Wells Nursing Home in Johnstown, NY
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Information last verified:
201 West Madison Avenue, Johnstown, NY 12095
For more information about senior living options: (844) 490-3973
The young man with the beard who runs activities is friendly and cares for residents. Renee Schwartz and her nursing staff are incredible. The wife was treated like a queen, with everything possible done for her comfort and care. The staff did everything possible for her benefit to meet her care needs. The nurses were really good and consistently answered questions, providing strong comfort care. The head nurse is very effective at taking care of problems and addressing issues.
The mother’s stay has been a nightmare. The family has had to advocate and argue with the staff daily. The care she is receiving is minimal at best. They have to call due to the lack of proper physical therapy and basic daily needs. After she requested to use the bathroom, no one came back to assist her. If families are not prepared to fight for what is right for their loved one, they should find a different facility. It is a shame that Wells House used to provide top care years ago. The staff is extremely rude. The staff is not very friendly.Wells House Nursing Home in Johnstown, NY, is best suited for families that will stay closely involved in care decisions and value a personable, high-touch approach from frontline staff. The community can feel welcoming for residents who benefit from daily interactions with an engaged activities director and for those who respond well to comfort-focused care delivered by nurses who remember their names and preferences. It tends to work well for an elderly individual who is transitioning from hospital care and needs steady companionship, light rehabilitation support, and a reassuring, visible staff presence rather than a highly regimented, big-system environment.
Those who should consider alternatives include families seeking consistently high-level daily assistance and robust physical therapy (PT) services. The record shows substantial variability in care quality, with some residents receiving attentive, responsive care and others encountering delays in basic needs and limited rehabilitation attention. Several reviews point to rude or unfriendly attitudes among some staff, and a pattern of families having to advocate repeatedly for adequate care. For residents who cannot tolerate or manage ongoing advocacy, a different facility with steadier staffing and clearer accountability may be the safer choice.
The strongest positives at Wells House are real and meaningful when experienced staff are present. An activities director described as friendly and sincere can noticeably lift the mood and engagement of residents. For some families, the care provided by Renee Schwartz and the nursing team stands out as genuinely exceptional, delivering comfort and diligent attention that makes a loved one feel valued. Comfort-focused care is repeatedly cited as a strong point, and several nurses are praised for being available to answer questions and address concerns. In circumstances where a head nurse takes ownership of problems, this can convert a difficult day into a manageable one, providing a credible workaround to systemic gaps.
Yet these strengths do not erase the most serious red flags. The rehab experience has been flagged as problematic in at least one case, with allegations of minimal care and the need for constant advocacy to obtain basic services or PT. Delays in assistance after requests, such as needing help to use a bathroom, appear not as isolated incidents but as a recurring theme in some families’ experiences. The inconsistency of service, coupled with reports of outright rude behavior and limited friendliness from portions of the staff, creates a risk profile that cannot be ignored when evaluating long-term residence or a post-acute rehab pathway.
For families navigating a choice, a practical plan is essential. During a tour or trial period, verify PT availability, including minutes per day and the calendar of sessions, and confirm that assistive care will be timely for activities of daily living. Ask for a designated point of contact, a consistent nurse or a nurse manager, who can escalate issues and coordinate care with the head nurse if concerns arise. Request a detailed daily care plan, equipment needs, and a clear escalation path for call-bell responses. If possible, observe interactions during peak hours to assess responsiveness and tone, and insist on a candid care conference to align expectations with administration.
In the end, Wells House offers tangible warmth and personal attention in a way that can be profoundly comforting when staff are aligned and responsive. The facility is not a one-size-fits-all solution; it rewards families who can stay vigilant, document concerns, and advocate effectively for needed services. For residents who prize a compassionate touch from certain staff and who can tolerate variability in daily care and rehab access, Wells House can be a fit. For those requiring consistently seamless care, uniform staff courtesy, and dependable PT, exploring alternatives may yield a more predictable experience. The decision should hinge on the family’s capacity to monitor, push for quality, and balance warmth with the practical demands of ongoing care.
100 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Wells Nursing Home in Johnstown, NY is a well-equipped and comfortable assisted living community that offers a wide range of amenities and services to cater to the needs of its residents. The community boasts a beauty salon where residents can groom themselves, while also providing access to cable or satellite TV for their entertainment. Transportation services are readily available through community-operated vehicles, ensuring that residents have easy access to nearby destinations such as parks, pharmacies, doctors' offices, restaurants, and places of worship.
For those who enjoy spending time on the computer or surfing the internet, Wells Nursing Home provides a dedicated computer center with Wi-Fi/high-speed internet access. The dining room serves delicious meals in a restaurant-style setting, accommodating special dietary restrictions and offering assistance with meal preparation and service. Additionally, there is a small library where residents can indulge in their love for reading.
To promote physical well-being, the community offers a fitness room equipped with exercise equipment and organizes fitness programs to help residents stay active. A gaming room allows for recreational activities and social interaction amongst residents. Outdoor space provides an opportunity to enjoy nature and relax in the fresh air. Housekeeping services ensure that living areas are kept clean and tidy at all times.
The care services provided at Wells Nursing Home are comprehensive, including 24-hour call systems for emergencies and round-the-clock supervision to ensure resident safety. Staff members assist with activities of daily living such as bathing, dressing, and transfers. Medication management is carefully overseen to guarantee proper administration. A mental wellness program is in place to address emotional well-being.
Residents can easily arrange transportation for non-medical purposes as well as rides to doctors' appointments when necessary. Move-in coordination is provided to guide new residents seamlessly into their new home.
Wells Nursing Home prioritizes the comfort and convenience of its residents by offering fully furnished accommodations with private bathrooms, ensuring privacy and personal space. A wellness center is available on-site where residents can access various health-related resources.
With its array of amenities, services, and nearby facilities, Wells Nursing Home provides a supportive environment where residents can thrive and enjoy their golden years in Johnstown, NY. Whether engaging in planned activities or participating in resident-run initiatives, individuals have the freedom to socialize and pursue their interests while receiving the necessary care and assistance.
Wells Nursing Home is located at 201 West Madison Avenue, Johnstown, NY 12095 in Montgomery County, New York
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