Cortlandt Healthcare

Pros

• The nurses at Cortlandt Healthcare took good care of the reviewer's wife, providing medication and physical therapy.
• The administrative staff at Cortlandt Healthcare went out of their way to help one reviewer by setting up a new medical plan and prescription plan for their spouse.
• The physical therapy team at Cortlandt Healthcare was great with one reviewer's mom during her stay on the third floor.
• The nursing station on the third floor showed patience and compassion towards one reviewer's mother, earning high praise from them.
• The therapist at Cortlandt Healthcare are highly regarded by one reviewer who stated they would choose this facility again if needed in the future.
• Cortlandt offers excellent physical and occupational therapy for patients needing rehab after joint surgery or replacement.
• Some statements were paraphrased to remove first-person references.

Cons

• The rooms could be a little bigger for the two people in the room.
• The food quality is not satisfactory.
• Clothes were stolen and medications were not readily available for the patient.
• Some of the staff members are rude and neglectful of basic care needs.
• The nursing care did not meet basic standards, lacking respect and attention to dignity.
• The food lacks proper nutrition and does not meet minimum calorie requirements.
• Safety was compromised multiple times during the stay.
• There were difficulties in receiving pain and sleep medications as needed.
• Inaccuracies were found in the patient's medical chart.
• Some nurses advised against removing a surgical stocking causing extreme swelling.

Review

Cortlandt Healthcare, a facility located in the area with an average price of $410 a day, has received mixed reviews from individuals who have experienced their services. While some have had a positive experience and praised the nurses and administrative staff for their care and assistance, others have expressed concerns about various aspects of the facility.

One reviewer mentioned that Cortlandt Healthcare is reasonably priced compared to other options in the area. They were satisfied with the care provided to their wife, including medication administration and physical therapy. The administrative staff went above and beyond to help them with medical and prescription plans. Additionally, the facility's convenient location made it easily accessible for family members. However, they did express a desire for larger rooms when accommodating two people.

Another reviewer shared their positive experience with Cortlandt Healthcare's rehab services on the third floor. From maintenance to doctors, every staff member was helpful during their husband's stay. Despite previous experiences in numerous rehabs, they felt comfortable leaving their spouse under Cortlandt Healthcare's care. Their only complaint was related to the food quality but stated that they would still choose this facility in the future due to the excellent therapists.

A different reviewer praised the 3rd-floor physical therapy team for their exceptional treatment of their mother during her 1.5-year rehab journey. They found both nursing staff and nurse aides compassionate and patient while caring for her after a severe fall. The reviewer appreciated informative interactions with the staff throughout their mother's stay.

However, not all reviewers had positive feedback about Cortlandt Healthcare. One family member reported incidents of lost clothing and medications that were unavailable at the facility for multiple days. They also mentioned nurses being accusatory towards patients and even accusing one family member of faking severe abdominal pain. These incidents resulted in further hospitalization for severe pancreatitis.

Similarly, another individual expressed frustration regarding their uncle's treatment at Cortlandt Healthcare following his stroke rehabilitation. They claimed that some aides were rude, failed to properly dress the patient or follow the bathroom schedule. The reviewer had reached a point of being fed up with the treatment and was actively looking for alternative options.

Finally, another negative review criticized the nursing care at Cortlandt Healthcare. The reviewer stated that basic standards of nursing care were not met and that their dignity was not respected. They mentioned issues like daily medication administration without proper identification, inadequate food quality and nutrition, and compromised safety multiple times during their short-term stay. This reviewer concluded by suggesting that the facility requires a major overhaul of protocols and safety procedures.

In conclusion, Cortlandt Healthcare has received a range of reviews from individuals who have experienced their services firsthand. While some reviewers praised the care provided by nurses and therapists as well as the helpfulness of administrative staff, others expressed concerns about lost belongings, unavailable medications, accusations from nurses, poor treatment from aides, and shortcomings in nursing care standards. It is essential for individuals seeking long-term care or rehabilitation services to thoroughly research and consider all aspects of a facility before making a decision.

Physicians

• Janet M Barton, RN, FNP (1.2 miles)
• Hudson Valley Cardiology Group PC (1.7 miles)
• Lasser Pediatrics (1.7 miles)
• ENT and Allergy Associates (4.6 miles)
• Horizon Family Medical Group (4.7 miles)
• Anthony Michael Del Vecchio (5.4 miles)
• MKMG (5.5 miles)

Pharmacies

• CVS Pharmacy (1.3 miles)
• Walgreens (1.5 miles)
• Walmart Pharmacy (1.9 miles)
• CVS Pharmacy (2.8 miles)
• Walgreens (4.8 miles)
• CVS Pharmacy (6.9 miles)
• Yorktown Pharmacy (7 miles)

Hospitals

• Hudson Valley Hospital Center (1.5 miles)
• VA Hospital at Montrose (5.3 miles)
• Northern Westchester H (6.9 miles)
• Keller Army Community Hospital (7.2 miles)
• Medical Center At Cold Spring (7.6 miles)
• Helen Hayes Hospital (8.1 miles)
• Northern Westchester Hospital (12.3 miles)

Cafes

• Starbucks (1.6 miles)
• Starbucks (4.4 miles)
• Katonah Reading Room (12 miles)
• Tazza Cafe (12.1 miles)

Restaurants

• Birdsall House (1.7 miles)
• McDonald's (1.9 miles)
• Peekskill Brewery (2.2 miles)
• McDonald's (3.4 miles)
• McDonald's (3.9 miles)
• The Bird & Bottle Inn (6.9 miles)
• The Blue Pig (7.3 miles)

Transportation

• Peekskill Metro North Train Station (2.4 miles)
• Cortlandt Metro North Train Station (4.7 miles)
• Metro North - Cold Spring Station (7.6 miles)
• Croton-Harmon Amtrak Station (8.4 miles)
• Metro North - Ossining Train Station (10.9 miles)
• Metro North - Mount Kisco Train Station (11.6 miles)
• Metro North - Katonah Station (12 miles)

Parks

• Bear Mountain State Park (4.6 miles)
• Friends of Mine Dock Park (4.9 miles)
• Perkins Memorial Tower (5.3 miles)
• Chelsea Park (5.9 miles)
• Croton Landing Park (7.3 miles)
• Senasqua Park (7.6 miles)
• Mayor's Park Pavilion (8.1 miles)

Places of Worship

• Presbyterian Church Of Mt. Kisco (11 miles)