Heritage Village Retirement Campus
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P.O. Box 350, 4600 Route 60, Gerry, NY 14740
For more information about senior living options: (844) 490-3973
Heritage Village Retirement Campus offers a competitive pricing structure for its residents, particularly when compared to the broader market in Chautauqua County and the state of New York. For instance, the monthly cost for a one-bedroom apartment at Heritage Village is $876, significantly lower than the county's average of $3,173 and the state's average of $4,307. Similarly, the two-bedroom units are priced at $1,173, which is quite favorable compared to the county's average of $4,106 and New York's state-wide average of $4,786. These prices reflect Heritage Village's commitment to providing affordable living options while maintaining a comfortable and supportive environment for seniors.
| Room Type | Heritage Village Retirement Campus | Chautauqua County | New York |
|---|---|---|---|
| 1 Bedroom | $876 | $3,173 | $4,307 |
| 2 Bedrooms | $1,173 | $4,106 | $4,786 |
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The parents of one reviewer are residents and absolutely love living in the facility, appreciating the beautiful rural location and great pricing. Another reviewer found the staff to be very friendly and expressed happiness with their experience at the facility. One reviewer described the home as very nice and noted that the tour guide was kind and welcoming, despite an appointment mix-up.The experiences shared by families and individuals regarding a particular facility underscore a mix of sentiments ranging from dissatisfaction with staff conduct to commendation for the quality of care provided to residents. An especially troubling account relates to a family who faced significant challenges in communicating with the nursing supervisor shortly after the death of their loved one. This incident brings to light potential issues within the management structure at this facility, particularly regarding staff behavior and responsiveness.
On the day following their loved one's passing, the legal representative made an attempt to retrieve personal items from the facility. Despite being informed that they would receive assistance, they were met instead with rudeness and unprofessionalism from the nursing supervisor. The supervisor's abrupt response began with a curt "What!" when answering the phone—a greeting that sets an unsettling tone for any conversation, particularly under such sensitive circumstances. When pressed for her identity, she displayed belligerence and refused to engage meaningfully, ultimately hanging up abruptly on someone who was clearly in distress. Such behavior raises serious concerns about how effectively management addresses complaints about staff conduct.
Moreover, despite previous reports lodged against this particular supervisor at a corporate level, it appears that no tangible action has been taken to improve or rectify the situation. The acting administration’s inability or unwillingness to disclose information about the nursing supervisor only compounds these concerns—here is a family navigating grief who cannot obtain answers during what should be an already challenging time. It's apparent that there is a disconnect between those in charge at corporate levels and those running daily operations within this facility.
In contrast to these negative experiences, there are positive reviews reflecting satisfaction among some residents and their families living at this same facility. One individual noted that their parents love residing there; they appreciate not only the rural charm but also highlight how beautiful and peaceful their surroundings are. Additionally, they have praised both pricing structures and staff interactions as positive aspects of their experience—showcasing that while some individuals report troubling encounters with specific personnel within the organization, others find comfort in knowing their loved ones are well taken care of.
However, even amid praise for certain elements of care provided by staff members, there are lingering questions about overall management practices as indicated by other reviews expressing dissatisfaction during initial tours or assessments of facilities before making decisions. For instance, one visitor recounted feeling forgotten upon arriving for an appointment—an experience reflecting disorganization that could deter potential residents or their families from considering transitioning into long-term care arrangements here.
Ultimately, it's clear that feedback about this corporation-managed facility represents two sides of a complex narrative: one marred by instances of poor communication and lackluster employee performance during critical moments; another characterized by substantial fulfillment amongst residents who appear content in their surroundings despite occasional hiccups encountered during administrative processes or appointments. As such organizations strive towards providing high-quality care while maintaining professionalism among all levels of staffing, it remains crucial for them to address not just resident needs but also feedback from family members seeking clarity and support through emotionally taxing times.
Independent Living
Cats allowed
Dogs allowed
Activities on-site
Bath tubs
Beautician on-site
Devotional services off-site Devotional services on-site
Indoor common areas
Wheelchair accessible showers
Ambulatory care
Medication management
Meals provided Activities on-site Devotional activities offsite Devotional activities on-siteHeritage Village Retirement Campus in Gerry, NY is an assisted living community that provides a comfortable and enriching environment for seniors. The campus offers a range of amenities to ensure the well-being and convenience of its residents.
For relaxation and personal care, residents have access to bath tubs and wheelchair accessible showers. Additionally, there is a beautician on-site who can provide grooming services to help residents look and feel their best.
The community also recognizes the importance of spiritual well-being and offers both devotional services on-site as well as off-site activities. Residents can participate in religious services within the comfort of the retirement campus or choose to attend nearby devotional activities.
Indoor common areas are available for socialization and recreational activities, providing opportunities for residents to connect with one another and enjoy their time together.
Medication management services are provided to ensure that residents receive their medications promptly and accurately, giving them peace of mind knowing their health needs are being addressed.
In terms of location, Heritage Village Retirement Campus benefits from its proximity to local amenities. There is a variety of restaurants located nearby where residents can enjoy delicious meals without having to travel too far. Additionally, transportation options are readily available for residents who may need assistance getting around.
Overall, Heritage Village Retirement Campus in Gerry, NY offers a supportive environment where seniors can live comfortably while receiving the necessary care services they require. With its range of amenities, convenient location, and commitment to promoting overall well-being, this assisted living community provides an excellent choice for older adults looking for a peaceful and fulfilling retirement experience.
Located in Gerry, New York, this area offers a variety of amenities and services that cater to seniors looking for a comfortable and convenient living environment. With close proximity to Chautauqua County-Jamestown Airport and the Western New York & PA Railroad, transportation options are easily accessible for traveling or visiting loved ones. Residents can enjoy dining at local restaurants such as Sisters, Bob Evans, and Steener's Pub, as well as grabbing a cup of coffee at cafes like Tim Hortons and Starbucks. For medical needs, there are several pharmacies and physician offices nearby, including The Resource Center and Jamestown Pediatric Associates. In terms of recreation, parks like Lucille Ball Memorial Park provide outdoor leisure activities. Additionally, places of worship like Buffalo Street United Methodist Church offer spiritual support for those seeking community involvement. Overall, Gerry, New York presents a promising location for seniors to consider settling down in a welcoming and well-equipped neighborhood.
Heritage Village Retirement Campus offers a competitive pricing structure for its residents, particularly when compared to the broader market in Chautauqua County and the state of New York. For instance, the monthly cost for a one-bedroom apartment at Heritage Village is $876, significantly lower than the county's average of $3,173 and the state's average of $4,307. Similarly, the two-bedroom units are priced at $1,173, which is quite favorable compared to the county's average of $4,106 and New York's state-wide average of $4,786. These prices reflect Heritage Village's commitment to providing affordable living options while maintaining a comfortable and supportive environment for seniors.
Heritage Village Retirement Campus is located at P.O. Box 350, 4600 Route 60, Gerry, NY 14740 in Chautauqua County, New York
Yes, Heritage Village Retirement Campus allows both dogs and cats.
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