E J Noble Hospital Samaritan in Alexandria Bay, NY
E J Noble Hospital Samaritan is a nursing home community in Alexandria Bay, NY.
Information last verified:
19 Fuller St, Alexandria Bay, NY 13607
For more information about senior living options: (866) 208-4318
2.9 from 105 reviews
5 stars
44
4 stars
4
3 stars
1
2 stars
5
1 stars
51
Overall Review of E J Noble Hospital Samaritan
common34 reviews mention this
Staff kindness shows up, too
Many residents describe staff who were kind and attentive.
Across the reviews, a recurring theme is that people felt treated with courtesy and respect, especially during urgent moments. Several reviewers mention nurses, radiology teams, or physician assistants being professional, explaining what was happening, and moving quickly once care started. Some write about being treated with dignity while in pain or anxiety, and feeling their questions were handled.
caveat26 reviews mention this
Wait times and understaffing complaints
Reviews repeatedly point to long waits and limited capacity.
Many reviewers describe waiting for hours to be seen, sometimes even when they reported the hospital was not busy. Some also call out situations like no one at registration, being left unattended in the waiting area, or trouble getting basic help such as mobility support. A few reviews also explicitly connect the experience to limited staffing or limited services, framing it as a capacity issue rather than a one-time problem.
caveat30 reviews mention this
Rudeness and dismissive treatment
Several reviews describe rude, mocking, or dismissive behavior.
Alongside positive staff stories, there are frequent negative reports about tone and bedside manner. Reviewers mention people laughing, mocking patients in hallways, staff appearing judgmental, or providers dismissing symptoms without doing the work they expected. Some reviews describe communication breakdowns, including not answering questions clearly or feeling pushed to leave without adequate attention.
common9 reviews mention this
Imaging and radiology care stands out
Residents often single out imaging teams for professionalism.
A smaller but consistent thread is positive feedback about imaging and radiology. Reviewers describe staff who explained procedures, took care while performing CT scans, and treated people more comfortably than they expected. Several comments focus on prompt testing and the way imaging staff handled anxious or uncomfortable situations.
caveat6 reviews mention this
Billing and management feel costly
Some families report billing issues or high costs.
Beyond clinical experiences, a few reviewers raise concerns about management and billing. One review describes a billing problem that required follow-up after the original submission, and another calls out high charges for the level of service received. Others frame costs and billing confusion as a reason they would not return.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Types of Care
Skilled Nursing Facility
Transportation
Watertown International (24 miles away)
Nearby Places of Interest
This part of Alexandria Bay, New York, offers a variety of places of worship for spiritual support and community engagement, including the Philadelphia United Methodist Church and Riva Ridge Chapel Traditional Protestant Service. Residents can also enjoy dining options such as Cook's Family Diner and Jreck Subs, as well as convenient transportation services provided by U-Haul Moving & Storage and G Wizz Auto Rentals. For leisure activities, there are parks like Butterfield Park and entertainment venues like Black River Drive In Theatre. Additionally, access to healthcare is readily available with physicians like Harvey Frank E Dr MD nearby, along with pharmacies such as Walgreens for medication needs. Overall, this area provides a well-rounded environment for seniors looking to settle in a peaceful and convenient location in Alexandria Bay.
Places of Worship
Philadelphia United Methodist Church (16.4 miles)
Riva Ridge Chapel Traditional Protestant Service (20.5 miles)
Medicare provides limited coverage for skilled nursing home care, covering full benefits for the first 20 days and partial benefits up to 100 days under certain conditions, after which families must explore alternative funding options like Medicaid or long-term care insurance to manage potentially high costs. Proactive planning is essential to navigate the complexities of financing ongoing care once Medicare coverage ends.
Geriatric care managers create personalized care plans for older adults, addressing their medical, social, financial, and psychological needs while coordinating services and advocating for their well-being. They help families navigate caregiving challenges but may be hindered by high costs and a shortage of qualified professionals.
The article highlights the importance of empathy and open communication when comforting someone who is grieving, noting that grief is unique to each individual and emphasizing the need for sincere expressions of condolence, active listening, and ongoing support. It also addresses cultural differences in mourning practices and encourages tailored approaches to provide effective comfort.
E J Noble Hospital Samaritan photos
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Skilled Nursing Facility
Watertown International (24 miles away)
Independent Living option with well-appointed interiors and ample communal spaces.
Managing Nursing Home Expenses After Medicare Coverage Ends
Is a Geriatric Care Manager the Right Choice for Your Family?
Compassionate Conversations: How to Comfort Someone Who Is Grieving