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2.9 from 116 reviews
5 stars
43
4 stars
10
3 stars
7
2 stars
5
1 stars
51
Overall Review of Nathan Littauer Hospital Nursing Home
common
Staff caring moments, plus sharp complaints
Residents and families describe both compassionate help and episodes of poor bedside care.
Many reviewers praise the staff for being friendly, kind, attentive, and reassuring during stressful situations. Several also call out rude or unprofessional behavior, with complaints about how concerns were handled and whether help was prompt. Across reviews, the experience depends heavily on who is on shift and how the situation is managed.
caveat
Wait times and delays show up
Long waits and delays are a recurring frustration in reviews.
Some reviewers report being kept waiting for long stretches in the emergency or intake process, sometimes described as leaving them without updates. Others mention that care felt fast and efficient, creating a wide spread in day-to-day experiences. When the wait is part of the complaint, reviewers often tie it to staffing or triage issues.
caveat
Care decisions and follow-through differ
Reviews point to inconsistent treatment decisions and follow-through.
Some accounts praise clinicians for explaining what was happening and acting quickly, including mention of smooth surgical experiences and supportive therapy. Other reviews describe situations where symptoms were dismissed, medication or treatment was not handled as expected, or discharge information did not match what reviewers believed was going on. In the negative stories, families frequently emphasize the gap between what they saw and what they said was done.
caveat
Billing and insurance complaints recur
Billing and insurance handling is a common source of negative reviews.
Several reviewers describe confusion or disputes around charges, including disagreements about whether insurance would cover a requested service. Others mention problems like double billing and difficulty getting answers after reaching out. A smaller number of reviews suggest billing issues were resolved quickly with follow-up, but the complaints are frequent enough to stand out.
How we summarize
We summarize when many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
84 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Physicians
Nathan Littauer Hospital & Nursing Home (0 miles)
Cardiology Associates Of Schenectady (0 miles)
Sleep Disorders Laboratory (0.1 miles)
Dr Nguyen's Office (0.2 miles)
Mountain Medical (0.2 miles)
Gloversville Primary Care Center Of Nathan Littauer Hospital (0.9 miles)
Adirondack Eye Care (0.9 miles)
Hospitals
Nathan Littauer Sleep Dsrdrs (0.1 miles)
Nathan Littauer Hospital-Er (0.1 miles)
St Mary's Hospital (0.2 miles)
St Marys Hospital Physical Therapy (9.8 miles)
St Mary's Healthcare Amsterdam (10.5 miles)
St. Mary's Memorial Pediatric Health Center (10.5 miles)
Nathan Littauer Hospital Nursing Home on seniors.fyi includes 12 photos including images showing building, healthcare, interior, entrance, architecture, urban, exercise equipment, workout space, and more.
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