Heritage Village Rehab And Skilled Nursing

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Heritage Village Rehab And Skilled Nursing Heritage Village Rehab And Skilled Nursing Heritage Village Rehab And Skilled Nursing

Heritage Village Rehab And Skilled Nursing

4570 Route 60, Gerry, NY 14740

For more information about senior living options: (844) 490-3973

3.3 from 3 reviews
5 stars
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4 stars
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Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at Heritage Village consistently demonstrates a commitment to accommodating the needs of residents, particularly those with disabilities.
  • pro Residents and their families appreciate the thoughtful, caring, and compassionate care provided by the team at Heritage Village.
  • pro The facility is well-maintained and offers a beautiful environment for its residents.
  • pro Irene's friend received exceptional care in her final weeks, showcasing the team's dedication to palliative care.
  • pro An RN with experience in palliative care commends Heritage Village for its outstanding approach to resident care.

Cons

  • pro The staff at Village Care were short-handed and slow to respond when the sister fell out of bed.
  • pro There was nobody around to assist the sister after her fall, indicating a lack of adequate staffing.
  • pro The facility allowed the sister to sit in her urine for hours, leading to a staph infection due to neglectful care.
  • pro The reviewer expressed significant disappointment and upset regarding the level of care provided at Village Care.

Review

The experience of individuals at assisted living facilities can vary dramatically, as evidenced by the contrasting reviews of two different establishments. On one hand, a resident's sister at Village Care faced alarming conditions that raised significant concerns about the facility’s quality of care. Reports indicated that she had fallen out of her bed while no staff members were nearby to assist her. The review highlighted a critical staffing shortage, which left residents vulnerable and in need of immediate attention. Such an incident not only underscores potential negligence but raises questions about the overall management and prioritization of patient safety.

Moreover, the dissatisfaction with Village Care extended beyond isolated incidents. There were serious challenges related to hygiene and personal care, specifically noting that the sister developed a staph infection due to delays in changing her after sitting in soiled clothing for prolonged periods. This lack of attentive care and inadequate response time from the staff points toward systemic issues within the facility, suggesting they are either under-resourced or unable to meet the basic needs of their residents effectively. Frustration was palpable in the review, reflecting a deep concern for how such experiences could impact not only individual well-being but also deteriorate trust in healthcare institutions meant to provide care and comfort.

In stark contrast, Heritage Village in Chautauqua County received high praise from its residents and families for its compassionate approach toward caregiving. The facility is described as a beautiful place with meticulous upkeep, which helps foster an inviting environment conducive to healing and recovery. Residents spoke highly of the staff's commitment to meeting diverse needs, particularly those who are disabled or require additional support. Such positive feedback illustrates a nurturing culture where caregivers prioritize resident welfare through thoughtful interactions and responsive service.

One particularly moving account comes from an RN with experience in palliative care who witnessed exceptional compassion while visiting her mother’s friend Irene during her final weeks at Heritage Village. The reviewer emphasized that despite being knowledgeable about standards in palliative environments, she had never encountered better quality care than what Irene received at this facility. The team was characterized by their heartfelt dedication; they not only provided medical assistance but also emotional support during such a crucial time.

The contrast between these two facilities raises critical questions about what constitutes quality care in elder services. While Heritage Village appears to have mastered the delicate balance between professional healthcare delivery and genuine human connection, Village Care seems overwhelmed by operational deficiencies that compromise resident safety and dignity. Stories like those shared about Village Care serve as important reminders to families seeking placement for their loved ones; they must remain vigilant about conditions within long-term care settings.

Ultimately, these reviews highlight broader themes regarding eldercare facilities—namely ensuring adequate staffing levels, maintaining stringent hygiene protocols, fostering empathetic caregiver relationships, and creating safe environments for all residents. It is vital for families navigating these challenging decisions to consider both qualitative experiences reported by others as well as quantitative measures such as staff-to-resident ratios when assessing options for their loved ones’ long-term well-being and safety.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Heritage Village Rehab And Skilled Nursing in Gerry, NY is an assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents. The community is fully furnished and provides private bathrooms for each resident. It also includes a beauty salon, gaming room, small library, and fitness room to cater to the recreational needs of the residents.

In terms of dining, Heritage Village Rehab And Skilled Nursing offers restaurant-style dining with special dietary restrictions taken into consideration. The community also provides assistance with meal preparation and service, ensuring that residents receive proper nutrition throughout the day.

The care services provided at Heritage Village Rehab And Skilled Nursing are comprehensive and available round-the-clock. This includes 24-hour call system and supervision, as well as assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also available to ensure that residents correctly take their prescribed medications.

To promote mental wellness among its residents, this assisted living community offers a mental wellness program. Special dietary restrictions are accommodated for those who require specific diets due to conditions such as diabetes.

Heritage Village Rehab And Skilled Nursing also focuses on providing transportation arrangement services, including non-medical transportation and transportation to doctors' appointments. Move-in coordination is available to assist new residents in settling down comfortably.

Residents can enjoy a variety of activities offered at this assisted living community including concierge services, fitness programs, resident-run activities, planned day trips and scheduled daily activities. Additionally, there are restaurants and transportation options conveniently located nearby.

Overall, Heritage Village Rehab And Skilled Nursing provides a warm and inviting environment where seniors can receive personalized care while enjoying a range of amenities and engaging in various activities to meet their physical, social, and emotional needs.

Nearby Places of Interest

Transportation

  • Chautauqua County-Jamestown Airport (JHW) (3.1 miles)
  • Western New York & PA Railroad (6.3 miles)
  • Dart Field (12.8 miles)

Restaurants

  • Sisters Restaurant (4.4 miles)
  • Bob Evans (5.3 miles)
  • McDonald's (5.3 miles)
  • Steener's Pub (5.8 miles)
  • Burger King (5.9 miles)
  • Belle-View East (6 miles)
  • Honest John's Pizzeria (6 miles)

Cafes

  • Tim Hortons (5.5 miles)
  • Starbucks (7.1 miles)
  • Tim Hortons (7.2 miles)
  • Wegmans Market Cafe (7.3 miles)
  • Tim Hortons (7.3 miles)
  • Wired on Main (7.6 miles)
  • Lake Life Cafe (7.6 miles)

Pharmacies

  • CVS Pharmacy (6 miles)
  • Falconer Pharmacy (6.1 miles)
  • Patients First Pharmacy (6.1 miles)
  • Quality Markets (6.4 miles)
  • Rite Aid (6.6 miles)
  • Patient's Pharmacy (6.9 miles)
  • Pharmacy Innovations (7.1 miles)

Parks

  • Lucille Ball Memorial Park (6.2 miles)
  • Comedy Center Park (7 miles)

Places of Worship

  • Buffalo Street United Methodist Church (6.2 miles)
  • Jones Garvin J JR Reverend (8.9 miles)
  • Dewittville Hartfield UMC (10.3 miles)
  • Zion Luthern Preschool (10.7 miles)
  • Conewango Baptist Church (11.7 miles)
  • Family Church Mayville (12.9 miles)
  • St Mark Lutheran Church (13.1 miles)

Physicians

  • The Resource Center (6.4 miles)
  • Family Health Medical Services (6.9 miles)
  • Jamestown Pediatric Associates (7 miles)
  • Jamestown Radiologists (7 miles)
  • Jamestown Area Medical Associates (7.1 miles)
  • Guilding Pita, Michael Jamestown Area Medical Associates (7.1 miles)
  • Jamestown Medical Oncology Hematology (7.1 miles)

Hospitals

  • Jones Memorial Cancer Center (7.3 miles)
  • Mental Health Programs-Wca Hospital (7.3 miles)
  • Medical Rehabilitation-Wca Hospital (7.3 miles)
  • Lifeline-Wca Hospital (7.3 miles)
  • Wca Hospital (7.3 miles)
  • UPMC Chautauqua (7.3 miles)

Theaters

  • Lakewood Cinema 8 (8.3 miles)

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