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3.4 from 28 reviews
5 stars
15
4 stars
2
3 stars
0
2 stars
2
1 stars
9
Overall Review of Roscoe Regional Rehab & Residential - HCF
common12 reviews mention this
Staff care earns strong praise
Residents and families frequently describe compassionate, attentive care from staff.
Many reviews focus on how kind and supportive the staff are, including nursing and recreation team members. Several reviewers mention feeling safe during the transition into rehab or nursing, and say the staff treat residents with respect and kindness. A few also describe meals being prepared with assistance and families being able to join for meals and activities together.
caveat7 reviews mention this
Cleanliness gets mixed feedback
Some residents and families report cleanliness and odor problems.
A portion of reviews describe issues like dirty bathrooms, filthy hallways, sticky floors, and unpleasant urine odor. Others say the facility is clean and well maintained, and describe seeing cleanliness in the day areas. Taken together, reviews suggest cleanliness varies by area or time, with clear disagreements between families.
common5 reviews mention this
Activities and homelike spaces
Residents have access to activities, with several spaces described as welcoming.
Several reviews mention activities and day programs that help residents get out of their rooms and stay engaged. Multiple families also describe the environment as more homey than typical facilities, pointing to features like fireplaces, outdoor areas, and a solarium. Reviews also note that recreation staff involve residents and loved ones.
caveat8 reviews mention this
Response and care concerns recur
Some reviews raise serious concerns about care response and support.
Several negative reviews describe problems such as residents waiting for help, not being fed, and staff yelling when assistance is needed. Others mention medication issues, falls or being left alone after a fall, and therapy or attention not meeting needs. A few also describe what they view as inadequate staffing and poor quality in therapy and day-to-day care.
caveat3 reviews mention this
Family updates are inconsistent
Family communication is praised by some, but criticized by others.
One review highlights strong communication with families and says updates were handled well. Other reviewers report being given contact information that does not get responses, and describe delays when they suggest changes to care. Overall, feedback suggests family communication can vary depending on the situation.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
87 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Restaurants
Courtyard (0.8 miles)
Rockland House (0.9 miles)
Northern Farmhouse Pasta (1.3 miles)
Roscoe Diner (2 miles)
Catskill Brewery (5.6 miles)
Upward Brewing Company (5.9 miles)
The Arnold House (6.3 miles)
Places of Worship
United Church of Roscoe (1.7 miles)
Livingston Manor United Methodist Church (5.8 miles)
St Aloysius/Gate of Heaven (5.9 miles)
Colchester Community United Methodist Church (9.4 miles)
Church of the Holy Family (9.5 miles)
United Reformed Church (10.7 miles)
St Pauls Mission United Reform Church (10.7 miles)
Roscoe Regional Rehab & Residential - HCF on seniors.fyi includes 5 photos including images showing building, landscaping, dining, interior, living room, bedroom, television, bathroom, and more.
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Skilled nursing facilities (SNFs) provide high-level medical care and rehabilitation for short-term recovery, typically covered by Medicare after hospitalization, while nursing homes focus on ongoing custodial care for chronic conditions, mainly funded by Medicaid or private payments. The staffing and regulatory structures differ significantly between the two, necessitating clarity for families in choosing appropriate long-term care options.
Nursing home care costs in the U.S. vary significantly based on location, level of care, and amenities, with private room prices ranging from approximately $6,700 to over $30,000 monthly. Families need to explore various payment options and conduct thorough research to manage these expenses effectively.
Nonmedical home care provides assistance with daily activities and companionship for individuals wishing to maintain independence and quality of life at home, without medical intervention. Its growing popularity is driven by an aging population, the need for supportive environments for recovery, and the emotional benefits of caregiver companionship, while costs vary based on service frequency and location.
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