Steuben Center For Rehabilitation And Healthcare in Bath, NY
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7009 Rumsey Street Extension, Bath, NY 14810
For more information about senior living options: (844) 490-3973
The staff was pleasant, and the residents appeared well taken care of and content. The new security system gives confidence that loved ones are safe and well supervised. The atmosphere at Steuben Center was quiet and peaceful during the visit. It was a lovely home for the elderly, with ample room for visitors and residents. It was clean, and the staff were very good with the people. The advisor was excellent—clear, easy to follow, and polite. The facility was nice, with all the staff doing great jobs and delivering good service. The facility is amazing, and the staff are very helpful. It is a wonderful center where each patient is treated like family. The recreational staff were kind, and the physical therapy helped immensely. The finance team was tremendous, with Jessica and the team providing helpful assistance.
Some reviewers state that the facility is money-driven and cares only about profits. The staff are described as incompetent and rude, often unresponsive. The center is depicted as severely understaffed and unsanitary, leading to neglect. There are serious allegations of neglect and abuse, including ignored call lights and bedsores. The facility is accused of overmedicating residents and providing poor or improper care. Discharges and transfers due to non-payment are alleged, sometimes moving residents far from family. Several reviewers call for the center to be shut down or avoided. There are reports of financial abuses, such as overcharging for medical records and poor administrative responsiveness.Steuben Center for Rehabilitation and Healthcare in Bath is best suited for older adults who need skilled rehabilitation and short-term inpatient care, and for families that will stay actively involved during recovery. The facility presents a home-like feel, with welcoming common areas, room for visits, and a sense that therapy and daily routines can help a resident regain independence. Reviewers repeatedly highlight a usable rehabilitation program, with engaged therapists and recreational staff delivering meaningful activity, and they note a calm, quiet atmosphere when visitation is allowed. When therapy is on track and the patient is engaged, real gains are achievable, and the environment can feel supportive rather than clinical. For families who can supervise, advocate, and monitor progress closely, Steuben Center can be a constructive step back toward living at home.
However, those seeking a flawless, consistently high-level care experience should consider alternatives. The reviews are a mosaic, but they skew sharply toward concerns about understaffing, inconsistent responses to call lights, and reports of neglect or mistreatment. Long hours without a nurse, delays in daily care, and claims of poor hygiene and inadequate wound management appear in multiple accounts. Financial practices and record handling also surface repeatedly as red flags. For seniors with high medical complexity, dementia, or mobility needs that require constant supervision, the risk of gaps in care may outweigh potential rehab benefits. If transparency, predictable staffing, timely communication, and rigorous cleanliness are non-negotiable, exploring other facilities is prudent.
On the upside, when the staff are present and engaged, the care can be attentive. Several reviews describe friendly aides, compassionate nurses, and therapists who push for progress, with residents reporting improved mobility, enhanced mood, and better functional independence after rehab. The setting’s amenities, clean rooms, accessible common spaces, and outdoor areas, contribute to a sense of dignity and comfort that matters for healing. The presence of a structured rehab program and organized activities helps residents stay motivated and focused, while the security-conscious environment provides reassurance to families about safety. These positives do not erase the downsides, but they establish a plausible middle ground where rehabilitation gains are real if staffing is sufficient and care is consistent.
Yet the weight of the negative experiences cannot be ignored. Understaffing at weekends, delays in basic personal care, and concerns about consistent medical oversight create a backdrop of risk. Instances of poor infection control, failure to monitor hydration, and inconsistent administration of medications paint a troubling picture for long-term safety. Discharges driven by financial concerns or administrative turnover echo a lack of stable leadership, undermining trust when families need steady, proactive care. Some accounts describe deliberate or avoidable harm, including overmedication and insufficient attention to a resident’s changing condition. Taken together, these patterns suggest a facility where the outcome can hinge on daily staffing realities rather than a guaranteed baseline of quality.
To navigate these realities, prospective families should enter with a concrete plan. Before admitting a loved one, request a transparent tour focused on staffing ratios, therapy schedules, and daily care workflows. Speak with multiple frontline staff plus management about typical weekend coverage and how response times are measured. Review recent state inspections and any corrective actions, and ask for a written care plan with measurable goals. If choosing Steuben Center, insist on close oversight: scheduled updates, documented concerns, and a clear escalation path if call lights or medications go unattended. Consider arranging a trusted advocate, a family member, friend, or professional, to participate in rounds and to observe the resident’s condition daily during the first weeks. If the emphasis is on reliable therapy and a supportive environment with proactive leadership, Steuben Center can work; if not, alternatives deserve priority.
Ultimately, Steuben Center should be framed as a rehab-focused option with significant caveats. It offers real rehabilitation benefits and a homey milieu, but the price is paid in staffing volatility, variable cleanliness, and reports of inconsistent care. Families with the bandwidth for vigilance, and with residents capable of engaging in therapy and routines, may find a path to meaningful recovery here. Those who cannot accept episodic responsiveness, potential neglect, or disruptive administration should pursue other facilities where staffing, oversight, and culture align with higher, steadier standards. The decision rests on a clear risk-reward calculus: if recovery progress and compassionate therapy can be guaranteed through active advocacy, Steuben Center can be worth considering; if not, move toward safer, more reliably managed options.
105 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Elmira Corning Regional (24 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Steuben Center for Rehabilitation and Healthcare in Bath, NY is an assisted living community designed to provide seniors with a comfortable and enjoyable living environment. The community offers a range of amenities and care services to meet the needs of residents.
Amenities at the Steuben Center include a beauty salon, cable or satellite TV in each room, community-operated transportation for outings and appointments, a computer center, a dining room for restaurant-style meals, a fitness room for exercise and wellness activities, fully furnished accommodations, a gaming room for recreational activities, a garden for outdoor relaxation, housekeeping services to keep rooms clean and tidy, kitchenettes for residents who prefer to prepare their own meals, move-in coordination to assist with the transition process, outdoor spaces for walking or enjoying fresh air, private bathrooms in each room for convenience and privacy, a small library for reading and quiet time, telephones in each room to stay connected with loved ones, non-medical transportation arrangements as needed, transportation to doctors' appointments when necessary, a wellness center for health monitoring and support, as well as Wi-Fi/high-speed internet access.
In terms of care services provided at the Steuben Center, residents benefit from 24-hour call systems in case of emergencies or assistance needs. There is also 24-hour supervision to ensure resident safety. Trained staff are available to assist with activities of daily living such as bathing and dressing. Assistance with transfers is also provided when needed. Special dietary restrictions can be accommodated including diabetes diets. Meals are prepared and served by the staff. Medication management is available to ensure proper administration of medications. A mental wellness program supports residents' emotional well-being. Transportation arrangements can be made for non-medical purposes.
Residents at the Steuben Center can enjoy various activities offered by the community such as fitness programs tailored to seniors' needs and abilities. Planned day trips allow residents to explore nearby attractions or engage in recreational activities beyond the community. Resident-run activities give individuals the opportunity to take part in organizing events and programs. Additionally, there are scheduled daily activities to provide entertainment and socialization.
The location of the Steuben Center offers convenience with parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals all nearby. Overall, the Steuben Center for Rehabilitation and Healthcare provides a supportive and engaging environment for seniors seeking assisted living services in Bath, NY.
Steuben Center For Rehabilitation And Healthcare is located at 7009 Rumsey Street Extension, Bath, NY 14810 in Steuben County, New York
Steuben Center For Rehabilitation And Healthcare on seniors.fyi includes 5 photos including images showing bathroom, exercise, garden, landscaping, gym, assistance, physical therapy, rehabilitation, and more.
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