Overall Review of E J Noble Hospital Samaritan
common
34 reviews mention this
Staff kindness shows up, too
Many residents describe staff who were kind and attentive.
Across the reviews, a recurring theme is that people felt treated with courtesy and respect, especially during urgent moments. Several reviewers mention nurses, radiology teams, or physician assistants being professional, explaining what was happening, and moving quickly once care started. Some write about being treated with dignity while in pain or anxiety, and feeling their questions were handled.
caveat
26 reviews mention this
Wait times and understaffing complaints
Reviews repeatedly point to long waits and limited capacity.
Many reviewers describe waiting for hours to be seen, sometimes even when they reported the hospital was not busy. Some also call out situations like no one at registration, being left unattended in the waiting area, or trouble getting basic help such as mobility support. A few reviews also explicitly connect the experience to limited staffing or limited services, framing it as a capacity issue rather than a one-time problem.
caveat
30 reviews mention this
Rudeness and dismissive treatment
Several reviews describe rude, mocking, or dismissive behavior.
Alongside positive staff stories, there are frequent negative reports about tone and bedside manner. Reviewers mention people laughing, mocking patients in hallways, staff appearing judgmental, or providers dismissing symptoms without doing the work they expected. Some reviews describe communication breakdowns, including not answering questions clearly or feeling pushed to leave without adequate attention.
common
9 reviews mention this
Imaging and radiology care stands out
Residents often single out imaging teams for professionalism.
A smaller but consistent thread is positive feedback about imaging and radiology. Reviewers describe staff who explained procedures, took care while performing CT scans, and treated people more comfortably than they expected. Several comments focus on prompt testing and the way imaging staff handled anxious or uncomfortable situations.
caveat
6 reviews mention this
Billing and management feel costly
Some families report billing issues or high costs.
Beyond clinical experiences, a few reviewers raise concerns about management and billing. One review describes a billing problem that required follow-up after the original submission, and another calls out high charges for the level of service received. Others frame costs and billing confusion as a reason they would not return.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
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