Far Rockaway Center For Rehabilitation And Nursing
Save13 11 Virgina Street, Far Rockaway, NY 11691
For more information about senior living options: (844) 490-3973
Far Rockaway Center elicits a wide range of experiences from families, residents, and staff, reflecting a setting that can feel warm and welcoming to some and deeply troubling to others. Several reviewers emphasize a sense of hospitality the moment you step in. One person recalled feeling welcomed during every visit with their dad, praising the staff for being respectful, dedicated, and cheerfully engaged with both residents and families. "I would recommend Far Rockaway Center to friends, I thank you for all of what you do for my Dad and the other clients," they wrote, underscoring the appreciation many have for the care and courtesy shown by the team. The impression of welcome isn't isolated to a single visit or a single caregiver; it comes up repeatedly as families describe staff who are patient, kind, and attentive.
Across many comments, the staff's warmth and willingness to help come through as a defining strength. Reviewers repeatedly describe the personnel as incredibly nice and helpful, with one noting the facility itself as "very nice" and the staff as "always friendly." The care appears to extend beyond routine tasks to genuine concern for residents' well-being, with families remarking that "they take great care of my uncle," and that the team's patience and responsiveness make a difference in their loved ones' daily lives. Several readers highlight the positive impact of friendly, engaged caregivers, and one reviewer even notes that the center helped restore a sense of security and reduce fear about nursing homes.
The rehabilitation and general care environment also draw praise from many contributors. Several describe the center as having a strong rehabilitation team and a well-organized approach to care. Phrases like "Great Rehabilitation team," "100 bed facility with warm and dedicated staff offering top care," and "Rockaway Center is a nice and pleasant place. The clients are a group of wonderful people who makes your stay very good" hint at a collaborative, hopeful atmosphere where residents participate in recovery and feel supported during their stay. In particular, some reviewers mention specific positive interactions with staff who coordinate care and keep families informed, noting that a supervisor or designated contact can be very helpful in guiding the care plan.
Yet, the narrative is not uniformly glowing. A number of reviews acknowledge real challenges related to staffing pressures and inconsistent performance among some caregivers. One reviewer observed that "the staff are good except some of the CNA are not able to do their jobs due to a lot of patients or they decide not to let their heart guide them," signaling a tension between compassionate intent and practical constraints on busy days. This sentiment appears alongside admiration for those who do go the extra mile, illustrating a common theme: the quality of care can vary by shift, by department, and by individual staff members.
Concerns about the physical environment and cleanliness also surface in multiple accounts, sometimes sharply. One reviewer called for a full cleaning and expressed disappointment about dignity and respect being at stake for a family member: "This place needs a FULL CLEANING. Whomever needs to be ashamed of themselves." Others recount experiences that feel inconsistent with basic standards of upkeep. A particularly severe critique describes the interior as looking condemned, with holes in walls, a leaking ceiling, mold, and clutter, and even compares it unfavorably to other facilities. In stark terms, some reviews warn prospective visitors not to bring their loved ones to the center, labeling it as disgusting and understaffed with rude employees. The recurring tension between the commendable care from some staff and the perception of neglect or neglectful maintenance creates a complex, uneven portrait.
There are also personal, specific incidents that color the overall impression. One review recounts a compassionate, helpful experience during a time when the resident had limited outside access due to pandemic restrictions, highlighting a particular staff member (Ms. Johnson) as a strong point of contact who kept the family well informed. Another review describes a distressing miscommunication surrounding a grandmother's belongings after her passing, where the family felt misled about what would be returned and regretted the suggestion of donated items. They urged that phone calls be recorded to prevent misunderstandings, illustrating how a single administrative lapse can leave a family frustrated and disappointed in a moment of vulnerability. The emotional weight of such experiences underscores the critical role of clear communication and reliable processes in long-term and post-acute care settings.
The spectrum of reviews also includes candid remarks about the most difficult moments. One commenter recounts a friend's death in the facility and attributes that outcome to very poor care, a stark contrast to the many affirmations of kindness and attentiveness found elsewhere in the collection. While other reviews celebrate how the staff go above and beyond to make residents feel at home and supported, this kind of personal experience highlights the high stakes involved in every shift, every meal, and every interaction with a patient in need of careful, consistent care.
Taken together, Far Rockaway Center emerges as a place with real strengths and evident vulnerabilities. For many families, the center represents a compassionate, capable environment where residents receive attentive care, rehabilitation support, and a sense of being valued. The most positive voices emphasize warmth, responsiveness, and a staff that genuinely seems to care about the well-being of residents and their families. However, a substantial portion of feedback points to significant concerns about cleanliness, maintenance, staffing levels, and inconsistent care quality, including reports of odors, dilapidated facilities, and perceived mistreatment by some staff. The divergent experiences suggest that outcomes at this center can vary widely, likely influenced by shifts, individual caregivers, and the degree of support available at any given time. Prospective families weighing a placement here would benefit from visiting at different times, asking detailed questions about staffing patterns, and requesting direct contacts for ongoing care coordination, so the highs can be replicated and the lows addressed with urgency and transparency.
The Far Rockaway Center for Rehabilitation and Nursing is an assisted living community located in Far Rockaway, NY. Our facility offers a wide range of amenities to ensure that our residents have a comfortable and enjoyable living experience. These amenities include a beauty salon, cable or satellite TV, community-operated transportation, a computer center, and a fully furnished living space.
We also provide various recreational areas within the community such as a gaming room, garden, fitness room, small library, and outdoor space. Our residents can enjoy engaging activities and socialize with others in these areas while maintaining their mental and physical wellness.
In terms of care services, we have a 24-hour call system and supervision to ensure the safety and well-being of our residents at all times. Our dedicated staff assists with daily activities such as bathing, dressing, and transfers, providing personalized care based on individual needs. We also offer assistance with medication management and diabetes diet for those who require it.
At our community dining room, residents can enjoy delicious meals prepared by our staff while catering to special dietary restrictions. In addition to the meals provided within the facility, there are several nearby cafes and restaurants for those who wish to explore different culinary options.
We believe in providing a vibrant living environment for our residents. Therefore, we offer concierge services along with planned day trips and scheduled daily activities. Residents can participate in fitness programs or resident-run activities to stay active and engaged.
For convenience, there are multiple pharmacies and transportation options available near our facility. We also provide transportation arrangements (non-medical) for our residents' doctor appointments or other necessary trips. Places of worship are situated nearby so that religious practices can be easily observed.
Overall, the Far Rockaway Center for Rehabilitation and Nursing strives to provide excellent care services along with various amenities to create an enriched living experience for our residents.
Far Rockaway Center For Rehabilitation And Nursing is located at 13 11 Virgina Street, Far Rockaway, NY 11691 in Queens County, New York
Far Rockaway Center For Rehabilitation And Nursing on seniors.fyi includes 5 photos including images showing bedroom, windows, decor, umbrellas, healthcare, nurse, outdoor, dining, and more.
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