Review

A family member spent more than two weeks at St. Johnsville Nursing Rehabilitation and Nursing Center, and the experience presented a striking mix of warmth and worry. On the positive side, the care team was described as kind and genuinely attentive. The staff were patient in answering questions, and the interactions felt gracious and considerate. The overall tone from that portion of the care was one of gratitude for the attention and support shown to a loved one during a challenging time.

In particular, the giver of the praise highlighted a standout administrator who was "helpful, thoughtful and kind." That leadership presence seemed to have made a meaningful difference, contributing to a sense that the facility could be a reliable place of support and comfort. The reviewer emphasized, with sincere appreciation, that they really couldn't thank the staff enough for the wonderful care their family member received. This appreciation underscored a belief that, for a significant portion of the stay, the facility did right by their loved one.

Yet, amid the positivity, there is a starkly contrasting layer of negative experience that cannot be ignored. The same family member's story also included a painful account of mistreatment. A staff member was described as calling her names and telling her to "shut up," a response that the reviewer found completely unacceptable. The sentiment accompanying this report was one of moral outrage and deep disappointment, captured in the blunt assertion that, "Never in my life would I care for somebody in this way." It's a vivid reminder that respectful communication is not something to be taken for granted in a care setting.

Compounding the concerns was a communication barrier encountered when attempting to inquire about visitation policies. The reviewer attempted to call to ask whether pets were allowed to visit, only to be left unable to speak with anyone. They were offered the option to leave a message, but there was no clarity about who would receive that message or how it would be handled. This lack of a clear point of contact and the absence of a responsive channel for essential information contributed to a sense of frustration and helplessness in the context of seeking guidance.

The review culminates in a harsh assessment of the overall staffing and its impact on residents. The author described the situation as "horrible" and accused the staff of not caring for residents the right way. The closing sentiment was resolute and pointed: they would not choose to place their family member there again. This concluding stance reflects a belief that, even if some staff members are kind and capable, systemic issues - especially around conduct and accessibility - cast a shadow over the overall quality of care.

Taken together, the reviews paint a nuanced picture of St. Johnsville Nursing Rehabilitation and Nursing Center. On one hand, there are affirmations of compassionate care, attentive questions answered with courtesy, and leadership that fosters a supportive environment. On the other hand, there are troubling accounts of disrespectful behavior by a staff member, coupled with difficulties in obtaining basic information about visitation policies. The juxtaposition suggests that, for all the strengths present in some days and among some staff, there are serious gaps that could deeply affect a resident's well-being and a family's trust in the facility.

Ultimately, the collection of impressions points to a facility with real potential to provide meaningful, compassionate care, tempered by serious concerns about staff conduct and communication. The positive experiences demonstrate that kindness and attentiveness are possible within the same walls, while the negative experiences underscore the imperative for consistent, respectful treatment of residents and clearer, more reliable channels for information. For families considering this center, the messages suggest weighing the demonstrated kindness against the reported incidents and evaluating whether the facility's leadership and procedures are equipped to address and prevent such issues in the future.

Parks

• Burt's Turd Cutter (2.9 miles)
• Wiles Park (5.1 miles)
• Recreation Department (8.3 miles)
• Riverfront Park Canajoharie (8.6 miles)
• Chalybeate Park (14.6 miles)
• Yatesville Falls State Forest Preserve (15.1 miles)
• Arc Park (15.2 miles)

Transportation

• U-Haul (5.5 miles)

Cafes

• Highwheeler Coffee (5.7 miles)
• That Little Place On Main (9.2 miles)
• The Java Shop by Cucina Berto (15.2 miles)
• Vintage Cafe (16 miles)

Restaurants

• The Table At Fort Plain (5.7 miles)
• Sleepy Forest Bakeshop (5.8 miles)
• 5 S Diner (5.9 miles)
• Auntie Anne's (5.9 miles)
• The Tilted Cone (6.2 miles)
• McDonald's (8.5 miles)
• Gino's Restaurant & Pizzeria (8.7 miles)

Pharmacies

• Medicine Shoppe (5.8 miles)
• Kinney Drugs (8.3 miles)
• Walgreens (8.6 miles)
• CVS Pharmacy (9 miles)
• Kinney Drugs (9 miles)
• Hannaford Pharmacy (14.9 miles)
• Palmer Pharmacy (16 miles)

Places of Worship

• Freysbush Methodist Church (6.3 miles)
• Valley Alliance Church (6.6 miles)
• Grace Baptist Church (8.1 miles)
• Cornerstone Baptist Church (11.4 miles)
• River of Jubilee Church (11.5 miles)
• North Bush Methodist (11.9 miles)
• Ames-Sproutbrook UMC (12.1 miles)

Theaters

• El Rancho Drive In (7.4 miles)

Physicians

• St Mary’s Healthcare Clinic (8.6 miles)
• Prabhat Ahluwalia MD (8.6 miles)
• Bassett Healthcare Network–Canajoharie (8.9 miles)
• Bassett Healthcare Network–Cherry Valley (14.4 miles)
• Herkimer Family Nurse Practitioners (14.8 miles)
• Dr. Donald Knapp (14.8 miles)
• Herkimer Eyecare Center (14.9 miles)

Hospitals

• Little Falls Hospital (8.6 miles)
• Faxton-St Luke's Healthcare (15 miles)