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1.9 from 35 reviews
5 stars
7
4 stars
1
3 stars
0
2 stars
1
1 stars
26
Overall Review of ProMedica Skilled Nursing and Rehabilitation (Voorhees East)
caveat19 reviews mention this
Call response and medication timing
Residents describe long waits for help and late medication delivery.
Several reviews say the call bell is slow to be answered and that residents go without timely assistance. Others describe delays in receiving pain medication or medication in general, with some families reporting they had to chase staff for basic care. A few reviewers also mention medication mistakes or situations where they felt updates and follow-through were missing.
caveat10 reviews mention this
Food quality and dietary consistency
Food receives mixed feedback, with repeated complaints about service and diets.
Some residents and families report food is good or even excellent, including praise for the dining room and the convenience of meals. Others describe frequent issues with meal delivery—such as trays arriving incomplete, incorrect items showing up for dietary needs, or meals not arriving when expected. Several reviewers also tie food problems to frustration about needing to bring meals from outside or paying extra for what they want.
common7 reviews mention this
Therapy support varies by unit
Therapies like PT, OT, and speech are frequently mentioned in reviews.
Reviews repeatedly mention physical, occupational, and speech therapy as part of the stay, with some families calling therapy teams excellent and consistent with personalized treatment plans. Other reviewers say therapy access was limited or inconsistent, including accounts of having very few sessions during a stay. Even when therapy is viewed positively, a number of reviews still pair it with concerns about nursing responsiveness.
common6 reviews mention this
Facility looks nice, cleanliness varies
The building’s look is praised, but cleanliness is not consistently described the same way.
Multiple reviews describe the facility as attractive and even spotless, with a hotel-like feel. At the same time, other reviewers report problems such as dirty bathrooms, soiled items left for days, or furniture cleanliness concerns. Taken together, residents often mention the appearance, then contrast it with how care and upkeep were handled.
caveat10 reviews mention this
Nurse professionalism ranges widely
Nursing feedback swings from attentive to rude and unresponsive.
Some reviews highlight nurses, aides, and unit staff as caring and professional, including praise for communication with families. Other reviewers describe rude or unresponsive nursing care, delayed help, and trouble getting information or updates from staff. A few accounts also point to hygiene and bedside assistance as part of the negative experience.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
21 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Transportation
Philadelphia International (17 miles away)
Care Services
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Scheduled daily activities
Nearby Places of Interest
Pharmacies
Rite Aid (0.1 miles)
CVS Pharmacy (1.7 miles)
Rite Aid (2.1 miles)
CVS Pharmacy (2.4 miles)
CVS Pharmacy (2.6 miles)
Rite Aid (2.8 miles)
CVS Pharmacy (3.3 miles)
Physicians
The Endo Center at Voorhees (0.4 miles)
Cooper Internal Medicine (2.4 miles)
Cooper Medical Building 1 (2.5 miles)
CHOP Specialty Care & Surgery Center (2.7 miles)
Advocare Marlton Pediatrics (3 miles)
Heymann Manders & Green (3.5 miles)
Rowan SOM Family Medicine Residency Program (4.2 miles)
ProMedica Skilled Nursing and Rehabilitation (Voorhees East) on seniors.fyi includes 5 photos including images showing interior, dining, seating area, bedroom, fireplace, lobby, stone wall, building, and more.
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Caregiver burnout is a common issue resulting from the intense physical, emotional, and mental demands of caregiving, leading to symptoms like fatigue and social withdrawal. To prevent burnout, caregivers should recognize early warning signs and implement self-care strategies, seek support, and prioritize their own well-being alongside that of those they care for.
Caregiver exhaustion, or burnout, stems from the relentless demands of caregiving, leading to emotional and physical depletion characterized by stress, frustration, and neglect of personal needs. Addressing this burden is essential to prevent long-term consequences, with early recognition and support being crucial for caregivers to maintain balance and implement self-care.
Hospice care at home provides specialized end-of-life support that focuses on comfort and dignity for individuals with life-limiting illnesses, offering a range of services including medical management, emotional and spiritual support, and logistical assistance tailored to the family's needs. It involves collaboration to create individualized care plans and extends to bereavement support after a loved one's passing.
ProMedica Skilled Nursing and Rehabilitation (Voorhees East) photos
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Interior
Living Room
Building
Bedroom
Seating Area
Interior
Decor
Bedroom and Windows
Dining
Living Room
Building, Architecture, and Exterior
Fireplace
Seating Area
Lobby and Stone Wall
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21 resident community capacity
Skilled Nursing Facility
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Philadelphia International (17 miles away)
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Brand-new facility with modern amenities and bistro-style dining.
Caring for Those Who Care: Recognizing, Understanding, and Overcoming Caregiver Burnout
Caregiver Exhaustion: Recognizing the Signs and Restoring Your Well-Being
Understanding Hospice Care at Home: Comprehensive Services, Key Benefits, and Eligibility
