Nathan Littauer Hospital Nursing Home
Save99 East State Street, Gloversville, NY 12078
For more information about senior living options: (844) 490-3973
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The collection of reviews about Nathan Littauer Hospital and its related services paints a picture of a health system that elicits strong, often contradictory feelings from patients. On the one hand, there are loudly positive, grateful accounts: patients praising specific staff members for kindness, competence, and clear communication; on the other, a steady drumbeat of complaints about billing disputes, long wait times, and perceived lapses in care and professionalism. Taken together, the impressions span the breadth of inpatient, emergency, and outpatient experiences, leaving a complex, mixed reputation in the minds of those who use the facility.
A prominent thread concerns billing and insurance. One reviewer describes a situation where an overdue shot was requested and a $50 charge was demanded even though their insurance coverage clearly included it. The patient spoke with the insurance company, who confirmed full coverage, and yet the hospital persisted with the $50 charge. Calls back and forth yielded the same "runaround," with the hospital promising to get back to the patient and then failing to follow through. The reviewer ultimately sought resolution by turning to Walgreens, which confirmed coverage through the insurance. The experience left them feeling that this was not an isolated incident but potentially a pattern that targets unsuspecting patients and adds avoidable financial stress to the care experience. This sentiment is echoed by other patients who noted similar confusion or frustration with the hospital's billing practices, pointing to a need for better clarity and quicker resolution in the billing process.
Amid the dissatisfaction, there are many instances of genuine appreciation for individual staff members and the care they provided. One reviewer singles out Lane in patient access for his effectiveness in coordinating a CT scan, describing him as polite and apologetic - an example of the positive, proactive bedside assistance that can make a stressful hospital process smoother. The hospital's surgery center also receives praise for its staff: reviewers call the team there wonderful, extremely attentive, transparent, and professional, and they describe the facility as clean and convenient. In the same vein, a patient who had a positive experience during a surgical procedure extends heartfelt thanks to the nursing staff and highlights the expertise of the anesthesiologist Dr. Little, who reportedly helped relax the patient with calm, even jazz, and to Dr. Russell Cecil. A therapist named Barbara is described as a "truly remarkable woman," with the entire team repeatedly cited for their dedication during recovery.
Not all experiences were favorable. Several reviews express serious concerns about emergency department (ER) care. One reader recounts a troubling incident involving a 76-year-old relative who was interrogated extensively by staff about their whereabouts and intentions, with the reviewer feeling that the questioning was uncalled for and conducted in a manner that seemed unprofessional and overly aggressive. There are also accounts of long waits: a patient recounts waiting over three hours in triage, only to see others admitted ahead of them despite a minor issue, which fuels a perception of unfair prioritization and inefficiency. Another reviewer describes a room that felt dirty, with leftover EKG stickers on the sheets, underscoring concerns about cleanliness and attention to basic patient comfort in the ER. These experiences collectively contribute to a sense that the ER can be chaotic and impersonal, with patients feeling neglected or undervalued in their most vulnerable moments.
Other criticisms touch on broader systemic and interpersonal issues. A reviewer laments that the "cardiology practice at NLH is sadly the worst at keeping appointments," noting repeated rescheduling and a sense that this, while the office staff are pleasant, is still unacceptable for patients who require timely care. Another, more extreme, chorus of negative sentiment questions the hospital's overall mission and competency, with phrases describing Nathan Littauer as "worthless" and suggesting that management is as effective as a pet rock. Some reviewers recount experiences that border on allegations of malpractice or systemic failure - such as fear about interventions in a child's care or the suggestion of CPS involvement - which amplify concerns about trust, safety, and the hospital's handling of sensitive situations.
Despite the harsh criticisms, there is a consistent undercurrent of appreciation for the hospital's proximity and for moments of excellent care within the system. Several reviewers express that they would return for future emergency needs because of the convenient location and because certain staff members delivered compassionate, professional care during specific visits. The overall tone suggests that for many, the hospital remains a first resort for urgent care, but with caveats that the experience can swing dramatically from exemplary to deeply frustrating depending on who is involved and what department is engaged.
In sum, the experiences described across these reviews illustrate a health institution with real strengths in patient-centered care when it works smoothly - policy-adherent billing assistance, competent and compassionate clinicians, and responsive support staff - but with notable and recurring criticisms about billing transparency, ER wait times and triage practices, communication gaps between departments, and perceived lapses in professionalism. The sentiment is mixed: for some patients the care delivered is life-changingly positive, while for others, unresolved billing issues, perceived negligence, or poor experiences in the ER color their overall view and influence their willingness to seek care there in the future. The overarching message from these accounts is clear: while Nathan Littauer Hospital has the capacity to provide outstanding, compassionate care, there is substantial room for improvement in administrative consistency, ER operations, and interdepartmental communication to ensure patients feel supported, respected, and accurately charged.
The Nathan Littauer Hospital Nursing Home in Gloversville, NY is a well-appointed assisted living community that provides a comfortable and convenient lifestyle for its residents. This community offers a range of amenities to enhance the quality of life for its residents, including a beauty salon where they can pamper themselves, access to cable or satellite TV for entertainment, community-operated transportation for ease of mobility, and a computer center for staying connected.
The dining experience at this community is restaurant-style, with delicious meals prepared and served to meet special dietary restrictions such as diabetes diets. Additionally, housekeeping services ensure that residents can enjoy a clean and tidy living environment. To promote physical fitness and overall wellness, there is a fitness room available as well as outdoor space and a wellness center.
Residents also have plenty of opportunities for leisure activities with amenities like a gaming room, small library, and scheduled daily activities organized by the community. Concierge services are provided to cater to individual preferences and needs. Planned day trips and resident-run activities further encourage engagement within the community.
The location of this assisted living community offers easy access to nearby amenities such as two cafes, two parks, eight pharmacies, 14 physicians' offices, 22 restaurants, two transportation options, six places of worship, and three nearby hospitals. This ensures that residents have convenient access to healthcare providers, recreational spaces, shopping areas, dining options, religious services, and transportation facilities.
With 24-hour call systems and supervision available along with assistance in activities of daily living such as bathing and dressing, residents can feel secure knowing that their needs are met by attentive staff members. Medication management services are also provided to ensure proper administration.
Overall, the Nathan Littauer Hospital Nursing Home is an assisted living community that offers both comfort and convenience through its extensive list of amenities and care services. Residents can enjoy an active lifestyle while receiving the support they need in a warm and inviting environment.
Nathan Littauer Hospital Nursing Home is located at 99 East State Street, Gloversville, NY 12078 in Fulton County, New York
Nathan Littauer Hospital Nursing Home on seniors.fyi includes 12 photos including images showing building, healthcare, interior, entrance, urban, architecture, exterior, gym, and more.
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