The Riverside in New York, NY
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150 Riverside Drive, New York, NY 10024
For more information about senior living options: (844) 490-3973
The Riverside Rehabilitation staff are excellent and very helpful in recovery. Kaitlin and Shreja are described as the best therapists the reviewer could have asked for. Johnny, a nursing aide, is called the finest the reviewer has ever met. Dominick helps residents regain mobility, enabling them to walk out the door with assistance. The facility is clean, nice, and maintains a warm, friendly environment. The 14th floor staff, including doctors, nurses, and the concierge, are fantastic and caring. The PT and OT teams led by Leah Creash are excellent and highly capable. Ari Steinberg, a Riverside concierge, is praised for being patient, kind, and well-mannered. The Riverside Nursery and its staff are very nice and caring.
The facility is to be avoided due to neglect that led to hospitalization. The facility needs to be closed down due to severe neglect and mistreatment. The place is a dump, with uncaring and incompetent staff. The food is served cold and tasteless. There is a mouse infestation; mice are a real problem. The building is dark, gloomy, and neglected. The staff prioritize financial rewards over patient recovery. The staff frequently ignore calls and fail to provide necessary assistance.The Riverside in New York, NY is best suited for families seeking a robust, short-term rehabilitation track in a city setting, where a strong team of therapists and nursing staff can drive meaningful recovery outcomes. The property often shines on the rehab floor: clinicians and aides who are attentive, a well-equipped gym, and a culture of encouragement that helps residents regain mobility and confidence. For families focused on getting a loved one back home quickly and safely after surgery or a fall, Riverside’s rehabilitative pace and the hands-on support from therapists, nurses, and conscientious CNAs can produce real gains that feel tangible in a relatively short stay.
That said, this community warrants consideration of alternatives for anyone planning long-term, 24/7 custodial care or who cannot tolerate wide swings in staffing and service quality. A broad swath of reviews laments understaffing, uneven responsiveness, and what feels like inconsistent leadership across floors. Several families report delays in assistance, sporadic communication, and concerns about medication administration or documentation. For a resident needing constant supervision, a predictable routine, and vigilant care around the clock, Riverside has repeatedly shown significant variation from floor to floor, which makes it harder to guarantee a reliable standard of care.
On the plus side, the pros are substantive enough to offset many concerns when the setting aligns with rehabilitation goals. The therapy teams, especially physical and occupational therapists, are repeatedly praised for their expertise, patience, and motivational approach. Visitors and former patients frequently credit specific staff members for dramatic progress, noting that dedicated floor teams and the concierge group help maintain momentum between therapy sessions and daily activities. The facility is described as clean and welcoming in many wings, with multiple floors offering bright, well-appointed spaces and opportunities for social engagement, including services and activities that help residents feel connected to life beyond the bed or chair.
However, those positives are tempered by the widely echoed negatives, and they cannot be dismissed. Reports of poor meals, cold or unappealing food, and inconsistent housekeeping on certain shifts undermine comfort and recovery, particularly for residents who are sensitive to dining and hygiene conditions. There are troubling accounts of neglect, delayed responses to calls for help, and, in some cases, alarming gaps in medical attention or documentation. Some reviewers allege that management or admissions staff discourage outside oversight or insurance considerations in ways that undermine trust. These experiences are not uniform, but the recurrence of such themes across many reviews makes risk assessment essential for families.
In weighing the balance, the Riverside’s rehabilitation strengths offer compelling value for those who can actively supervise their loved one’s stay and who place a premium on skilled therapy and responsive frontline care. The best-case scenario is a patient who progresses rapidly with PT/OT under skilled clinicians, benefits from engaged social work and concierge support, and moves home within a planned timeframe. The clearest warning signs are when long-term care needs predominate, or when a family cannot be present to monitor daily care, med administration, and cleanliness. In those cases, the risk of variable staffing and inconsistent administrative oversight becomes a meaningful factor.
Practical guidance for families moving forward is essential. Schedule tours not just of Riverside as a whole, but of specific floors or units, and speak with floor-level leadership about staffing patterns, nurse availability, and meal service consistency. Ask for recent discharge-to-home success stories and verify the presence of a dedicated rehabilitation director or unit manager who can be accessible when concerns arise. If long-term care is the goal, benchmark Riverside against facilities with a proven track record for stable staffing, transparent communications, and stringent quality controls. For rehabilitation, plan to engage early, set clear goals, and ensure a family member or trusted liaison can stay involved daily. In the right circumstances, Riverside delivers meaningful recovery and compassionate care; in others, it requires vigilant oversight and a readiness to consider alternatives that prioritize steady, dependable 24/7 support.
520 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style. Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces. Guasts at mealtime"Guests at mealtime" offer seniors the opportunity for social interaction, companionship, and a sense of community during meals, which can help combat feelings of loneliness and isolation commonly experienced in senior living environments. It can also enhance their overall dining experience and improve their mental and emotional well-being.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Security gateSecurity gates provide an added layer of protection and peace of mind for seniors living in a community. They help prevent unauthorized entry, deter potential intruders, and create a sense of security for residents. This extra security measure can make seniors feel safe and secure in their living environment.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
LaGuardia (6 miles away) Newark International (12 miles away) John F Kennedy International (15 miles away) Westchester Cty (24 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
American sign languageAmerican Sign Language is important for seniors as it provides a way for them to communicate effectively, even if they have hearing impairments or difficulties with speech. This can help them maintain social connections, access services, and participate in activities within their community. Learning ASL can also improve cognitive function and overall well-being for seniors.
CantoneseCantonese language and cultural services are important for seniors as they provide a sense of familiarity, comfort, and connection to their heritage, facilitating better communication with caregivers and creating a more inclusive and enriching experience in senior living communities. EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation. RussianRussian language and cultural programs are important for seniors in senior living communities because they help residents maintain their cultural identity, connect with others who share their background, and engage in activities that are meaningful to them. These programs can improve seniors' mental and emotional well-being, enhance their sense of belonging, and make their overall living experience more fulfilling. SpanishSpanish is an important language for seniors because it allows them to communicate effectively with caregivers, medical professionals, and others in their community who may speak Spanish as their primary language. It also provides opportunities for cultural enrichment and social connections. VietnameseVietnamese culture and language hold immense importance for seniors, as it fosters a sense of connection to their heritage and community. Access to Vietnamese services and resources can enhance their quality of life and provide a supportive environment where they feel understood and valued.The Riverside in New York, NY is a vibrant assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community boasts a beautician on-site and a beauty salon for convenient grooming needs. Residents can enjoy their favorite shows with cable or satellite TV in their fully furnished apartments.
Transportation within the community is made easy with community-operated transportation services and transportation arrangements for non-medical purposes. The computer center allows residents to stay connected and engaged online, while the small library provides a peaceful space for reading and relaxation.
Meals at The Riverside are a delightful experience, with restaurant-style dining available in the spacious dining room. Guests are welcome to join residents for meals, enhancing the social aspect of dining. Special dietary restrictions are accommodated to ensure everyone's individual needs are met.
For fitness enthusiasts, there is a fitness room where residents can engage in physical activities that promote health and wellness. Gaming enthusiasts can spend quality time in the gaming room while outdoor spaces provide opportunities for enjoying fresh air and beautiful gardens.
Housekeeping services keep apartments tidy, allowing residents more time to focus on activities they enjoy. Move-in coordination makes transitioning into The Riverside seamless and stress-free.
Care services provided include 24-hour call system and supervision, assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications accurately and timely. A mental wellness program promotes emotional well-being among residents.
Residents can take part in various activities offered by The Riverside including concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Language diversity is embraced at The Riverside with staff members who speak Cantonese, English, Russian, Spanish, and Vietnamese.
The location of The Riverside also offers convenience with numerous cafes, parks, pharmacies, restaurants, transportation options nearby. Additionally,, there are places of worship nearby as well as theaters and hospitals, providing access to various amenities and services. The Riverside in New York, NY is a place where residents can thrive in a supportive and engaging community while enjoying the convenience of nearby amenities.
The Riverside is located at 150 Riverside Drive, New York, NY 10024 in New York County, New York
The Riverside on seniors.fyi includes 5 photos including images showing interior, healthcare, windows, television, decor, conference room, meeting room, office, and more.
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