Riverside Center For Rehabilitation And Nursing
Save90 No Main Street, Castleton On Hudson, NY 12033
For more information about senior living options: (844) 490-3973
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Riverside Rehabilitation and Nursing Center draws a wide range of impressions from those who have interactions with it. Many reviewers highlight the caliber of the staff, noting that information is knowledgeable and questions are answered with courtesy. The overall tone from numerous accounts is one of hospitality, respect, and genuine care. Visitors and residents alike describe a home-like atmosphere where staff are polite, engaged, and clearly committed to treating people well. The facility is often praised for its teamwork, timely responses, and a customer-service orientation that makes families feel supported during what can be a stressful time.
A number of comments center on the palliative and end-of-life care provided at the center. One family member describes a six-month stay, most of it in the palliative care unit, where the staff reportedly went above and beyond for both the patient and the family. The level of compassion is repeatedly acknowledged, with expressions of enduring gratitude to those who cared until the end. These testimonials emphasize that, in difficult moments, the palliative care team offered genuine, meaningful support and made a difficult experience more bearable for loved ones.
Other reviews celebrate the facility as a whole: it is described as awesome, clean, and welcoming, with a small-facility feel that contributes to a sense of being cared for like family. The environment is repeatedly described as well-maintained, with seasonal decorations that add warmth. The physical setting - clean rooms, comfortable temperatures, and attractive grounds - contributes to a perception of the place as respectful and inviting. For some families, the proximity to the Capital District makes visits more convenient, reinforcing the sense that Riverside blends accessibility with a homey, attentive environment.
Within the staff, certain individuals receive particular praise for their contributions. The Director of Nursing is repeatedly called sweet and approachable, while Keri, the educator, is described as kind, knowledgeable, and supportive. Across roles - CNAs, nurses, nutrition staff, therapy professionals, social workers, and administrators - reviewers note a consistent standard of care and a non-toxic, collaborative atmosphere. The care team is commended for proactive engagement: regular checks on patients, safety-minded practices, and a sense of teamwork that helps residents progress and feel secure. Many accounts highlight how administrators are visibly involved and accessible, underscoring a culture of accountability and patient-centered care.
Further praise comes from the therapy and recreation teams, whose work is seen as central to the residents' quality of life. A recreation director and assistants are credited with enriching residents' days through engaging activities, while the therapy department - comprising specialists who collaborate with patients to regain function - receives commendations for going "above and beyond." Names like Aaron, Elizabeth, Sister Delores, and therapy staff such as Becky, Linda, Ria, Alex, and Mierkko are remembered for contributing to personalized, meaningful care and helping loved ones achieve meaningful progress during their stay.
Yet the picture is not uniformly favorable. Several accounts report serious concerns, with one reviewer describing the facility as the worst nursing home they have seen, citing issues such as incorrect placement of a rehab patient with a long-term care patient, unpalatable meals, water and linen problems, understaffing, and a general sense of neglect that led to moving their loved one out within a short period. Other stories detail situations of staffing shortages that prolonged response times to call bells, despite staff's friendliness and willingness to help. These perspectives underscore important challenges that can affect daily care and the patient experience, reminding readers that even well-intentioned teams can struggle under strain.
Other reviews recount more troubling experiences, including reports of wound care deficiencies, lack of inclusion in care plans, dehydration, and gaps in physical therapy. One account recounts a frightening sequence in which a patient developed pneumonia and sepsis following inadequate wound care, with a family member describing the subsequent loss and regret. There are also claims of abuse and inadequate communication with management, spurring involvement from police and adult protective services. While these reports represent severe concerns, they contribute to a broader conversation about the need for consistent standards, vigilant supervision, and open, ongoing dialogue with families.
Overall, Riverside Rehabilitation and Nursing Center appears to offer a spectrum of experiences that reflects the complexity of long-term care. It is a place where compassionate, patient-focused care can thrive - particularly in palliative settings and within a smaller, family-like team structure - supported by many staff members who are attentive, professional, and deeply invested in residents' well-being. At the same time, the reviews highlight significant areas for improvement: staffing stability, consistent adherence to care plans, reliable basic care, and transparent, responsive leadership. For families considering Riverside, the message is clear: the quality of care can be outstanding when the team is operating at its best, but potential worries warrant careful discussion with administrators, thorough facility tours, and direct conversations about staffing and care protocols to ensure the facility aligns with their loved one's needs and expectations.
The Riverside Center for Rehabilitation and Nursing in Castleton On Hudson, NY is a premier assisted living community that offers a wide range of amenities and care services to meet the needs and preferences of its residents. The community is designed to provide a comfortable and fulfilling lifestyle for seniors.
Residents of this community can enjoy various amenities including a beauty salon, cable or satellite TV, a computer center, and a fitness room. There is also a fully furnished gaming room, garden area, and outdoor space for relaxation and socializing. For those who enjoy reading, there is a small library available. Wi-Fi/high-speed internet is provided throughout the facility, allowing residents to stay connected with loved ones and engage in online activities.
The dining experience at the Riverside Center is exceptional with restaurant-style dining offered in the spacious dining room. Special dietary restrictions are catered to ensure that all residents receive meals that are nutritious and delicious. In addition to regular meal preparation and service, assistance with diabetes diet management is also available.
Care services at this community include 24-hour call system and supervision to ensure the safety and well-being of residents. Activities of daily living assistance such as bathing, dressing, and transfers are provided by trained staff members. Medication management is also offered to help residents stay on top of their medication schedules. A mental wellness program is available to support residents' emotional health.
Transportation arrangements are made both for non-medical purposes such as community outings or excursions as well as medical appointments with doctors. Move-in coordination ensures that the transition into the Riverside Center is smooth for new residents.
The community promotes an active lifestyle through concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Residents have easy access to nearby amenities including cafes, parks, pharmacies, restaurants, hospitals, and physicians.
Overall, the Riverside Center for Rehabilitation and Nursing provides excellent assisted living services in a comfortable environment where individuals can enjoy their retirement years with ease and fulfillment.
Riverside Center For Rehabilitation And Nursing is located at 90 No Main Street, Castleton On Hudson, NY 12033 in Rensselaer County, New York
Riverside Center For Rehabilitation And Nursing on seniors.fyi includes 7 photos including images showing architecture, outdoor, landscaping, interior, nature, dining, building, entrance, and more.
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