Elderwood At Grand Island

Pros

• The staff at Elderwood at Grand Island were very friendly and took good care of the residents.
• The facility was noted for being very clean, with a pleasant atmosphere free from hospital odors.
• Meals were well-organized, with staff readily available to address any dietary needs or concerns.
• Residents experienced continual improvement during their rehabilitation, thanks to effective occupational and physical therapy.
• The building was easy to navigate, making it convenient for visitors and residents alike.
• The landscaping and outdoor environment created a welcoming and pleasant ambiance.
• Staff members were helpful in securing insurance approval for residents' needs.
• The food served was reported to be very good by the residents.

Cons

• It was very difficult to reach a social worker.
• It was hard to get him discharged due to incomplete paperwork.
• One reviewer noted that their father fell while in the facility, which was deemed unacceptable.
• The reviewers mentioned that there were no activities available for patients.
• Administrators and nurses were difficult to contact when issues arose.
• There were complaints about extended stays without proper communication regarding discharge dates.
• One review expressed that if Medicare did not cover the costs, the facility was not worth the price charged to residents.

Review

Elderwood at Grand Island has garnered mixed reviews based on various experiences shared by families of residents who have undergone rehabilitation at the facility. Some individuals have praised the center for its cleanliness, friendly staff, and quality care, while others expressed serious concerns regarding communication, administrative efficiency, and safety.

Several reviewers were particularly impressed with the overall environment of Elderwood at Grand Island. Describing it as cleaner than other rehab facilities they had encountered, one review highlighted that there was “no hospital kind of smell,” which added to its inviting atmosphere. This sentiment was echoed in other accounts where visitors noted the aesthetic appeal and organization of the facility. It was likened to walking into a hotel rather than a traditional rehabilitation center. The landscaping outside featured a well-kept courtyard with details like a bird feeder, which seemed to create an appealing outdoor space for both residents and visitors to enjoy.

The friendliness and professionalism of the staff received consistent commendations throughout most reviews. Many families felt that the personnel were not only helpful but genuinely concerned about their loved ones' well-being. One reviewer reflected on how staff members consistently checked on patients during meal times to ensure they were eating adequately and enjoying their food. Additionally, therapy sessions involving occupational and physical therapy were described as being conducted efficiently, with regular communication between family members and therapists regarding progress or issues that might arise during treatment.

However, amidst these commendations lies a stark contrast in experiences regarding care coordination and administrative practices. While some families acknowledged that aides provided crucial support for their loved ones' recovery—especially in instances where assistance was needed—the same families raised pressing concerns about accessibility to social workers or nurses. One reviewer articulated frustration over difficulty contacting nursing staff when urgent health-related matters arose concerning their father’s care. This lack of availability was particularly troubling given critical situations like falls within the facility which led to confusion over discharge timelines due to misplaced paperwork.

Concerns about medication management also surfaced in several reviews, with some indicating that responsibility lay solely with nursing staff who appeared difficult to reach when it mattered most. The challenges identified by families point towards potential gaps in communication channels within Elderwood’s administration relative to patient safety protocols—a major consideration for any healthcare facility tasked with rehabilitating vulnerable populations.

Despite these criticisms surrounding administrative difficulties, it is noteworthy that family members reported positive feedback from residents concerning food quality—a critical aspect of inpatient care often overlooked but significantly impacts overall satisfaction levels among residents themselves. In summary, while Elderwood at Grand Island presents itself as an aesthetically pleasing and caring environment focused on rehabilitation through engaging therapies and friendly interactions among staff members, serious deficiencies remain evident in communications and organizational operations that merit attention from administrators looking to improve resident experiences further.

In conclusion, Elderwood at Grand Island reveals itself as a complex tapestry woven together by diverse narratives reflecting varying degrees of satisfaction among its clientele—blending elements of warmth found in attentive caregiving alongside more significant operational challenges calling for improved oversight mechanisms aimed at ensuring seamless patient care throughout each resident's stay.

Pharmacies

• Top's Markets (1.6 miles)
• Rite Aid (3.4 miles)
• Walgreens (3.6 miles)
• Wegmans (3.9 miles)
• Rite Aid (4.9 miles)
• Top's Markets (5 miles)
• Walgreens (5.2 miles)

Cafes

• Tim Hortons (2.7 miles)
• Panera Bread (3.8 miles)
• Wegmans Market Cafe (3.8 miles)
• Tim Hortons (4.5 miles)
• Starbucks (5.2 miles)
• Starbucks (5.8 miles)
• Hard Rock Cafe (5.9 miles)

Restaurants

• Burger King (3.3 miles)
• Duff's Famous Wings (3.5 miles)
• McDonald's (3.6 miles)
• De Dee's Dairy (3.7 miles)
• Lumberjack's Patio Grill (4.5 miles)
• Seneca Niagara Casino (5.1 miles)
• Anchor Bar (5.1 miles)

Parks

• Hyde Park (4.3 miles)
• Marios Park (4.3 miles)
• Devil's Hole State Park (4.3 miles)
• Beaver Island State Park (4.9 miles)
• North Tonawanda Gateway Park (5.4 miles)
• Niagara Falls State Park (5.4 miles)
• Queen Victoria Park (5.7 miles)

Physicians

• Excelsior Orthopaedics (4.5 miles)
• Kenmore Family Medicine (6.7 miles)
• Northtowns Medical Group PC (7.4 miles)
• Doctor Luke Bristow O (7.6 miles)
• Jackiewicz, Grazyna MD (7.8 miles)
• Primary Care Of WNY Primary Care Of Western New York Kenmore (7.8 miles)
• Fichte Endl & Elmer Eyecare (8.1 miles)

Hospitals

• Degraff Memorial Hospital (6 miles)
• Niagara Health System, Greater Niagara General Hospital Site (6.7 miles)

Transportation

• Niagara Falls Transit Terminal (6.3 miles)
• VIA Rail - Niagara Falls Station (6.4 miles)