Amsterdam Nursing Home (1992)

Pros

• The care provided at Amsterdam House was excellent, with attentive staff and effective therapy for residents recovering from strokes.
• The physical rehabilitation department of Amsterdam Nursing Home is well-managed, clean, and responsive to residents' needs.
• The staff at Amsterdam Nursing Home works diligently and goes above and beyond despite facing challenges due to staffing levels.
• Residents have had positive experiences with the food, describing it as generally good with some variety.
• The facility is well-maintained, elegant, and features a range of activities and amenities that enhance the residents’ experience.
• Residents appreciate the supportive environment where they receive help with daily activities, fostering a sense of comfort and community.

Cons

• There is a lack of communication and coordination within the facility.
• Staff levels are insufficient, leading to overworked employees who struggle to respond quickly to requests.
• Administration is unresponsive, with calls going unanswered.
• The food served to patients is often cold and disappointing.
• Patients have experienced numerous falls that have not been adequately addressed or investigated.
• The Adult Day Care Program offers limited activities and lacks properly trained staff for equipment use.

Review

Amsterdam Nursing Home has received a range of feedback from families regarding the care and facilities provided to their loved ones. Overall, many reviewers express satisfaction with the quality of care, particularly highlighting the attentiveness of staff across various departments. From physical therapy and occupational therapy to speech therapy and nursing aides, residents have generally found the professional support to be excellent. This positive sentiment extends to those who experienced rehabilitation services at Amsterdam House, where staff members are commended for their responsiveness and dedication.

One consistent aspect among multiple reviews is the cleanliness and maintenance of the facility. Families report that Amsterdam Nursing Home is well-kept, with clean rooms and common areas contributing to an overall sense of comfort during their relatives’ stays. Notably, one reviewer appreciated the beautiful ambiance of the facility that includes engaging features such as a grand piano in the lobby and live entertainment options. This aesthetic appeal combined with high standards of hygiene seems to enhance the experience for both residents and their families.

While many have praised the staff's commitment to ensuring comfort through attentive care, concerns about staffing levels emerged in some reports. A few family members expressed frustration over insufficient staffing that they felt led to delays in response times when calls were made from individual rooms or floors. One review explicitly mentioned a distressing scenario where phone calls went unanswered by administration personnel, suggesting a gap in communication between families and management that deserves attention.

Food service also elicited mixed reviews among patrons. While some reported satisfaction with meals provided—describing them as generally good—others noted inconsistencies in food temperature or quality. Complaints about cold meals highlight a potential area for improvement within dining services, which is critical not only for nutrition but also for resident satisfaction at mealtimes. Despite these drawbacks, several reviewers affirmed that food quality did not significantly detract from their overall positive experiences at Amsterdam Nursing Home.

Another key element that affected family perceptions was related to safety incidents involving falls among residents. One review pointed out that a relative had experienced numerous falls while under care; this raises concerns about monitoring protocols and whether adequate measures were taken for patient safety during rehabilitation. The emphasis placed on such incidents indicates a need for ongoing evaluation of resident supervision practices within care settings.

Despite these challenges, many families voiced confidence in the administration’s overall management style at Amsterdam Nursing Home. Some noted specific functions like social work could use improvements while praising other aspects of resident care as efficient and compassionate. For instance, participants in Adult Day Care programs highlighted engaging activities but expressed disappointment regarding limited stimulation through creative programming—calling for more diverse engagement opportunities tailored to older adults’ interests.

In summary, Amsterdam Nursing Home has garnered predominantly positive feedback regarding its rehabilitative services and staff attentiveness alongside acknowledgments about areas needing enhancement—such as communication lines between patients' families and administrators—and meal service details emphasizing proper delivery conditions. Ultimately, while there are constructive criticisms worth addressing, it appears most residents feel cared for within this environment marked by elegance and genuine concern from dedicated caregiving teams.

Pharmacies

• Rite Aid (0.5 miles)
• CVS Pharmacy (0.8 miles)
• CVS Pharmacy (1.3 miles)
• CVS Pharmacy (1.5 miles)
• CVS Pharmacy (1.8 miles)
• CVS Pharmacy (1.9 miles)
• Walgreens (1.9 miles)

Transportation

• MTA - 116th Street Subway Station (0.7 miles)
• MTA - 125th St Subway Station (0.9 miles)
• Harlem–125th Street (1.3 miles)
• MTA Subway - 125th St (1.4 miles)
• MTA Subway - 86th St (1.8 miles)
• MTA Subway - 72nd St (2.5 miles)
• MTA Subway - 168th St (2.9 miles)

Restaurants

• Harlem Kebab Grill (0.9 miles)
• The Loeb Boathouse (2.1 miles)
• Le Pain Quotidien (2.3 miles)
• Tavern on the Green (2.4 miles)
• The River Palm Terrace (2.6 miles)
• Sarabeth's (2.8 miles)
• La Grande Boucherie (3 miles)

Parks

• Marcus Garvey Park (1 miles)
• Riverside Park (1.4 miles)
• St Nicholas Park (1.4 miles)
• Strawberry Fields (2.1 miles)
• Randall's Island Park (2.2 miles)
• Hudson Greenery 59th Entrance (2.3 miles)
• Carl Schurz Park (2.3 miles)

Cafes

• Starbucks (1.3 miles)
• Kuppi Coffee Company (1.3 miles)
• Pier I Cafe (2.2 miles)
• Ralph’s Café (2.3 miles)
• Starbucks (3.7 miles)
• Matchaful (4.1 miles)

Physicians

• Cummings, Allegra Weill Cornell Medicine Obstetrics and Gynecology (1.6 miles)
• David H. Koch Center for Cancer Care at Memorial Sloan Kettering Cancer Center (2.7 miles)
• Morgan Stanley Children's Hospital (2.7 miles)
• Memorial Sloan Kettering Cancer Center (2.8 miles)

Hospitals

• Metropolitan Hospital Center (1.7 miles)
• Manhattan Psychiatric Center (2.1 miles)
• Milstein Hospital Building (2.8 miles)
• Russ Berrie Medical Science Pavilion (2.8 miles)

Theaters

• AMC Loews Lincoln Square 13 (2.3 miles)
• AMC 34th Street 14 (4 miles)
• AMC Kips Bay 15 (4.3 miles)

Places of Worship

• St. Patrick's Cathedral (3.3 miles)