Schuyler Hospital & Long Term Care Unit in Montour Falls, NY
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220 Steuben Street, Montour Falls, NY 14865
For more information about senior living options: (844) 490-3973
The staff at Schuyler Hospital genuinely care about patients. Dr. Yee listened to patients, heard their concerns, and truly cared about their situations. Dr. Fitch has been helpful and advocates for patients with their insurance. Dr. Ben Saks is outstanding in his medical care. The Swing Bed staff delivered wonderful, compassionate, and personal care, and the food was good. The MRI staff were professional, polite, and prepared patients for their exams. The new Primary Care center is beautiful and well organized. The Lab and Radiology staff are exceptional.
The ED is described as a complete nightmare, with hours-long waits for a provider and staff who seem bothered when patients need basic comfort. The hospital is viewed as profit-driven, with uninterested nurses and frequent miscommunications that lead to disputed bills. ER staff are repeatedly called rude and unprofessional, lacking proper bedside manners. Care coordination is poor: prescriptions can be sent to the wrong pharmacy, insurance processing is slow or incomplete, and test results are hard to obtain. The facility is seen as no longer a true hospital, more of a testing facility that transfers serious cases elsewhere. Prices are considered excessively high, with lab costs reported as many times higher than other systems. Patients feel dismissed or minimized in pain, with some clinicians described as unprofessional or unsympathetic. The walk-in clinic is criticized for long waits and disorganized paperwork.Schuyler Hospital & Long Term Care Unit is best suited for families seeking a locally rooted facility where some clinicians deliver attentive, patient-centered care and where the hospital campus offers nearby access to labs, imaging, and a modest long-term care option. It works for seniors who value familiarity, convenient parking, and a campus that can handle routine primary care, some chronic needs, and short-term rehabilitative or skilled nursing stays without forcing a move to a far-away system. Those who want a consistent, high-acuity emergency department experience should recognize this community's mixed track record and weigh it against local alternatives.
A core strength here is the presence of clinicians who advocate for patients and communicate with insurers, especially in the primary care and behavioral health spheres. Individual physicians and some nurse- and tech-staff interactions earn praise for listening, coordinating medications, and guiding families through difficult steps. Lab and radiology teams routinely earn positive mentions for competence and courtesy, and the facility has been upgraded in recent years, with signs of a more organized primary care center and a cleaner, more streamlined environment in places. When the care teams click, patients feel seen, supported, and prepared for the next steps in treatment.
However, the downsides are hard to ignore and color the overall value proposition. The emergency department can feel chaotic and slow, with long waits at times and reports of hurried or disengaged bedside manners from some staff. Interactions around billing, test results, and insurance can slip into miscommunication or delays, leaving families frustrated and financially unsettled. Several reviews point to rude or dismissive behavior from certain nurses or reception staff, inconsistent levels of responsiveness, and in some cases a sense that health care is financially prioritized over patient comfort and clarity. These patterns undercut otherwise solid clinical potential.
The friction between strong individual performances and inconsistent departmental experiences creates a clear pattern: outcomes tend to track with the particular clinician, unit, or moment. When a patient encounters a thoughtful physician, a competent lab tech, or a nursing team that communicates clearly, the care feels competent and compassionate. When the encounter is with a stressed provider or a disorganized process, the same patient can depart feeling undervalued and unsettled. The facility's ability to perform certain tests in-house is a plus, but the broader sense of reliable, uniform patient experience across all touchpoints remains uneven.
Pros offset main cons only partially, and that matters for families weighing risk and value. For episodic care, quick ER visits or straightforward outpatient encounters can be satisfactory, and the facility's proximity and local network are meaningful advantages for routine needs and short-term rehab. Yet the repeated themes of inconsistent bedside manner, billing hiccups, and occasional miscommunication leave questions about what a care pathway will feel like during a true health crisis. Pros like accessible imaging, competent lab work, and dedicated clinicians can soften the impact of flaws, but they do not fully compensate for a system that may feel reactive rather than consistently proactive.
Families considering alternatives should note that for serious emergencies or complex, high-acuity care, this campus often relies on transfers to Cayuga Medical, Arnot, or Sayre facilities. Several reviewers caution that for significant conditions, the most reliable path may be to start at a larger center with broader in-house capabilities. If continuity of top-tier emergency care, consistently respectful bedside manners across all departments, and transparent, seamless billing are nonnegotiable, exploring nearby competitors may be prudent. Schuyler Hospital can be a practical, local choice for controlled, predictable needs; for anything urgent, advanced, or highly complex, an alternative with broader in-house capacity may offer greater peace of mind.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Elmira Corning Regional (13 miles away) Tompkins Cty (23 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Schuyler Hospital & Long Term Care Unit in Montour Falls, NY offers a comprehensive range of amenities and care services to meet the needs of its residents. The community features a beauty salon for residents to maintain their personal grooming needs, as well as cable or satellite TV for entertainment. Community operated transportation is available for residents to easily access nearby amenities and appointments. A computer center is provided for residents who wish to stay connected digitally.
Residents can enjoy their meals in a dining room with restaurant-style dining or choose to prepare their own meals in the fully furnished kitchenette. Housekeeping services ensure that living spaces are kept clean and tidy. Outdoor spaces and gardens provide a serene environment for relaxation and fresh air.
The community offers various recreational options including a fitness room, gaming room, small library, and wellness center to promote an active lifestyle. Wi-Fi/high-speed internet is available throughout the community for residents' convenience.
Care services are also readily accessible at Schuyler Hospital & Long Term Care Unit. With 24-hour call systems and supervision, residents can feel safe knowing that help is always within reach. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by trained staff members. Medication management ensures that residents receive their prescribed medications on time. Specialized diets such as diabetes diets are catered to meet specific nutritional requirements.
Planned day trips and scheduled daily activities offer opportunities for socialization and engagement within the community. Resident-run activities allow individuals to actively participate in planning events. Concierge services are available to assist with any inquiries or requests.
The location of the community also provides convenient access to nearby amenities, including two cafes, seven parks, four pharmacies, seven physicians' offices, 20 restaurants, and one place of worship.
Overall, Schuyler Hospital & Long Term Care Unit provides a well-rounded assisted living community with various amenities and care services aimed at enhancing the quality of life for its residents.
Schuyler Hospital & Long Term Care Unit is located at 220 Steuben Street, Montour Falls, NY 14865 in Schuyler County, New York
Schuyler Hospital & Long Term Care Unit on seniors.fyi includes 4 photos including images showing landscaping, building, exterior, clouds, nature, modern architecture, entrance, architecture, and more.
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