Wells Nursing Home
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201 West Madison Avenue, Johnstown, NY 12095
For more information about senior living options: (844) 490-3973
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The staff member who runs activities is friendly and clearly cares for residents. Renee Schwartz and the nursing staff were incredible and provided wonderful care. The wife was treated like a queen, with staff doing everything possible to ensure her comfort and care. The nurses were really good and consistently answered questions, with comfort care that is great. The head nurse is very good at addressing problems for residents.
The mother's care is minimal at best. The family has had to advocate and argue with the staff daily. The stay for the mother has been a nightmare. PT and basic daily needs are not being properly met. After the mother requested to use the bathroom, no one came back to assist her. The staff is extremely rude. Wells House has declined from the top-care reputation it once had.Wells House nursing home comes through in whispers and warnings alike, painting a picture of a facility where moments of genuine warmth sit beside troubling gaps in care. On one end of the spectrum, there are stories of kindness and personal connection that linger with families long after a loved one leaves the facility. One family member recalls a young man who runs activities, noting that "the young man with the beard that runs activities is so friendly. And I can truly tell that he cares for my mom." That small, everyday gesture - someone taking the time to engage and show care - feels like a bright thread in the fabric of Wells House for that family, a reminder that there are staff members who bring energy, cheer, and attentiveness to the residents' days.
Another family shares a markedly different experience, singling out an entire care team for praise. They describe how their wife was admitted to Wells House and received "care beyond expectations," being "treated like a queen." They credit the team, especially Renee Schwartz and her nursing staff, with making a difficult transition as smooth as possible, calling the facility "a great place" and the caregivers "absolutely wonderful" and "incredible." In those lines, the warmth, professionalism, and dedication of a particular group of nurses stand out as a beacon of what Wells House can be when well-staffed and well-led.
Yet the narrative is not one-sided. A separate account details a mother's rehabilitation stay after a broken hip that derailed into what the family describes as a nightmare. In this view, the family found themselves arguing with staff on a daily basis to secure even basic care. While there was initial pleasantness from administration and the social worker, the actual care provided to the mother was described as "minimal at best." The family notes a troubling lack of proper physical therapy and failures to meet basic daily needs. After their mother asked for help with the bathroom, no one returned to assist her, and they point to many other situations that demanded persistent advocacy. The message is blunt: unless you are prepared to fight for what is right for your loved one, consider seeking care elsewhere, because Wells House "used to provide top care years ago."
In the middle ground of this conversation stands a voice of civic concern, a person describing themselves as a "concerned citizen advocating for all elderly people." This perspective underscores the expectation that facilities like Wells House should be reliable, transparent, and consistent in delivering essential care, with accountability when standards slip. It is a reminder that the well-being of residents extends beyond individual relationships with particular staff members and hinges on the overall culture and communication within the home.
There is also nuance in the early experiences of care. Another reviewer notes that, "at first not happy with some of the aids, the nurses were really good and always to answer any question." This account highlights that, while there can be initial misgivings, nurses may still be responsive and capable, providing comfort care that is described as "great." The reviewer suggests a practical path for families facing concerns: go to the head nurse if problems arise, because she is described as "very good about taking care of the problem." The sentiment here is that leadership and clear channels for raising concerns can make a meaningful difference in how issues are resolved.
Against these more balanced or constructive notes stand stark criticisms. A few lines cut straight to the sentiment that "staff is extremely rude," and another terse observation simply states "Not very friendly." These quick, negative snapshots remind readers that experiences at Wells House are not uniformly positive and that the demeanor of staff can significantly impact a resident's daily life and a family's sense of security.
Taken together, the collection of experiences paints Wells House as a facility capable of delivering heartfelt, attentive care in some circumstances, while also revealing serious gaps in others. The stories about compassionate staff, meaningful caregiver relationships, and responsive leadership offer a counterpoint to those that describe neglect or indifference. The recurring references to a head nurse as a reliable touchpoint suggest that, when concerns are raised and directed to the right person, positive outcomes are more possible. This pattern points to a larger truth: consistent quality of care at Wells House likely hinges on staffing stability, effective management, and open lines of communication between families and the caregiving team.
For families considering Wells House, these accounts underscore the importance of asking direct questions, meeting with the head nurse or administrator, and observing daily routines - PT availability, timely assistance with basic needs, and the attentiveness of aides. They also highlight the value of advocacy - both from engaged family members and from a facility culture that welcomes feedback and acts on it. In the end, Wells House appears to be a place where care can be extraordinary in some moments and lacking in others, dependent on the day, the staff on duty, and the strength of the relationships built between residents, their families, and the caregiving team.
100 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Wells Nursing Home in Johnstown, NY is a well-equipped and comfortable assisted living community that offers a wide range of amenities and services to cater to the needs of its residents. The community boasts a beauty salon where residents can groom themselves, while also providing access to cable or satellite TV for their entertainment. Transportation services are readily available through community-operated vehicles, ensuring that residents have easy access to nearby destinations such as parks, pharmacies, doctors' offices, restaurants, and places of worship.
For those who enjoy spending time on the computer or surfing the internet, Wells Nursing Home provides a dedicated computer center with Wi-Fi/high-speed internet access. The dining room serves delicious meals in a restaurant-style setting, accommodating special dietary restrictions and offering assistance with meal preparation and service. Additionally, there is a small library where residents can indulge in their love for reading.
To promote physical well-being, the community offers a fitness room equipped with exercise equipment and organizes fitness programs to help residents stay active. A gaming room allows for recreational activities and social interaction amongst residents. Outdoor space provides an opportunity to enjoy nature and relax in the fresh air. Housekeeping services ensure that living areas are kept clean and tidy at all times.
The care services provided at Wells Nursing Home are comprehensive, including 24-hour call systems for emergencies and round-the-clock supervision to ensure resident safety. Staff members assist with activities of daily living such as bathing, dressing, and transfers. Medication management is carefully overseen to guarantee proper administration. A mental wellness program is in place to address emotional well-being.
Residents can easily arrange transportation for non-medical purposes as well as rides to doctors' appointments when necessary. Move-in coordination is provided to guide new residents seamlessly into their new home.
Wells Nursing Home prioritizes the comfort and convenience of its residents by offering fully furnished accommodations with private bathrooms, ensuring privacy and personal space. A wellness center is available on-site where residents can access various health-related resources.
With its array of amenities, services, and nearby facilities, Wells Nursing Home provides a supportive environment where residents can thrive and enjoy their golden years in Johnstown, NY. Whether engaging in planned activities or participating in resident-run initiatives, individuals have the freedom to socialize and pursue their interests while receiving the necessary care and assistance.
Wells Nursing Home is located at 201 West Madison Avenue, Johnstown, NY 12095 in Montgomery County, New York
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