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300 Old Hook Road, Westwood, NJ 07675
For more information about senior living options: (844) 490-3973
At Care One At Valley, the monthly cost for a semi-private room is $7,800, which reflects the premium services and amenities provided by this facility. When compared to the average costs in Bergen County at $6,049 and across New Jersey at $5,068, it is evident that Care One At Valley positions itself as a higher-end option within the region. This pricing may be indicative of an enhanced level of care, specialized programming, or superior accommodations that cater to the needs of its residents. Families considering this facility should weigh the benefits against these costs to ensure it meets their expectations for quality and value in senior care.
| Floor plans | Care One At Valley | Bergen County | New Jersey |
|---|---|---|---|
| Semi-Private | $7,800 | $6,049 | $5,068 |
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The staff are described as wonderful, compassionate, and attentive from the front desk to the care teams. Management is noted for being attentive to family and resident needs, making transitions smooth. The physical, occupational, and speech therapy teams are highly professional, with personalized treatment plans. The facility is clean, well-maintained, and equipped to support a variety of therapies. Families feel welcomed, supported, and confident that their loved ones are in good hands. The meals are reported to be excellent and the dining experience enjoyable. The environment is warm and encouraging, promoting emotional well-being and progress. Staff consistently go above and beyond to ensure residents' comfort, safety, and engagement in activities.
The reviewers describe CareOne as the worst nursing home, with most nurses lacking empathy and the front desk being unhelpful. CareOne Valley is criticized as becoming one of the worst facilities, with administration described as toxic and care that neglects residents. Residents report being left unattended for hours and requests for help ignored or met with rude responses. Personal belongings and equipment (like clothes and oxygen machines) are described as going missing. The building is noted as old and hospital-like, with areas in need of renovation. The food service is criticized as terrible, with cold dishes, incomplete orders, and limited menu choices. Understaffing and poor communication are cited, with calls and messages not returned. There are serious allegations of harm, including bedsores and, in at least one case, a resident's death, linked to inadequate care.CareOne at Valley in Westwood, NJ is best suited for seniors who are navigating post-acute rehabilitation and want a therapy-forward program in a setting that feels connected to a hospital nearby. The strongest case rests with families seeking aggressive physical and occupational therapy, clear care coordination, and daily engagement that supports a return home. Residents who arrive after surgery or a serious fall tend to make meaningful gains when the rehabilitation team designs individualized plans and partners with families to track progress. The facility often earns praise for a welcoming admissions process, clean environments, and staff who genuinely focus on recovery, safety, and dignity. For families, this location represents a credible option when the priority is restoring function quickly, with a staff that treats recovery as a team endeavor.
Those who should consider alternatives are families who cannot tolerate signs of inconsistent staffing, or who must have unwavering daily attention and rapid responsiveness. A number of reviews document turnover and variable experiences among aides and nurses, with some families reporting delays, lapses in communication, or attitudes that undermine trust. There are alarming anecdotes about care gaps, safety concerns, and even negative experiences that culminated in calls for accountability. For anyone needing intensive, high-stability supervision or specialized memory-care oversight, other facilities may offer more predictable staffing patterns and stronger administrative transparency. Also, if a patient's needs skew toward long-term, 24/7 clinical management rather than short-term rehab, it may be prudent to explore options with a more uniform daily workflow and clearer escalation procedures.
On the plus side, the rehab and clinical teams at CareOne at Valley are frequently described as exceptionally capable and compassionate. Physical therapists and occupational therapists are praised for personalized approaches, explaining plans, and pushing residents to regain strength while respecting limits. Nursing staff are repeatedly acknowledged for attentiveness, practical problem-solving, and a willingness to coordinate with families. The social-work and dietary teams also surface as reliable resources, smoothing transitions, tailoring meals to preferences, and ensuring families stay informed. Cleanliness and a calm, supportive atmosphere emerge as consistent strengths when the facility is fully staffed, contributing to a sense of safety during vulnerable recovery periods. These elements often offset the stress of rehab by delivering tangible progress and reassurance.
Yet the cons cannot be dismissed. Across reviews, concerns about staffing levels, communication gaps, and occasional disrespect or neglect appear too frequently to ignore. Some families report prolonged wait times for assistance, inconsistent responses to calls, and experiences that feel impersonal or rushed. Others recount serious safety lapses, including issues with wound care, medication administration, and the handling of medical equipment, which understandably erode confidence. The building's age and uneven modernization also surface in feedback, with a portion of residents describing a hospital-like feel in older wings, while others praise newly renovated spaces. Food quality and menu execution surface as another variable, with praise for variety and taste in some visits and disappointment in others. Taken together, these patterns emphasize that outcomes at CareOne at Valley are highly contingent on day-to-day staffing and supervisor oversight.
In decision-making terms, the pros strongly align with short-term rehab objectives: robust therapy, active engagement, and a caregiving team that can rally around a resident's recovery. When these positives are present, they can meaningfully offset most concerns, delivering genuine improvement, confidence for families, and a smoother path back home. However, the cons - especially staffing variability, variable communication, and the potential for safety gaps - mean that this community may not be the best fit for every situation. Families should approach enrollment with a plan: request a detailed, written care plan; meet the supervising nurse and therapy leads; review recent state or regulatory findings; and visit at different times to gauge actual staffing levels and responsiveness. If stability, transparent accountability, and consistently high-touch supervision are non-negotiable, it may be wise to compare alternatives before making a final commitment. Overall, CareOne at Valley stands as a credible, capable option for rehab-focused care, but it demands careful due diligence and candid expectations around staffing and safety oversight.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style. Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents. Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
LaGuardia (16 miles away) Westchester Cty (17 miles away) Newark International (22 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. KosherKosher options are important for seniors because they adhere to dietary laws that are significant to many Jewish individuals, providing them with peace of mind and an opportunity to maintain their cultural traditions and beliefs while living in a senior living community. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults. Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Care One at Valley in Westwood, NJ is a vibrant and luxurious assisted living community that provides exceptional care and support for seniors. This beautiful community offers a wide range of amenities to enhance residents' quality of life.
Residents can indulge in pampering at the on-site beauty salon or relax in the comfortable lounges while watching their favorite shows on cable or satellite TV. Care One at Valley also offers community operated transportation for convenient access to nearby attractions and local services.
For those who enjoy technology, there is a computer center with high-speed internet access where residents can stay connected with loved ones or explore new interests. The dining room offers restaurant-style dining with delicious meals prepared by professional chefs. Special dietary restrictions are also accommodated.
A variety of recreational activities are provided to keep residents engaged and entertained. The fitness room allows residents to maintain an active lifestyle, while the gaming room provides opportunities for friendly competition. The small library is perfect for quiet reading or socializing with fellow residents.
Outdoor space, including a garden area, provides a peaceful environment for residents to enjoy nature and fresh air. Additionally, a wellness center is available to support overall health and well-being.
Care One at Valley ensures the safety and well-being of its residents through 24-hour call system monitoring and 24-hour supervision. Trained staff members assist with activities of daily living such as bathing, dressing, and transfers. Medication management services are also provided to ensure proper medication administration.
The community's location boasts convenience with numerous parks, pharmacies, physicians, restaurants, and hospitals nearby. Concierge services are available to assist residents in planning day trips or simply providing information about local attractions.
Overall, Care One at Valley offers a warm and inviting atmosphere where seniors can receive personalized care in an elegant setting. With a focus on promoting independence, wellness, and social engagement, this assisted living community is an ideal choice for seniors seeking comfort, convenience, and compassionate care.
At Care One At Valley, the monthly cost for a semi-private room is $7,800, which reflects the premium services and amenities provided by this facility. When compared to the average costs in Bergen County at $6,049 and across New Jersey at $5,068, it is evident that Care One At Valley positions itself as a higher-end option within the region. This pricing may be indicative of an enhanced level of care, specialized programming, or superior accommodations that cater to the needs of its residents. Families considering this facility should weigh the benefits against these costs to ensure it meets their expectations for quality and value in senior care.
Care One At Valley is located at 300 Old Hook Road, Westwood, NJ 07675 in Bergen County, New Jersey
Care One At Valley on seniors.fyi includes 22 photos including images showing interior, physical therapy, rehabilitation, landscaping, decor, bedroom, building, architecture, and more.
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Interior
Outdoors
Decor
Building
Architecture
Bedroom
Dining
Landscaping
Garden
Seating Area
Exercise Equipment
Office
Healthcare
Rehabilitation
