Central Island Healthcare

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Central Island Healthcare

825 Old Country Road, Plainview, NY 11803

For more information about senior living options: (844) 490-3973

2.7 from 22 reviews
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Skilled Nursing Facility

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    Overall Review

    Pros

    • pro The nursing staff and aides at Central Island Healthcare are kind, caring, and attentive to the residents' needs.
    • pro Many families have expressed satisfaction with the level of care their loved ones received during their stay at the facility.
    • pro The rehabilitation services provided have been praised for their effectiveness in helping patients recover.
    • pro Communication from social workers and case managers has been described as helpful and engaging.
    • pro A majority of reviews highlight that the facility is clean and well-maintained, contributing to a positive overall experience for residents and their families.
    • pro Families appreciate the accessibility of staff for any questions or concerns they may have regarding their loved one's care.
    • pro Despite its hospital-like appearance, many individuals found that the staff's dedication to patient care made a significant difference in their loved ones' recovery journeys.

    Cons

    • pro Interaction with staff is minimal, leading to feelings of neglect and dehydration.
    • pro The facility struggles with communication, as calls often go unanswered and messages are not returned.
    • pro Some patients receive inadequate rehabilitation services, with sessions scheduled infrequently.
    • pro A high incidence of falls and poor oversight raises concerns about patient safety and care.
    • pro Certain aides display unprofessional behavior, contributing to a lack of compassion towards residents.
    • pro The environment is described as noisy and chaotic, hindering the quality of care for patients.
    • pro Facilities are outdated, leading to discomfort for patients in extreme temperatures.
    • pro There are reported issues with timely medication administration, impacting patient health management.
    • pro Patients experience neglect, including being left in soiled conditions for extended periods.
    • pro The facility prioritizes financial gain over genuine patient welfare and care quality.

    Review

    Central Island Healthcare has garnered a wide range of feedback from families and patients who have experienced its services, illustrating a complex picture of care that varies significantly depending on individual circumstances. On the one hand, numerous reviews commend the staff for their kindness and attentiveness. Many families appreciate the nursing aides and physical therapists, describing them as professional, caring, and dedicated to patient rehabilitation. One reviewer noted that the nurses and aids were “very kind and caring,” consistently attentive to any concerns raised by family members. Indeed, many families express gratitude for the support provided by social workers and case managers who keep them well-informed about their loved ones' progress.

    However, not all experiences at Central Island Healthcare are positive. Some reviews highlight troubling issues regarding patient care. One individual described an alarming incident where their parent was left in a diaper and neglected for long periods, with call bells unanswered and staff appearing disengaged or preoccupied. The mention of constant noise from alarms presents another layer of concern about patients’ comfort in such an environment. Families expressed frustration over inadequate communication, particularly during times when they felt it was crucial to speak with someone regarding their loved ones' treatment plans or immediate needs.

    The facility itself has been described as in need of updating, with some reviewers suggesting that while cleanliness is maintained, the overall atmosphere could substantially improve. Common complaints include uncomfortable room temperatures—reported as excessively warm—and insufficient attention given to patient hydration or timely medication distribution. A dialysis patient shared a disheartening experience regarding limited access to water while highlighting his need for medication; this underscores potential gaps in understanding individualized patient care needs.

    Additionally, there are significant concerns about care continuity during rehabilitation processes. Several accounts detail how patients may not receive adequate therapy sessions or attention required for their recovery while being subjected to unnecessary medications leading to adverse side effects like confusion or complications such as c-diff infections. Such reports emphasize the importance of proactive monitoring and responsive treatment protocols within rehabilitation settings to ensure optimal recovery outcomes.

    Despite these criticisms, there are also glowing testimonials praising Central Island Healthcare's ability to foster improved health outcomes through diligent physical therapy and engaging activities designed for residents—though participation rates vary among patients due to personal choice or medical limitations. One review mentioned that their father’s rehabilitation experience allowed him not only to regain strength but also form new friendships during his stay, illustrating a more positive side of communal interaction even amidst challenges.

    Ultimately, Central Island Healthcare presents a dichotomy marked by both notable strengths in compassionate caregiving paired with significant areas needing improvement related to staffing practices and operational efficiencies. While many families recommend the facility based on certain positive experiences—including claims of clean environments and supportive staff—there's ample room for enhancement concerning communication practices and personalized care management strategies that can truly cater to each patient's unique needs. As prospective residents consider this facility for themselves or their loved ones, they might weigh both sides of the feedback carefully when making decisions regarding short-term rehabilitative care versus potential long-term residency in an assisted living context.

    Features

    Housing

    • 202 resident community capacity 202 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing Facility

    Amenities

    • Air-conditioning Air-conditioning
    • Beauty salon Beauty salon
    • Cable or satellite TV Cable or satellite TV
    • Computer center Computer center
    • Dining room Dining room
    • Fitness room Fitness room
    • Fully furnished Fully furnished
    • Gaming room Gaming room
    • Garden Garden
    • Housekeeping services Housekeeping services
    • Kitchenette Kitchenette
    • Move-in coordination Move-in coordination
    • Outdoor space Outdoor space
    • Private bathrooms Private bathrooms
    • Restaurant-style dining Restaurant-style dining
    • Small library Small library
    • Telephone Telephone
    • Wellness center Wellness center
    • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

    Transportation

    • Community operated transportation Community operated transportation
    • Transportation arrangement Transportation arrangement
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
    • Transportation to doctors appointments Transportation to doctors appointments

    Care Services

    • 12-16 hour nursing 12-16 hour nursing
    • 24-hour call system 24-hour call system
    • 24-hour supervision 24-hour supervision
    • Activities of daily living assistance Activities of daily living assistance
    • Assistance with bathing Assistance with bathing
    • Assistance with dressing Assistance with dressing
    • Assistance with transfers Assistance with transfers
    • Diabetes diet Diabetes diet
    • Meal preparation and service Meal preparation and service
    • Medication management Medication management
    • Mental wellness program Mental wellness program
    • Special dietary restrictions Special dietary restrictions

    Dining

    • Diabetes diet Diabetes diet
    • Special dietary restrictions Special dietary restrictions

    Activities

    • Community-sponsored activities Community-sponsored activities
    • Concierge services Concierge services
    • Fitness programs Fitness programs
    • Planned day trips Planned day trips
    • Resident-run activities Resident-run activities
    • Scheduled daily activities Scheduled daily activities

    Description

    Central Island Healthcare in Plainview, NY is a premier assisted living community that offers an array of amenities and care services to meet the unique needs of its residents. With a focus on providing a comfortable and fulfilling living environment, this community ensures that each resident enjoys a high quality of life.

    The community features various amenities designed to enhance the well-being of its residents. A beauty salon is available onsite for those who want to maintain their personal grooming routines. Residents can enjoy their favorite shows and movies with cable or satellite TV in their private rooms. Community-operated transportation is provided, making it easy for residents to run errands or attend appointments. The computer center allows residents to stay connected with loved ones or engage in online activities. There is also a fully furnished dining room where delicious and nutritious meals are served in a restaurant-style setting. Outdoor spaces, such as gardens, provide opportunities for relaxation and fresh air.

    Housekeeping services ensure that residents have clean and tidy living spaces at all times. Each room has private bathrooms for convenience and privacy. For leisure activities, there is a gaming room, small library, and scheduled daily activities to keep residents mentally stimulated and socially engaged. Additionally, there is Wi-Fi/high-speed internet throughout the community, allowing residents to access information or entertainment easily.

    Care services at Central Island Healthcare are comprehensive and aim to support residents' individual needs. The community provides 24-hour call system and supervision to ensure the safety of all residents. Trained staff are available to assist with activities of daily living like bathing, dressing, and transfers when needed. Special attention is given to managing diabetes diets and preparing meals according to specific dietary restrictions. Medication management helps residents stay on track with their medications, while a mental wellness program promotes emotional well-being.

    Transportation arrangements are made both for non-medical purposes as well as for doctor's appointments, ensuring that residents have convenient access to important destinations outside of the community.

    Residents at Central Island Healthcare can enjoy a wide range of activities to enrich their daily lives. Concierge services are available to assist with any needs or preferences. Fitness programs promote physical health and well-being, while planned day trips allow residents to explore nearby attractions. Resident-run activities encourage socialization and community engagement.

    The community is also conveniently located near various amenities and services in the area. There are several cafes, parks, pharmacies, physicians, restaurants, transportation options, and theaters nearby, providing easy access to additional resources and entertainment options.

    Overall, Central Island Healthcare in Plainview, NY provides a warm and inviting environment where residents receive personalized care and support while enjoying a fulfilling lifestyle.

    Nearby Places of Interest

    This area of Plainview, New York offers a variety of amenities and services that cater to seniors looking to live in a convenient and comfortable location. With several pharmacies nearby, accessing medication and healthcare supplies is easily accessible. There are also multiple cafes and restaurants for dining out or grabbing a quick bite to eat. The abundance of parks provides opportunities for outdoor recreational activities and enjoying nature. In terms of healthcare, there are several physician offices in close proximity for medical needs. Transportation options include multiple LIRR stations for easy access to surrounding areas. Additionally, there are theaters and places of worship nearby for entertainment and spiritual fulfillment. Overall, this part of Plainview provides a well-rounded community with everything seniors may need for an enjoyable living experience.

    Pharmacies

    • CVS Pharmacy (0.4 miles)
    • CVS Pharmacy (1.2 miles)
    • Walgreens (1.4 miles)
    • King Kullen (2 miles)
    • Walgreens (2.2 miles)
    • CVS Pharmacy (2.3 miles)
    • CVS Pharmacy (2.7 miles)

    Cafes

    • Panera Bread (0.6 miles)
    • Starbucks (1.4 miles)
    • Mongo's Coffee (2.9 miles)
    • Starbucks (3.1 miles)
    • Starbucks (3.3 miles)
    • Starbucks (4.3 miles)
    • Starbucks (4.5 miles)

    Parks

    • Tad Lane Park (1.3 miles)
    • Bethpage State Park (2.5 miles)
    • Eisenhower Park (5.6 miles)
    • Mill Dam Park (8.4 miles)

    Physicians

    • Central Nassau Guidance (1.6 miles)
    • Caring Pediatric Associates (3.2 miles)
    • ENT and Allergy Associates -Melville (3.6 miles)
    • Plainview Medical Group PC (3.8 miles)
    • Di Giovanna Family Care Center (4.5 miles)
    • Maxine S. Postal Clinic (6.8 miles)
    • Dr Pillitieri (7.8 miles)

    Transportation

    • LIRR - Bethpage Station (2.1 miles)
    • LIRR - Hicksville Station (2.6 miles)
    • Lirr - Farmingdale Station (3.3 miles)
    • LIRR - Syosset Station (3.7 miles)
    • Atlantic Aviation (5 miles)
    • LIRR - Westbury Station (5.7 miles)
    • Lirr (6.6 miles)

    Restaurants

    • Gossip Bar & Restaurant (3 miles)
    • Zorn's of Bethpage (3.3 miles)
    • Chick-Fil-A (3.6 miles)
    • McDonald's (3.6 miles)
    • McDonald's (4.1 miles)
    • PDQ 351 (4.3 miles)
    • Houlihan's (4.4 miles)

    Theaters

    • AMC DINE-IN Levittown 1 (3.4 miles)
    • Regal Westbury Imax & RPX (4 miles)
    • Regal Ua Farmingdale (4.3 miles)
    • AMC Roosevelt Field 8 (7.4 miles)

    Hospitals

    • Nassau University Medical Center (5.1 miles)

    Places of Worship

    • New Hope Institutional Baptist Church (6.4 miles)
    • Community Church of East Williston (8.3 miles)

    Frequently Asked Questions

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