Salem Hills Rehabilitation And Nursing Center

Pros

• The staff at Salem Hills provide excellent care and support for residents, creating a loving environment that families appreciate.
• Many residents have reported enjoying delicious meals that cater to their preferences and dietary needs.
• Waterview Hills has a consistent team of genuinely caring staff members who prioritize the well-being of residents.
• The facility maintains a welcoming atmosphere, with clean and well-kept surroundings that contribute to residents' comfort.
• Families feel relieved knowing their loved ones are in a nurturing environment where they receive attentive care and emotional support.
• Residents at both Salem Hills and Waterview Hills benefit from engaging activities, promoting social interaction and mental stimulation.
• Visitors have noted the elegant décor of the facilities, making them feel more like a home than an institutional setting.

Cons

• The second floor always has a bad odor, and the staff was slow and lazy in responding to patient needs.
• The food provided is not fit for the elderly, and there were incidents of poor monitoring of medical equipment leading to emergencies.
• One reviewer described a facility as a "cesspool of bacteria," emphasizing that they never refresh the air, and there are serious viruses affecting residents.
• Management was said to be nowhere to be found, indicating understaffing issues and a lack of proper hygiene practices among staff members.
• One family experienced distress when the facility called on the day of their loved one's funeral to discuss payment, highlighting a concerning focus on financial issues over care.
• A resident was given inappropriate medication that contributed to their death, raising serious concerns about medication management for dementia patients.
• There were complaints about unpleasant odors caused by some dementia patients in certain areas of the facility.

Review

The experience of families and residents in nursing facilities, as highlighted by recent reviews, paints a complex and often contrasting picture of care provided across different establishments. For instance, while some residents and their families express profound dissatisfaction regarding the quality of care, others voice high praise for the services received at the same or similar facilities.

One common complaint centers on issues with staff responsiveness and general competence. A reviewer described their mother’s experience in a facility where they noted a persistent bad odor on one floor, slow and seemingly indifferent staff, and troubling incidents such as a caregiver lowering their mother's oxygen levels, which led to an emergency room visit. Such experiences underscore significant concerns about the level of training and attentiveness afforded to staff members in these environments. The reviewer argued that extensive training is necessary for both care staff and kitchen personnel to ensure safer conditions and more suitable meal options for elderly residents.

Conversely, many testimonials express heartfelt gratitude towards staff who provide exceptional care. A family member whose mother resides at Salem Hills shared that the nursing care was excellent, praising not just medical professionals but also aides and therapy staff who made her mother feel loved. This sentiment echoes through other positive reviews that highlight supportive social workers and engaged recreational activities designed to uplift residents' spirits. The sense of community fostered within these walls clearly resonates with some families who view this environment not merely as a facility but as an extension of their familial connections.

Contrasting outcomes can also be seen when considering the overall safety and hygiene standards maintained within these facilities. One review starkly criticized a nursing home for its unsanitary conditions—describing it as a “cesspool of bacteria”—and even reported outbreaks of serious viruses among residents. In another review, family members lamented improper medication administration leading to tragic outcomes for patients suffering from conditions like dementia. These troubling accounts illustrate the potential risks associated with inadequate staffing or oversight.

Yet amidst these grievances are those emphasizing cleanliness and activity engagement within certain nursing homes. A visitor noted that despite certain challenges related to smell from more acute cases of dementia patients on specific floors, the overall cleanliness was commendable along with numerous resident activities tailored to keep them engaged mentally and socially. Reviews frequently mention how important it is for families visiting their loved ones to see not only how they are cared for physically but also how well-rounded their social interaction is—a vital aspect contributing positively to residents' mental health.

Ultimately, prospective residents often find themselves caught in a whirlwind of mixed narratives about nursing homes; some come highly recommended while others warn against them vehemently. Families searching for reliable places must weigh not only personal experiences shared by others but also reflect upon critical aspects such as staffing ratios, reported cleanliness standards, responsiveness during emergencies, food quality suited for nourishing elders’ needs, and most importantly—the compassion exhibited by caregivers.

In conclusion, navigating this complicated landscape requires careful consideration from families entrusted with making decisions regarding long-term care placements. While testimonials present stark contrasts between poor management practices or disinterested staff versus exemplary care teams dedicated to improving life quality for elderly individuals—they ultimately serve as essential guides aiding in discerning which facilities rise above challenges through steadfast commitment toward genuine companionship alongside professional healthcare service delivery.

Restaurants

• Purdy's Farmer & The Fish (0.2 miles)
• King Kone (4.8 miles)
• Four Brothers Pizza Restaurant (4.9 miles)
• Kobu Asian Bistro (5.1 miles)
• The Whitlock (5.2 miles)
• McDonald's (5.4 miles)
• Chili's Grill & Bar (5.4 miles)

Physicians

• Somers Eye Center (1.3 miles)
• Edward Gordon (2.9 miles)
• Somers Orthopedic Surgery and Sports (3.6 miles)
• Community Hearing Services (3.6 miles)
• Tomahawk Farm Pediatrics (5 miles)
• Pediatric Associates Of Putnam (5.1 miles)
• Kang Mimi Y MD (7.4 miles)

Pharmacies

• CVS Pharmacy (1.8 miles)
• Consolidated Midland (4.8 miles)
• CVS Pharmacy (4.8 miles)
• Health Mart Pharmacy (4.9 miles)
• Long Term Solutions (5.1 miles)
• Weinstein Pharmacy (5.3 miles)
• True Care Pharmacy (5.4 miles)

Parks

• Fox Valley Town Park (2.6 miles)
• Reis Park (3.6 miles)
• Chelsea Park (7.2 miles)
• Ballard Park (8.7 miles)
• Pound Ridge Town Park (10.2 miles)
• Tarrywile Mansion (11 miles)

Hospitals

• Putnam Hospital Center (3.6 miles)
• Northern Westchester H (7.6 miles)
• Northern Westchester Hospital (10 miles)

Transportation

• Brewster Metro North Station (4.7 miles)
• Metro North - Katonah Station (5.2 miles)
• Metro North - Southeast Train Station (5.9 miles)
• Metro North - Mount Kisco Train Station (9.3 miles)
• U-Haul Moving & Storage of Danbury (11 miles)

Cafes

• Katonah Reading Room (5.1 miles)
• Tazza Cafe (5.4 miles)
• Starbucks (5.8 miles)
• Starbucks (8.1 miles)
• Bobo’s Cafe (8.6 miles)
• Tazza Cafe (8.8 miles)
• Starbucks (8.8 miles)

Theaters

• Prospector Theater (8.8 miles)

Places of Worship

• Presbyterian Church Of Mt. Kisco (9.8 miles)