The Grand Rehabilitation And Nursing At Guilderland

Pros

• The reviewers appreciate the efforts of the dedicated staff members who work long hours and take on double shifts.
• Despite the challenges, the staff's commitment to their job can be seen through their conversations about their tiredness and dedication to caring for patients.
• The reviewers value the importance of proper food tray preparation and acknowledge that complaints have been made regarding this issue.
• Concerns regarding staffing shortages highlight the significance of having enough personnel to provide proper care, including changing, bathing, feeding, and spending time with patients.
• Recognizing the challenges faced during weekends, the reviewers express their concerns about maintaining cleanliness due to a lack of janitorial staff.
• The reviewers have taken proactive measures by contacting local authorities and planning to file more complaints in order to address these issues effectively.
• Acknowledging the shortage of healthcare workers, suggestions are made for owners to consider offering higher pay as a solution to attract more employees.
• Consistency in seeing familiar staff members every day demonstrates continuity and familiarity in providing patient care.

Cons

• The staff shortage is a major concern, with only three people working on an entire wing.
• Overheard conversations reveal employees talking about their exhausting double shifts and colleagues not showing up for work.
• The kitchen consistently fails to pay attention to food tray requirements despite numerous complaints.
• Lack of staff leads to a lack of care in essential tasks such as changing, bathing, feeding, and turning patients.
• Weekends are particularly problematic, with dirty rooms resulting from insufficient janitorial staffing.
• The owners should consider paying higher wages to address the shortage of healthcare workers.
• It is frustrating to see the same staff members every day, indicating an overload of patients per employee.
• The reliance on Medicare, Medicaid, and private funds as payment may allow substandard care to continue.

Review

The central concern expressed by residents and family members is the persistent staff shortage at this facility. It is disheartening to witness instances where an entire wing is attended to by a mere three individuals. Overhearing conversations among the staff reveals the challenging circumstances they face, including working double shifts and dealing with absenteeism. The fatigue and exhaustion experienced by the employees are evident, posing significant implications for the quality of care provided.

One area that has suffered greatly due to understaffing is the kitchen, which consistently fails to pay attention to dietary specifications when preparing food trays. Despite numerous complaints, no corrective measures seem to be taken, leaving residents disappointed and frustrated. This lack of attention to detail reflects a more profound issue regarding the overall level of care provided in essential tasks such as changing, bathing, feeding, and providing necessary assistance for movement.

Weekends prove particularly troubling as basic cleanliness standards are neglected, resulting in dirty rooms. The root cause seems to lie in insufficient compensation for janitorial positions; it appears that offering higher wages would attract candidates willing to undertake such responsibilities. Faced with these dire circumstances, concerned parties have sought help from various sources such as local ombudsmen and elder abuse attorneys, with plans underway to file additional complaints.

It is crucial to acknowledge that there is a nationwide scarcity of healthcare workers; however, it becomes apparent that more proactive measures ought to be taken by the for-profit owners of this facility. Many families have noticed a consistent presence of the same staff day after day, raising questions about patient-to-staff ratios. Although it may be convenient for management to maintain minimal staffing levels while still receiving payments from Medicare, Medicaid, and private funds, this should not come at the expense of adequate care provision.

Ultimately, it is vital for both the well-being of residents and the reputation of this facility that immediate action be taken. Addressing the staff shortage should be a top priority through strategies such as increasing wages, offering incentives, and actively recruiting qualified personnel. Additionally, the kitchen must be held accountable for adhering to dietary requirements to ensure the residents' nutritional needs are met adequately.

The concerns expressed by those who have witnessed firsthand the inadequate staffing levels and resulting lack of care deserve serious attention. By rectifying these issues promptly, this facility can strive towards providing an environment that promotes the well-being and dignity of its residents. Recognizing the importance of investing in competent and dedicated staff members will not only enhance the quality of care but also establish a reputation synonymous with compassion and excellence in senior living.

This part of Altamont, New York offers convenient access to various amenities and services that may be important for senior living. There are multiple pharmacies nearby, including CVS and Walgreens, as well as healthcare providers such as Physicians and specialists like Retina Consultants At Great Oaks. Additionally, there are several dining options ranging from casual eateries like McDonald's to more upscale restaurants like The Standard Restaurant & Lounge. For relaxation, there are cafes like Starbucks and Panera Bread for a quick bite or coffee break. Places of worship such as New Covenant Presbyterian Church provide spiritual support, while parks like Cook Playground offer opportunities for outdoor recreation. Nearby hospitals include Albany Medical Center and St Peter's Hospital, ensuring easy access to medical care if needed. Additionally, transportation options like the Schenectady Amtrak Station and Albany International Airport offer convenience for travel needs. Overall, this area provides a variety of resources that can cater to the needs of seniors looking for a comfortable and accessible living environment.

Pharmacies

• CVS Pharmacy (1.7 miles)
• Walgreens (3.7 miles)
• CVS Pharmacy (3.7 miles)
• Optum Infusion Services (5.7 miles)
• Walmart Pharmacy (5.8 miles)
• CVS Pharmacy (5.9 miles)
• Walgreens (6 miles)

Physicians

• Pattison Theta S (1.8 miles)
• Center For Sports Medicine (2.1 miles)
• Capital Care Family Practice Guilderland (2.1 miles)
• Retina Consultants At Great Oaks (5.9 miles)
• Bailey Filipp & Wakil Eye Physicians & Surgeons (5.9 miles)
• Stephen Sipperly, DO (5.9 miles)
• Dr Robert H Dropkin, MD (6.2 miles)

Restaurants

• Indian Ladder Farmstead Cidery and Brewery (3.2 miles)
• Capital City Diner (5.2 miles)
• The Standard Restaurant & Lounge (5.7 miles)
• McDonald's (5.8 miles)
• McDonald's (5.8 miles)
• McDonald's (6.1 miles)
• Tops American Grill, Bakery & Bar (6.2 miles)

Cafes

• Starbucks (3.5 miles)
• Panera Bread (5.8 miles)
• Starbucks (6.2 miles)
• Starbucks (6.2 miles)
• Starbucks (6.8 miles)
• Panera Bread (7.5 miles)
• Villa Italia (7.7 miles)

Places of Worship

• Astral Journeys Center (4.7 miles)
• New Covenant Presbyterian Church (7.9 miles)
• Bethlehem Lutheran Church (8.6 miles)

Parks

• Cook Playground (6.4 miles)
• North Bethlehem Park (6.6 miles)
• Collins Circle (7.1 miles)
• Miracle Playground (8.6 miles)

Hospitals

• Albany Medical Center (7 miles)
• Bellevue Woman's Care Center (7.6 miles)
• Ellis Hospital (8.5 miles)
• Cancer Care Center (8.5 miles)
• St Peter's Hospital (8.5 miles)
• St Peter's Hospital (8.6 miles)

Theaters

• Regal Colonie Center & RPX (7.3 miles)

Transportation

• Schenectady Amtrak Station (7.9 miles)
• National Car Rental (8.2 miles)
• Southwest Airlines (8.3 miles)
• Albany International Airport (ALB) (8.3 miles)
• Terminal B (8.3 miles)