Chautauqua Nursing And Rehabilitation Ceneter

Pros

• The food at Chautauqua Rehabilitation And Nursing Center was generally well-received by the residents.
• Many staff members demonstrated a commendable level of care and professionalism.
• There were instances of dedicated attention from some staff members that positively impacted residents' experiences.
• The facility provided a necessary service for individuals who require long-term accommodations and rehabilitation support.

Cons

• The quality of care at Chautauqua Rehabilitation and Nursing Center declined after privatization.
• Residents frequently did not receive the meals they ordered.
• Staff attitudes were generally average, leading to a lack of attentive care for residents’ needs.
• One nurse failed to send a resident with a 105 temperature to the hospital in a timely manner, risking serious health complications.
• A physical therapy exercise resulted in a fall that caused significant injury due to improper handling by staff.

Review

Chautauqua Rehabilitation and Nursing Center, once a county-owned facility, has undergone significant changes since its privatization. The transition to a new management company has raised concerns among families of residents regarding the quality of care provided. Many have observed a decline in the overall standard of service, which is particularly disheartening given that numerous residents will spend their lives at this facility. Families rely on these centers not only for rehabilitation but also for long-term care, making any decrease in quality profoundly impactful.

One area where many families have expressed concern is with the dining services at Chautauqua. While the food itself has been described as "not too bad," there are frequent reports of residents not receiving the meals they ordered. This inconsistency can be frustrating for both the residents and their families, who expect a certain level of service when it comes to such a fundamental aspect of daily life. Proper nutrition is critical for recovering patients and those with chronic health issues; thus, issues surrounding meal delivery underscore broader concerns about attention to detail and overall care.

The staff at Chautauqua presents a mixed picture. While many employees demonstrate commendable dedication and skill in their roles, others seem to fall short in delivering optimal patient care consistently. Residents often find themselves needing to advocate aggressively for assistance or care from busy staff members who may lack urgency or thoroughness in addressing individual needs. This situation raises questions about staffing levels and training—essential components that could impact residents' experiences significantly.

A particular incident involving one nurse reveals alarming deficiencies in patient monitoring practices at the facility. The nurse reportedly failed to recognize or address an elevated temperature of 105 degrees Fahrenheit in one resident promptly, putting him at risk for sepsis—an extremely serious condition characterized by systemic inflammatory response due to infection. Such lapses in medical attention highlight potential shortcomings in healthcare protocols currently practiced within the facility as well as possible staffing inadequacies that could compromise patient safety.

Additionally, experiences regarding physical therapy (PT) raise further questions about training practices among staff. One reported instance involved a PT professional attempting balance exercises by intentionally causing falls, which led to an unfortunate accident resulting in significant injury—a hematoma caused by improper lifting techniques after a fall occurred during therapy sessions. This not only indicates lapses in judgment regarding safety protocols but also showcases potential negligence concerning resident welfare during rehabilitation activities.

In conclusion, while Chautauqua Rehabilitation and Nursing Center continues to provide essential services for individuals requiring rehabilitation and long-term care, significant concerns regarding quality have surfaced since its privatization. From meal service inconsistencies to crucial lapses in medical attention and safety protocols during therapy sessions, family members are increasingly apprehensive about their loved ones' wellbeing within this facility. It creates an urgent need for management intervention focused on restoring high standards of care—ensuring that all residents receive the attention necessary for healthy recovery and ongoing comfort during their stay at this essential community resource.

Pharmacies

• The Care Center Rx & Medical Supply (1.4 miles)
• Patient's Pharmacy & Medical Supplies (1.5 miles)
• Walgreens (1.8 miles)
• CVS Pharmacy (1.8 miles)
• Rite Aid (1.8 miles)
• Top's Markets (2.5 miles)
• Walmart Pharmacy (3 miles)

Parks

• City of Dunkirk Memorial Park (1.4 miles)
• Point Gratiot (1.4 miles)
• Wright Park (2.8 miles)
• Lake Erie State Park (5.5 miles)
• Portland Community Park (7.9 miles)
• Ottaway Park (14.3 miles)

Hospitals

• Brooks Memorial Hospital (1.4 miles)
• Brooks Memorial Hospital (1.4 miles)
• Valor Healthcare (1.8 miles)
• Lake Shore Hospital (13.3 miles)
• TLC Health Network (13.3 miles)
• Lake Shore Health Care Center (13.3 miles)
• Westfield Memorial Hospital - Endoscopy (14.6 miles)

Physicians

• Dr Amy Damianis (1.5 miles)
• Kim, Wang Dr - Chautauqua County Mental Hygiene (1.5 miles)
• Western New York Urology Associates (1.5 miles)
• Dr Helen Suchanick Family Practice (1.5 miles)
• G & P Gynecare PC (1.6 miles)
• J & E Medical Specialties PC (1.6 miles)
• Lakeshore Orthopedic Group PC (1.7 miles)

Restaurants

• Big Dipper Ice Cream Parlor (1.5 miles)
• Demetri's On The Lake (1.6 miles)
• Fieldbrook Farms Ice Cream (1.9 miles)
• El Azteca Restaurant (2.5 miles)
• Applebee's (2.6 miles)
• Taco Bell (2.8 miles)
• Ellicottville Brewing Company (2.8 miles)

Cafes

• Tim Hortons (1.9 miles)
• Tim Hortons (2.5 miles)
• Tim Hortons (3 miles)
• Tim Hortons (9 miles)
• Tim Hortons (13.6 miles)
• Chautauqua Coffee Co. (15 miles)

Places of Worship

• Saint Hyacinth Rectory (2.5 miles)
• Seventh Day Adventist Church (6 miles)
• General Conference Of Seventh-Day Adventists (6 miles)
• Tri-Church Parish (7.1 miles)
• Brocton Free Methodist Church (7.2 miles)
• Brocton Baptist Church (7.2 miles)
• St Patrick's Catholic Church (7.3 miles)

Transportation

• Enterprise Rent-A-Car (2.7 miles)
• U-Haul Neighborhood Dealer (4 miles)
• Chautauqua County Dunkirk Airport (DKK) (4.6 miles)
• Rizzo Transport (8.9 miles)

Theaters

• Spotlight Cinemas Dunkirk (2.8 miles)