Massena Rehabilitation & Nursing Center

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Massena Rehabilitation & Nursing Center

89 Grove Street, Massena, NY 13662

For more information about senior living options: (844) 490-3973

4 from 2 reviews
Skilled Nursing Facility

Overall Review of Massena Rehabilitation & Nursing Center

Pros

  • pro The St. Regis facility has a friendly atmosphere with very nice associates.
  • pro It is a clean facility with no unpleasant odors, setting it apart from other nursing homes.
  • pro The caregivers at St. Regis provide great care and attention to residents.
  • pro The Director of Social Services offers personalized attention to families, enhancing the overall experience.
  • pro The Physical Therapist is helpful and well-liked by the residents during therapy sessions.

Cons

  • pro The staff (CNA's) were not as attentive as they should have been and frequently appeared to be short-staffed.
  • pro The nursing home had a very institutional feel compared to other facilities.
  • pro The reception area was not welcoming, and the staff avoided eye contact to avoid assisting visitors.
  • pro The food selection was not ideal and lacked flexibility in variety.
  • pro The food service staff were not very friendly towards the residents during mealtime, making it a rushed and impersonal experience.

Review

The experience of finding the right nursing home for a loved one can be overwhelming, characterized by a whirlwind of emotions and numerous factors to consider. In the case of St. Regis, opinions vary significantly between families, illustrating the complexity inherent in such facilities. Overall, while some aspects are praised highly, others raise concerns that could impact the well-being of residents.

One family highlights their positive experience at St. Regis after having placed their mother there for two months. They commend the facility for its friendly atmosphere and clean environment, stating that it stands out compared to others they had visited. The absence of unpleasant odors typically associated with nursing homes was particularly notable to them. This cleanliness not only contributes to an enjoyable ambiance but also signifies a respectful approach towards residents’ dignity. Additionally, the staff members were described as friendly and accommodating, which is crucial in creating a comfortable setting for both residents and their visiting families.

In contrast, another family's experience starkly diverges from this positive narrative. They found that despite receiving personalized attention from the Director of Social Services—who played a vital role in navigating challenges—the overall care provided by Certified Nursing Assistants (CNAs) was lacking. Reports surfaced of frequent short-staffing issues that affected the quality of care available to residents. This inconsistency suggests that while some employees might be dedicated and passionate about providing excellent service, systemic problems within staffing levels could compromise resident care on many occasions.

The atmosphere at St. Regis also drew mixed reactions from different reviewers. One family expressed discomfort with what they described as an institutional feel throughout the facility, noting that it contrasted sharply with more homely environments found at other nursing homes. The reception area left much to be desired; instead of being inviting and warm, it felt unwelcoming and devoid of engagement from staff members who appeared reluctant to assist visitors or acknowledge their presence—behavior that could leave families feeling marginalized during already stressful visits.

On a more positive note, certain staff members did shine in their roles; specifically highlighted was the Physical Therapist, whose helpfulness made a significant difference for one resident undergoing therapy. Such individual success stories provide glimpses into how dedicated personnel can enhance patients' experiences even amidst broader operational challenges faced by the facility as a whole.

However, dining experiences raised additional concerns regarding inadequate food selections and unfriendliness among meal service staff toward residents—a critical aspect of life in any long-term care situation where nutrition is key to health and well-being. Instances where family members felt compelled to step in during meal times illustrate feelings of dissatisfaction with how hurriedly meals were served without personalization or proper attention given to each resident's needs.

Ultimately, reviewing St. Regis reveals its dual nature: while some appreciate its clean environment and amiable staff interactions contributing positively toward resident comfort and care quality, others highlight systemic issues related to staffing shortages and institutional characteristics that detract from personal connections often sought in such settings. When considering placements for loved ones in nursing homes like St. Regis or similar facilities elsewhere, potential residents’ families must weigh these contrasting experiences carefully against their expectations for care standards—ensuring they select options tailored not only around medical necessity but emotional fulfillment as well.

Features

Housing

  • 160 resident community capacity 160 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Massena Rehabilitation & Nursing Center in Massena, NY is a vibrant assisted living community that offers a variety of amenities and care services to its residents. With a focus on ensuring comfort and convenience, the community features a beauty salon for personal grooming needs, as well as cable or satellite TV in each room for entertainment. Residents can enjoy easy transportation with community-operated transportation services, whether it be for running errands or attending appointments.

For those who enjoy technology, there is a computer center available for use. The dining room provides restaurant-style dining experiences, while the kitchenette allows residents to prepare their own meals if desired. Housekeeping services keep living spaces tidy, and move-in coordination ensures a smooth transition into the community.

Massena Rehabilitation & Nursing Center also places importance on providing opportunities for leisure and recreation. Residents have access to a fitness room and gaming room to stay active and engaged. Those who appreciate nature can enjoy the outdoor garden space. For quiet moments of relaxation or reading, there is a small library available as well.

To cater to residents' communication needs, telephone services are provided along with Wi-Fi/high-speed internet access throughout the premises. Additionally, transportation arrangements can be made for non-medical purposes or scheduled doctor's appointments through the community.

Apart from these amenities, comprehensive care services are offered at all times to provide assistance with activities of daily living such as bathing, dressing, and transfers. The staff also takes care of medication management and special dietary restrictions including diabetes diets.

Residents of this assisted living community can engage in various activities according to their preferences. The concierge services ensure that their needs are met promptly and efficiently. Fitness programs help maintain overall health while planned day trips allow residents to explore new surroundings. Resident-run activities encourage socialization among peers, fostering a sense of community. Additionally, there are scheduled daily activities to keep individuals entertained and engaged.

Located conveniently in Massena, NY, this assisted living community is surrounded by amenities that enhance the quality of life for its residents. With cafes, restaurants, physicians, and theaters all nearby, residents have easy access to a range of services and entertainment options.

Nearby Places of Interest

Restaurants

  • McDonald's (0.3 miles)
  • Pizza Hut (0.5 miles)
  • Wendy's Diner (1.2 miles)
  • O'Neill's Pub (7.3 miles)
  • Water View Restaurant (7.3 miles)
  • Subway (7.3 miles)
  • Chef in a Bun (8.8 miles)

Cafes

  • Tim Hortons (0.3 miles)
  • Tim Hortons (8.8 miles)
  • Tim Hortons (9.5 miles)
  • Starbucks (9.6 miles)
  • Tim Hortons (9.7 miles)
  • 3 Bears Gluten Free Bakery & Cafe (18.3 miles)
  • Mary's Sunrise Cafe (23.7 miles)

Physicians

  • North Country Women's Health (1.4 miles)
  • St Lawrence Medical Clinic (7.1 miles)

Theaters

  • 56 Auto Drive-in Theater (3.3 miles)

Parks

  • Mille Roche Playground (6.3 miles)
  • Ives Park (18.4 miles)

Pharmacies

  • Pharmasave (7.2 miles)
  • Ingleside Pharmacy (7.2 miles)
  • Pharmasave (7.3 miles)
  • Medical Pharmacies (7.6 miles)
  • Shoppers Drug Mart (9.6 miles)
  • Pharmaprix (9.6 miles)
  • Murale (9.6 miles)

Places of Worship

  • St Andrews St Marks United Church (7.5 miles)
  • St Pius X Roman Catholic Chrch (7.5 miles)
  • St Matthews Lutheran Church (8.3 miles)
  • Bible Baptist Church (9.2 miles)
  • Trinity Church Ofc (9.9 miles)
  • Christian Fellowship Center (17.5 miles)
  • Potsdam Church of the Nazarene (18.2 miles)

Transportation

  • U-Haul Neighborhood Dealer (9.1 miles)
  • U-Haul Moving & Storage (24.6 miles)

Hospitals

  • Cornwall Community Hospital (9.5 miles)

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