Steuben Center For Rehabilitation And Healthcare

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Steuben Center For Rehabilitation And Healthcare

7009 Rumsey Street Extension, Bath, NY 14810

For more information about senior living options: (844) 490-3973

2.5 from 2 reviews
Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at Steuben Center is very caring and attentive to residents' needs.
  • pro Residents have expressed satisfaction with the food provided at Steuben Center.
  • pro The facility has maintained a safe environment, with no reported cases of the virus.
  • pro The management was willing to negotiate a reduced price, making it more affordable for families.
  • pro They have been helpful in setting up Zoom calls for families to stay connected with their loved ones.

Cons

  • pro The nurses refused to connect calls and repeatedly claimed they were trying, causing frustration for the family.
  • pro The grandfather was overmedicated, leading to significant weight loss and distressing mental states.
  • pro The staff prioritized arguing over lunch instead of facilitating a final visit between the grandmother and her husband.
  • pro Access to medical records was denied to the grandfather's proxy, adding to the family's distress.
  • pro Communication with loved ones was severely limited; phone contact restrictions were enforced.
  • pro Relatives were not allowed to take pictures of the grandfather during visits, further isolating him from family support.
  • pro Visits were restricted to 30 minutes under strict supervision, diminishing meaningful family interaction.
  • pro There is a delay in response times when processing paperwork at Steuben Center, causing inconvenience for families seeking updates or assistance.

Review

The experiences of families with elder care facilities can often vary drastically, revealing both heart-wrenching failures and uplifting successes. In reflecting on these two contrasting reviews, one must confront the emotional weight that such settings can carry for families, especially during vulnerable moments like the end of a loved one's life. The first review paints a bleak picture of a facility where a grandfather suffered greatly in his final days. This narrative is fraught with distressing details about neglect and poor communication that ultimately exacerbated the family's grief.

At the core of this first review is a profound sense of loss compounded by feelings of betrayal. The writer recounts how their grandfather was overmedicated, causing him not only to lose an alarming 60 pounds but also to experience intense fear—so much so that he could no longer recognize himself in the mirror. Such circumstances raise serious questions about the standard of care provided by staff members at this facility. Compounding this tragedy is the account of failed attempts to maintain family connections through technology; multiple calls and Zoom meetings were prevented due to staff negligence, leaving family members feeling powerless and frustrated when they were unable to connect with their loved one.

The narrative takes a particularly heartbreaking turn when it reveals that vital moments were stolen from the family. As the grandfather lay in his final hours, instead of facilitating a visit between him and his wife—who had waited anxiously—the staff chose instead to engage in an argument over lunch. Such actions are not merely unprofessional; they reflect a disturbing lack of empathy for residents and their families who are experiencing devastating emotional turmoil during what should have been a cherished moment between lifelong partners.

On the other hand, we see an illuminating contrast in another review concerning Steuben Center (formerly Steuben County Infirmary). Here, satisfaction seems to prevail as described by family members who report positive experiences regarding their elderly relative's care. Unlike the previous account filled with pain and disappointment, this second perspective emphasizes safety and kindness facilitated by attentive nursing staff who seem genuinely invested in resident welfare. They note how successful communication via Zoom has been established without significant barriers, allowing families to remain connected despite physical separations.

Moreover, this reviewer shares insights into negotiating better pricing for their mother's stay at Steuben Center—a point that underscores flexibility within sometimes rigid systems surrounding eldercare costs. Complimenting the quality of food served there adds another layer of comfort; after all, nourishment plays an essential role not only in physical health but also contributes significantly to overall well-being among seniors whose appetites may wane due to myriad factors including age-related decline or emotional stressors.

Nevertheless, it's critical to acknowledge that some challenges persist even in more favorable environments like Steuben Center. Delays in processing paperwork could be indicative of larger systemic issues affecting responsiveness within healthcare facilities more broadly. While such delays can be frustrating for families eager for updates or changes regarding loved ones' care plans, it’s reassuring that overall sentiments remain positive even amidst operational hiccups.

In conclusion, these two contrasting reviews underscore the complexities inherent in selecting eldercare facilities for loved ones—a decision laden with emotional stakes that demands careful consideration and investigation into each potential option's ethos and practices. While one family experienced heartache compounded by neglectful practices resulting in irreparable loss during tragic circumstances, another found solace through supportive staff committed to high standards of care amid capable management strategies aimed at safeguarding residents’ well-being amidst ongoing public health considerations related to viral outbreaks. These narratives serve as poignant reminders about seeking out environments where compassion coexists harmoniously with competent medical attention—ensuring those we love are treated not only as patients but as valued human beings deserving dignity up until their very last breath.

Features

Housing

  • 105 resident community capacity 105 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Elmira Corning Regional (24 miles away) Elmira Corning Regional (24 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Steuben Center for Rehabilitation and Healthcare in Bath, NY is an assisted living community designed to provide seniors with a comfortable and enjoyable living environment. The community offers a range of amenities and care services to meet the needs of residents.

Amenities at the Steuben Center include a beauty salon, cable or satellite TV in each room, community-operated transportation for outings and appointments, a computer center, a dining room for restaurant-style meals, a fitness room for exercise and wellness activities, fully furnished accommodations, a gaming room for recreational activities, a garden for outdoor relaxation, housekeeping services to keep rooms clean and tidy, kitchenettes for residents who prefer to prepare their own meals, move-in coordination to assist with the transition process, outdoor spaces for walking or enjoying fresh air, private bathrooms in each room for convenience and privacy, a small library for reading and quiet time, telephones in each room to stay connected with loved ones, non-medical transportation arrangements as needed, transportation to doctors' appointments when necessary, a wellness center for health monitoring and support, as well as Wi-Fi/high-speed internet access.

In terms of care services provided at the Steuben Center, residents benefit from 24-hour call systems in case of emergencies or assistance needs. There is also 24-hour supervision to ensure resident safety. Trained staff are available to assist with activities of daily living such as bathing and dressing. Assistance with transfers is also provided when needed. Special dietary restrictions can be accommodated including diabetes diets. Meals are prepared and served by the staff. Medication management is available to ensure proper administration of medications. A mental wellness program supports residents' emotional well-being. Transportation arrangements can be made for non-medical purposes.

Residents at the Steuben Center can enjoy various activities offered by the community such as fitness programs tailored to seniors' needs and abilities. Planned day trips allow residents to explore nearby attractions or engage in recreational activities beyond the community. Resident-run activities give individuals the opportunity to take part in organizing events and programs. Additionally, there are scheduled daily activities to provide entertainment and socialization.

The location of the Steuben Center offers convenience with parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals all nearby. Overall, the Steuben Center for Rehabilitation and Healthcare provides a supportive and engaging environment for seniors seeking assisted living services in Bath, NY.

Nearby Places of Interest

Pharmacies

  • The Village Pharmacy (0.8 miles)
  • Walgreens (2.1 miles)
  • Top's Markets (2.1 miles)
  • Rite Aid (2.2 miles)
  • Walmart Pharmacy (16.5 miles)
  • Walgreens (17.4 miles)
  • Gerould's Professional Pharmacy (18.1 miles)

Physicians

  • Southern Tier Hearing (0.8 miles)
  • Virdee Medical Plcc (1 miles)
  • Twin Tiers Eye Care Associates (1.5 miles)
  • Bath Commmunity Health & Family Planning (1.6 miles)
  • Guthrie Bath (1.7 miles)
  • Keuka Family Practice Assocs (1.8 miles)
  • Finger Lakes Internists (1.9 miles)

Places of Worship

  • Bath Adventist Group (0.9 miles)
  • St Thomas Episcopal Church (1.6 miles)
  • Harvest Baptist Church (1.7 miles)
  • St Mary's R C Church (1.7 miles)
  • First Presbyterian Church of Bath (1.8 miles)
  • Family Life Ministries (4.1 miles)
  • Ferguson David Pastor (4.3 miles)

Parks

  • Pulteney Park (1.5 miles)
  • Champlin Beach Park (5.4 miles)
  • Village Square (5.4 miles)
  • Depot Park (5.6 miles)
  • Corning Area Small Fry Football League (15.7 miles)
  • Kinsella Park (15.8 miles)
  • Hodgeman Park (16.6 miles)

Restaurants

  • Restaurant 209 (1.6 miles)
  • Keetas (1.6 miles)
  • Nichols 415 Outer Limits (1.7 miles)
  • Betty Kay Bake Shop (1.7 miles)
  • Dave's Produce (1.7 miles)
  • Old National Hotel (1.7 miles)
  • Subway (2.1 miles)

Hospitals

  • Ira Davenport Memorial Hospital (1.8 miles)
  • Ira Davenport Memorial Hospital (2.1 miles)
  • Arnot Health (2.1 miles)
  • Bath VA Medical Center (2.8 miles)
  • Va Medical Center (2.8 miles)
  • Arnot Walk In Care (16.9 miles)

Cafes

  • Aroma Coffee Art Gallery (5.4 miles)
  • Beartown Peaches N Cream (16.9 miles)

Transportation

  • Avis Rent A Car (16.8 miles)

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