Care One At Valley

Pros

• The staff at CareOne at Valley was described as friendly and accommodating, providing excellent care to residents.
• Many reviewers praised the dedication of the nurses and therapists, highlighting their warm and attentive approach to patient needs.
• Residents enjoyed a variety of meal options catered to their specific preferences, contributing to a positive dining experience.
• Cleanliness and hygiene of the rooms were commended, with daily disinfecting noted by multiple reviewers.
• Activities organized for residents, such as French night, were appreciated for providing entertainment and engagement within the facility.
• Specific staff members received notable praise for their exceptional support and commitment to patient care, like Glenda and Fran.
• Reviewers expressed satisfaction with the overall atmosphere of CareOne at Valley, describing it as welcoming and pleasant upon entry.

Cons

• CareOne at Valley neglected the resident, leaving them without attention for 7-8 hours a day.
• The facility received a violation notice from the state due to insufficient nursing and staff.
• After only four days in the facility, communication with the resident was difficult, raising concerns about their well-being.
• One family experienced poor care, leading to their father's decline and complications from a bedsore that ultimately resulted in his passing.
• A nurse exhibited unprofessional behavior by making jokes during a serious situation, which upset the family of a resident.
• Several reviews highlighted issues with lack of responsiveness from staff and inadequate attention to residents' needs.

Review

CareOne at Valley has garnered a mixed bag of reviews, reflecting the diverse experiences of families and residents who have passed through its doors. The facility itself presents a dichotomy; while one reviewer noted that they only toured the older sections, which felt reminiscent of a typical hospital, another observer mentioned the existence of new renovations. Despite these improvements in certain areas, visitors often question the overall quality of care available, particularly in regard to staffing levels and attentiveness to residents’ needs.

A central concern raised by several reviewers centers on neglect and inadequate staffing. One family reported their loved one being left without attention for seven to eight hours daily, asserting that this lack of care led to significant deterioration in their mother’s health. In fact, CareOne at Valley received a violation notice from state authorities due to insufficient nursing staff—a situation described as merely receiving a "slap on the wrist." This alarming note was coupled with instances of poor communication from administrative offices that failed to return phone calls and overall dissatisfaction with food services.

Conversely, there are numerous accounts detailing positive experiences within CareOne at Valley. Some families praised the attentiveness and professionalism exhibited by nurses and therapists during rehabilitation processes. In particular, patients recovering from strokes or severe infections were reportedly treated with warmth and responsiveness from various medical staff members. Reviews highlighted personal stories where specific caregivers made lasting impressions by going above their basic duties—such as arranging emergency surgical procedures or creating custom meal plans tailored to individual needs.

Quality of life factors such as cleanliness and food variety also emerged as recurring themes in both favorable and unfavorable reviews. While some described rooms being consistently clean and meals catering effectively to special dietary requirements, others voiced concerns about mixed-up orders and subpar nutrition during their stay. This discrepancy indicates potential inconsistencies in operations that could heavily impact resident satisfaction depending on individual experiences or shifts within staff dynamics.

The emotional weight carried by many family members is evident—as illustrated by one heartbreaking review concerning a father’s decline leading ultimately to his passing due to complications from an untreated bedsore. This sentiment was echoed through accounts where some individuals felt dismissed or neglected within the system altogether, fostering distrust among those tasked with caring for vulnerable populations.

Yet amid this backdrop of concern lurked encouraging accounts revealing dedicated staff members committed wholeheartedly to their roles within the facility. Reports surfaced praising enthusiastic participation in recreational activities designed for patient enjoyment—a refreshing reminder that even amidst chaos can exist moments worth celebrating together as one community striving towards caring for each other adequately.

Ultimately, CareOne at Valley stands entrenched between adversities faced head-on by patients requiring assistance along with remarkable triumphs sprinkled throughout these challenges identified via testimonials shared online: it is essential prospective residents weigh these varied perspectives subsequently before making crucial decisions regarding long-term care arrangements based purely upon transient interactions captured here today!

Physicians

• Kayal Orthopedic - Westwood (0.1 miles)
• Tenafly Pediatrics (3.7 miles)
• Orangetown Pediatric Associates (3.9 miles)
• Park Medical Group PA (4.5 miles)
• Northeast Orthopedics & Sports Medicine - Orangeburg (5.1 miles)
• Women's Total Health of Woodcliff Lake (5.3 miles)
• Memorial Sloan Kettering Cancer Center Bergen (5.9 miles)

Hospitals

• Hackensack Meridian Health Pascack Valley Medical Center (0.2 miles)
• The Valley Hospital (4.6 miles)
• Holy Name Medical Center (7 miles)

Pharmacies

• CVS Pharmacy (1.1 miles)
• CVS Pharmacy (3.1 miles)
• Walgreens (3.5 miles)
• CVS Pharmacy (3.9 miles)
• CVS Pharmacy (4 miles)
• CVS Pharmacy (4 miles)
• Walgreens (4.3 miles)

Restaurants

• Popeyes Louisiana Kitchen (3.6 miles)
• McDonald's (3.7 miles)
• Taco Bell (3.8 miles)
• Suburban Diner (4.7 miles)
• McDonald's (4.7 miles)
• Houston's (5.6 miles)
• The 9W Market (5.6 miles)

Parks

• Van Saun County Park (4.2 miles)
• Saddle River County Park - Dunkerhook Area (5.1 miles)
• Saddle River County Park (5.3 miles)
• Tallman Mountain State Park (5.5 miles)
• Piermont Pier (6.5 miles)
• Uniontown Playground (7.3 miles)
• Riverdale Park (8 miles)

Cafes

• Starbucks (5.3 miles)
• Starbucks (6.4 miles)
• Starbucks (6.6 miles)
• Bogota Press Cafe (7.4 miles)
• Starbucks (7.9 miles)
• Willow & Whisk (8.3 miles)

Places of Worship

• Good Shepherd Lutheran Church (5.4 miles)
• All Saints Episcopal Church (5.9 miles)
• Community Church Of Glen Rock (6 miles)
• Hawthorne Gospel Church (7.7 miles)
• The Riverdale Minyan (8.2 miles)
• St Pauls Parish (8.6 miles)

Theaters

• AMC DINE-IN Shops At Riverside 9 (5.6 miles)
• Dreamscape at AMC Garden State Plaza (5.8 miles)
• Nanuet STM 12 & RPX (7.6 miles)
• AMC Palisades 21 (8.4 miles)

Transportation

• NJT - Waldwick Station (6.1 miles)
• Metro North - Dobbs Ferry Train Station (7.2 miles)
• Metro North - Riverdale Station (7.5 miles)
• NJT - Hawthorne Station (7.9 miles)
• Bus Stop (8.2 miles)