The Grand Rehabilitation And Nrsg At Chittenango
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331 Russell Street, Chittenango, NY 13037
For more information about senior living options: (844) 490-3973
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The Grand's staff are great and the rooms look freshly painted and well kept, leaving visitors impressed. The Physical Therapy Department is excellent; the therapists are firm but fair, set goals, and genuinely help patients reach them. The Grand's staff take great care of patients and are a blessing to families. The environment at The Grand is wonderful; the staff are friendly and go above and beyond to help. The rehab staff are knowledgeable and dedicated, making patients feel like family. Administrative staff go over and beyond to ease concerns and facilitate transitions. The daily activities are fun and engaging, helping keep residents busy while staying safe. The Grand stands out for its kind and caring staff across all areas.
The Grand is dirty and poorly maintained, with sticky floors and rooms that are not clean. It is chronically understaffed, with residents neglected and many staff described as subpar or lazy. The nurses and aides reportedly do not respond to call bells and fail to provide basic care. Residents are left in unsafe situations, including falls, and sometimes lie on the floor or in soiled conditions for hours. Billing practices are described as predatory and greed-driven, with Medicare being billed at higher rates and insurance switched without proper notice. There are claims of incompetent or abusive staff and management issues, including a nurse manager described as nearly harming a resident. Meal service is terrible - late, cold, or unappetizing, with poor feeding assistance and disorganized dining. Residents experience neglect such as being left in urine or feces, bedsores, and insufficient movement or hygiene, especially Alzheimer's patients. Infection-control concerns are raised, with multiple residents and staff infected and questions about PPE protocol compliance.The Grand Rehabilitation and Nursing at Chittenango is best suited for families seeking post-acute rehabilitation with a strong emphasis on physical and occupational therapy, in a small-town setting where a proactive family presence can help steer care. Benchmarks of care in reviews point to a capable rehab core, with therapists described as knowledgeable, firm when needed, and genuinely focused on getting residents back on their feet. Some guests also note that, on good days, staff are friendly and the environment feels warm, with rooms that have been refreshed and maintained. The facility's practical upside - effective rehab wins that can speed return home - appeals to families prioritizing functional recovery over decor alone.
Nevertheless, several reviewers should cause families to pause and consider alternatives. The Grand's persistent understaffing across shifts has led to real safety and service concerns, including delayed nurse response, insufficient assistance with daily needs, and episodes of residents being left without help for long periods. Cleanliness and room upkeep emerge as recurring issues in a subset of visits, and there are heartbreaking reports of bed-related injuries and residents left in soiled conditions. For families unable to closely supervise care or to step in with frequent visits, these gaps can translate into dangerous outcomes and a loss of trust in the day-to-day operation.
The core advantage - the rehab program - does offset some of the negatives when the stay is strictly about recovery. The Physical Therapy and Occupational Therapy teams receive consistently favorable remarks; therapy is described as goal-oriented, disciplined, and capable of producing measurable progress. In rooms and common areas, some reviewers observed cleanliness and upkeep that reflect ongoing improvements, and a number of families report friendly, accommodating front-line staff and a culture where caregivers go "above and beyond" for residents. When rehab success is the top objective, those elements can meaningfully improve discharge readiness and reduce frustration for families pushing for a timely return home.
However, the negative threads pull hard against those gains. Reports of bedsores, long waits for assistance, and episodes of inadequate assistance with basic needs are not isolated anecdotes but recurring themes for several families. The risk premium attached to these lapses is not theoretical: it translates into fear about safety, dignity, and the consistency of medical orders being followed. The disconnect between strong therapy outcomes and inconsistent nursing care creates a precarious balance - one that can tilt quickly if staffing remains stretched or if communication falters. For residents with persistent or complex medical needs, these gaps become acute, undermining confidence in a long-term stay.
Financial and administrative questions add another layer of caution. A pattern of concerns around billing practices, insurance transitions, and Medicare coding has appeared in multiple accounts, with families feeling uncertain about entitlements and transparency. While these narratives vary in severity, they cohere into a warning flag: verify coverage, insist on clear, written care plans, and demand itemized, up-to-date billing. Families should enlist a dedicated financial contact at the facility, request regular billing reconciliations, and cross-check any proposed hospital transfers tied to reimbursement strategies. These steps are essential to avoid downstream financial distress during recovery.
For decision-makers, the conclusion is practical and specific: The Grand can be a viable option for post-acute rehab if the primary goal is strong therapy-led recovery and if a family can commit to vigilant oversight. If the plan centers on reliable, around-the-clock nursing care, predictable cleanliness, and transparent administration, alternatives may be a safer bet. The recommended approach is to schedule unannounced tours across multiple shifts, speak candidly with current residents and their families, and request to review care plans, call-bell response logs, and recent quality metrics. Inspect rooms for heat, cleanliness, and safety equipment; sample meals and talk to dietary staff; and ask about fall-prevention protocols and ambulatory support. In the end, the decision hinges on whether rehab momentum justifies navigating inconsistent staffing and administrative uncertainties, or whether a facility with steadier daily care is the better path.
80 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Syracuse-Hancock International (13 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Grand Rehabilitation And Nursing at Chittenango is an assisted living community located in Chittenango, NY. This community offers a wide range of amenities to enhance the comfort and convenience of its residents.
For personal care needs, there is a beauty salon on-site for hairstyling and grooming services. Residents can also enjoy their favorite shows and entertainment with cable or satellite TV in their private rooms. Community operated transportation is available for various outings and appointments, ensuring residents stay connected to the town.
The computer center enables residents to access the internet and engage in virtual activities or communicate with loved ones. A dining room provides restaurant-style dining experiences where nutritious and delicious meals are prepared and served by the friendly staff. Special dietary restrictions can be accommodated.
Keeping physical fitness in mind, the community features a fitness room equipped with exercise equipment for residents to maintain an active lifestyle. Additionally, there is a gaming room where residents can socialize while enjoying games and activities together. The outdoor space allows for fresh air and relaxation amidst beautifully maintained gardens.
Housekeeping services ensure that living spaces are clean and tidy, while move-in coordination assists new residents in transitioning smoothly into their new home. Each private room has its own bathroom for convenience and privacy.
Residents can also enjoy quiet reading time at the small library or make use of the telephone provided. For those needing non-medical transportation arrangements or assistance to doctors' appointments, these services are readily available.
Emphasizing overall wellness, there is a wellness center where residents can participate in programs designed to support mental well-being. Wi-Fi/high-speed internet ensures connectivity throughout the community.
Care services include 24-hour call system and supervision for round-the-clock support. Trained staff provide assistance with daily living activities such as bathing, dressing, transfers, medication management, meal preparation following diabetes diets, managing special dietary restrictions, as well as transportation arrangement when needed.
In terms of activities, concierge services are available to cater to individual residents' preferences. Fitness programs are designed to promote physical well-being, and planned day trips provide opportunities for exploration and socialization. Resident-run activities encourage community engagement, and scheduled daily activities keep residents active and engaged.
The community is conveniently located near three parks, offering access to outdoor recreational areas. Furthermore, two pharmacies nearby ensure easy access to medication services.
Overall, The Grand Rehabilitation And Nursing at Chittenango strives to provide a comfortable and supportive environment for its residents, ensuring their physical, mental, and social well-being while offering a variety of amenities and care services.
The Grand Rehabilitation And Nrsg At Chittenango is located at 331 Russell Street, Chittenango, NY 13037 in Onondaga County, New York
The Grand Rehabilitation And Nrsg At Chittenango on seniors.fyi includes 10 photos including images showing decor, bedroom, interior, architecture, living room, building, outdoor, flag, and more.
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Interior
Decor
Living Room
Building
Architecture
Bedroom
Outdoor
Plant
Dining Table
Reception
