Milford Manor in West Milford, NJ
Save69 Maple Road, West Milford, NJ 07480
For more information about senior living options: (844) 490-3973
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Everybody there is super nice. The staff is wonderful and attentive to residents' needs. The director of the nursing staff is amazing, and nurse Janice is a wonderful, caring nurse with a big heart. Colleen is very helpful, courteous, polite, and professional. Agnes and Mark from therapy are wonderful. Great nurses take good care of their patients, and the facility is very clean and well staffed. Vicki, Kate, and Amanda are amazing. Milford Manor is a well-run facility with friendly, compassionate staff. All the staff are very friendly and sweet, and visitors feel welcomed. The care is second to none.
They warned others not to bring a loved one to Milford Manor, calling the place a joke and alleging lack of care and supplies. They described Milford Manor as filthy and smelly, with poor cleaning. They claimed some staff seem to be there for a paycheck and do nothing to help residents. They reported long wait times for assistance (30 minutes to 3 hours) and residents not getting timely help. They criticized the food as subpar, cold, and unappetizing. They said promises (like a single room) were not kept and necessary medical equipment or meds were not provided. They labeled Milford Manor a death trap and advised others to stay away. They complained about short-staffing and unhelpful staff. They doubted the 4-star rating, suggesting reviews might be paid for.Milford Manor in West Milford is best suited for families that prize personal attention from a consistently engaged caregiving team, and for residents who need robust subacute rehab or long-term nursing care where staff relationships and daily hands-on support drive the experience. The facility earns praise for nurses, aides, and therapists who know residents by name, respond promptly, and coordinate well with families and physicians. In many cases, patients move through recovery with visible gains in mobility and independence, often after surgeries or injuries, and families repeatedly highlight how staff keep them informed and involved. For those who value a warm, people-centered culture and reliable transportation and logistics support, Milford Manor often delivers.
Some families may want to consider alternatives if cleanliness, consistency, or predictability are primary concerns. A portion of reviews raise red flags about odor, sanitation, or inconsistent cleaning in certain areas, as well as reports of long wait times for assistance. There are also voices cautioning about perceived short-staffing or uneven experiences among departments, including dining and housekeeping. Additionally, several reviewers recount serious complaints tied to medical handling and communication, and a few note troubling legal or safety-related concerns. For families who cannot tolerate these kinds of inconsistencies or who require near-uniform experiences, it's prudent to compare with other nearby options and verify current standards before deciding.
The strongest pros at Milford Manor - compassionate, attentive staff; proactive medical coordination; and solid rehabilitation outcomes - often offset the drawbacks when the care plan is clear and expectations are aligned. Families consistently praise how quickly aides and nurses respond to call lights, how adept rehabilitation teams tailor therapy to individual needs, and how admissions staff help secure the best room and services. The ability to arrange transportation for appointments and the personal attention residents receive in and out of therapy sessions create a tangible sense of safety and progress. In contexts where the focus is rehab or ongoing nursing care with a culture of warmth, these strengths tend to outweigh the occasional operational hiccups.
That said, the cons in the mix matter. When cleanliness or maintenance lapses appear, or when residents experience delays in basic assistance, the impact can be meaningful - especially for families evaluating a long-term home. Food quality and menu alignment surface as gaps in some reviews, suggesting that dietary variety and taste may not consistently meet all expectations. The experiences of harmony between administration, nursing, and therapy teams can also vary by shift or department, which means outcomes are less predictable than in an ideal scenario. In short, Milford Manor can be outstanding in a well-structured, well-staffed week, but the texture of daily life may feel uneven if floors need scrubbing, or if response times drift during busy periods.
For families deciding how to weigh this option, come in with a concrete plan and questions. Request a clear outline of the current staffing ratios on each shift, and ask to see a recent summary of care plans and progress notes for a loved one. Inquire about the dining program - whether there is a dedicated cook, how meals are prepared, and how dietary restrictions are accommodated - and tour the kitchen and dining area when possible. If rehab is a priority, press for examples of successful mobility gains, length of stay ranges, and the cadence of/PT/OT sessions. Finally, probe any ongoing concerns you have about cleanliness or responsiveness with the administrator or director of nursing, and request a trial period or a longer observation window if feasible.
Ultimately, Milford Manor presents a compelling case for families seeking genuine warmth combined with effective rehabilitation and long-term care. It is not a one-size-fits-all solution; the strongest endorsements come from those who value a culture of attentiveness and who can tolerate some variability in day-to-day operations. For the right resident - one who thrives on individualized attention, steady communication, and concrete rehab progress - the positives can far outweigh the negatives. For others, particularly those fixated on pristine, uniformly spotless environments or flawless service across every shift, it makes sense to compare closely with alternatives and visit with a critical eye before committing.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Milford Manor in West Milford, NJ is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community is fully furnished and provides private accommodations with private bathrooms, allowing residents to enjoy their personal space.
The amenities at Milford Manor cater to various needs and interests. Residents can pamper themselves at the beauty salon or stay entertained with cable or satellite TV in their own rooms. Community operated transportation is available for outings and appointments, ensuring that residents have easy access to the outside world. For those who enjoy staying connected digitally, there is a computer center with Wi-Fi/high-speed internet.
The dining experience at Milford Manor is exceptional, offering restaurant-style dining where residents can savor delicious meals prepared by skilled chefs. The staff takes special dietary restrictions into consideration, accommodating specific needs such as diabetes diets.
To promote an active lifestyle, the community provides a fitness room and encourages participation in fitness programs. Resident-run activities and scheduled daily activities keep everyone engaged and entertained. Planned day trips offer opportunities for exploration and enjoyment beyond the community.
Residents' health and well-being are given utmost priority at Milford Manor. The 24-hour call system ensures immediate assistance if needed, while 24-hour supervision guarantees safety round-the-clock. Trained caregivers are available to provide assistance with daily living activities such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications as prescribed, promoting optimal health.
The mental wellness program focuses on supporting residents' emotional well-being through various activities and therapies. Additionally, concierge services are provided to cater to any additional needs or requests.
Having pharmacies nearby ensures convenient access to medication supplies when required.
Milford Manor offers a comfortable and supportive environment where seniors can thrive while receiving personalized care tailored to their individual needs. With its array of amenities, care services, and engaging activities, this assisted living community is an excellent choice for seniors seeking a fulfilling and enriching lifestyle.
Milford Manor is located at 69 Maple Road, West Milford, NJ 07480 in Passaic County, New Jersey
Milford Manor on seniors.fyi includes 5 photos including images showing interior, decor, lighting, windows, healthcare, living room, chandelier, wall art, and more.
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