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Champlain Valley Physicians Hospital in Plattsburgh, NY

Champlain Valley Physicians Hospital is a nursing home community in Plattsburgh, NY.

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Champlain Valley Physicians Hospital in Plattsburgh, NY

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  • Interior

    A spacious and modern lobby featuring large windows that allow natural light to flood the space, complemented by a vibrant stained glass window and contemporary furnishings.
  • Trees

    A serene view of a park pond surrounded by green grass and trees under a cloudy sky.
  • Landscaping

    A view of the University Hospital along with its signage, showcasing a healthcare facility in a scenic outdoor setting.
  • Entrance

    A stone structure displaying a sign that prohibits trucks and deliveries at this entrance.
  • Artwork

    A grand piano covered with a protective quilt, set in a cozy interior space featuring modern artwork and a lamp.
  • Outdoor

    Signage for the University of Vermont Health Network at Champlain Valley Physicians Hospital.
  • Park

    A serene winter night in the park, illuminated by soft streetlights and a light dusting of snow.

75 Beekman Street, Plattsburgh, NY 12901

For more information about senior living options: (866) 208-4318

2.4 from 119 reviews
5 stars
33
4 stars
7
3 stars
5
2 stars
3
1 stars
71

Overall Review of Champlain Valley Physicians Hospital

common 17 reviews mention this

Staff friendliness shows up often

Many reviews describe attentive, friendly care during visits.

Across multiple reviews, residents and visitors describe nurses and doctors as friendly, caring, and quick to respond. Several also mention staff taking time to explain what was happening and helping families feel more comfortable. Even when wait times come up in other stories, the positive reviews consistently focus on respectful interactions and thorough care once staff were involved.

caveat 17 reviews mention this

Long waits and workflow issues

Residents and visitors frequently mention very long waits.

A recurring concern is time spent waiting for evaluation, procedures, medications, or movement to the next step in care. Some reviews describe delays after arrival, including hours in waiting rooms or triage and long gaps between updates. Other stories describe added confusion during discharge or post-procedure logistics, where families report not knowing what was happening or when they would see their loved one next.

caveat 2 reviews mention this

Concerns about HIPAA and privacy

Some reviews raise privacy concerns around staff conduct.

A couple of reviews specifically call out HIPAA-related issues, including staff behavior described as unprofessional when discussing patient information where others could hear. Another review reports multiple HIPAA violations in a maternity setting and describes issues with confidentiality during complaint handling. These concerns are presented as a breakdown in discretion, not just a bedside-courtesy problem.

caveat 4 reviews mention this

Dementia and psych ward complaints

Several reviews describe troubling experiences in behavioral care.

Some reviewers describe poor treatment experiences involving dementia-related visits and behavioral health units. One account describes a loved one brought in with early dementia who experienced rough handling and long triage time. Others report being put in a psych ward against their will, being neglected medically, or describing disrespect and lack of care in the psychiatric area. Taken together, these reviews focus less on medical outcomes and more on how staff responded to vulnerable patients.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 95 resident community capacity 95 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Burlington International (22 miles away) Burlington International (22 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Hospitals

  • The Foundation of CVPH (0 miles)
  • Cvph Medical Center (0.1 miles)
  • CVPH MRI Waiting Room (0.2 miles)
  • BHSN Residential (0.2 miles)
  • Bhsn Apartment Program (0.9 miles)
  • CVPH Medical Center (2.5 miles)
  • Northwest Medical Center (18.1 miles)

Physicians

  • Dr Robert Adler (0 miles)
  • Hausrath Dr Stephen (0 miles)
  • Adirondack Primary Care (0.1 miles)
  • Stefan Turkula, MD, Orthopedic Surgeon (0.1 miles)
  • Lisa Mark, MD, FACS, Surgeon (0.1 miles)
  • Lake Champlain OB/GYN (0.1 miles)
  • Matarrese, Marissa Dr - Uvm Health Network Cvph Plastic Reconstructive and Hand Surgery (0.1 miles)

Pharmacies

  • The Prescription Shoppe (0.1 miles)
  • Epic Pharmacies (0.5 miles)
  • Condo Pharmacy (0.5 miles)
  • Kinney Drugs (1.8 miles)
  • Keeseville Pharmacy (13.6 miles)
  • Walgreens (17.6 miles)
  • Kinney Drugs (17.9 miles)

Restaurants

  • Merons Restaurant (0.2 miles)
  • Burger King (0.4 miles)
  • Duke's Diner (0.4 miles)
  • Michigans Plus (0.5 miles)
  • Hong Kong Jade Buffet (0.5 miles)
  • Papa Richie's (0.5 miles)
  • Subway (0.6 miles)

Parks

  • Melissa Penfield Park (0.5 miles)
  • Bailey Ave Playground (0.9 miles)
  • Plattsburgh Monument (0.9 miles)
  • Fisk Quarry Preserve (11.2 miles)
  • Vt State Parks - Sandb (12.4 miles)
  • Airport Park (14 miles)
  • Alburgh Dunes State Park (14.2 miles)

Cafes

  • My Cup of Tea (0.5 miles)
  • Starbucks (0.7 miles)
  • Irises Cafe and Wine Bar (0.9 miles)
  • Chapter One Coffee and Tea (0.9 miles)
  • Panera Bread (0.9 miles)
  • Starbucks (1.1 miles)

Places of Worship

  • Newman Center Bi John Xxiii College Comm Parish (0.5 miles)
  • Olva Rectory (1.3 miles)
  • St Anne's Shrine (15 miles)
  • Ascension Church (17.5 miles)

Theaters

  • Champlain Centre STM 8 (1 miles)

Transportation

  • Amtrak (1.2 miles)
  • Plattsburgh International Airport (PBG) (2.7 miles)
  • Liquid Measurement Systems (18.1 miles)

Frequently Asked Questions

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