ProMedica Skilled Nursing and Rehabilitation (Voorhees East)

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ProMedica Skilled Nursing and Rehabilitation (Voorhees East)

113 South Route 73, Voorhees, NJ 08043

For more information about senior living options: (844) 490-3973

1.6 from 28 reviews
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23

Skilled Nursing Facility

Overall Review

Pros

  • pro The nurses at the facility are attentive and listen to the needs of both patients and their families.
  • pro The therapists are highly recommended for developing personalized treatment plans based on patients' goals.
  • pro The speech therapy team has been recognized for going above and beyond in their care.
  • pro The facility is noted for its excellent private rooms, which are single and beautiful.
  • pro The food provided at the facility is described as excellent by some reviewers.

Cons

  • pro The medical staff was terrible, and the doctors were the worst the reviewer has ever encountered.
  • pro The nursing staff did not provide proper care or instruction for managing a stomach tube.
  • pro There were frequent delays in medication administration, sometimes leading to missed doses.
  • pro Staff members exhibited unprofessional behavior, including shouting at patients and families.
  • pro Patients experienced neglect, such as being left without necessary care and dirty conditions in their rooms.
  • pro Communication from the medical team was poor, leaving families uninformed about patient progress and needs.
  • pro The facility appeared to be short-staffed, resulting in inadequate support for patients.
  • pro One incident led to a patient's severe dehydration and hospitalization after receiving little attention.
  • pro Visitors witnessed unsanitary conditions, including surgery incisions left soiled for extended periods.
  • pro Overall care was described as horrendous and unacceptable by multiple reviewers.

Review

Powerback Voorhees Rehabilitation Facility has garnered a wide array of reviews from families and patients, revealing a stark contrast in experiences that can only be described as alarming. The overall sentiment among the majority of reviewers strongly leans toward dissatisfaction, with many individuals recounting harrowing experiences of neglect and poor medical care. For instance, one reviewer expressed outrage at the inadequate treatment received during their stay when they were reliant on a stomach tube due to dysphagia following surgery. Complaints included delays in medication delivery, inappropriate feeding practices that led to feelings of nausea, and an unclean environment where basic hygiene was seemingly disregarded.

Moreover, numerous accounts highlight significant issues with medical staff responsiveness and professionalism. One reviewer explicitly critiqued Dr. Surrey, claiming skepticism about her qualifications and expressing frustration over her lack of communication throughout their relative’s stay. This sentiment was echoed by others who mentioned unprofessional behavior from nursing staff and social workers who appeared disinterested in patient welfare. In particular, families recounted instances where loved ones experienced severe lapses in care; one case involved a patient suffering from an ostomy bag issue that worsened dramatically due to improper handling by staff, underscoring serious inadequacies in training or protocol adherence.

Additionally, there are harrowing stories involving falls and injuries sustained by patients while under Powerback's supervision. A family reported that their loved one fell multiple times within just a few days at the facility, leading them to question the adequacy of monitoring protocols for vulnerable patients. Such direct threats to resident safety have left many individuals feeling that this institution lacks fundamental aspects necessary for quality rehabilitation—most notably proper nursing care and sufficient staffing levels to address urgent patient needs promptly.

While some reviews do offer praise for aspects such as physical therapy services—including commendations for individual therapists—the overarching theme remains critical regarding direct nursing care. Many family members complained about long wait times for scheduled assistance and unresponsive call bells, which can lead to situations where patients are left unattended for extended periods. The frustration surrounding these delay patterns reflects poor communication throughout various departments within the facility, creating an atmosphere rife with anxiety rather than trust or comfort.

Contrasting sharply with these negative reviews is a handful of positive remarks suggesting that certain staff members provide exemplary care when circumstances allow it. Some families did note appreciation for nurses who exhibited attentiveness and compassion towards both patients and their relatives alike; however, these comments are overshadowed by widespread grievances about systemic issues plaguing the entirety of Powerback Voorhees’ operations.

Ultimately, numerous families voiced a grave warning against utilizing this facility for rehabilitation needs based on firsthand experiences characterized by distressing neglect and low standards managing medical requirements—highlighting serious concerns regarding the well-being of residents entrusted into their care. Thus far-reaching cautionary tales seem to indicate that prospective patients—and particularly those caring for vulnerable loved ones—should seek alternative rehabilitation options wherever possible if they wish to avoid similarly negative outcomes seen by so many before them at Powerback Voorhees Rehabilitation Facility.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Philadelphia International (17 miles away) Philadelphia International (17 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

ProMedica Skilled Nursing and Rehabilitation (Voorhees East) is an assisted living community located in Voorhees, NJ. Our community offers a wide range of amenities to ensure the comfort and well-being of our residents. Each room is fully furnished and equipped with cable or satellite TV, telephone, and Wi-Fi/high-speed internet access. Residents can enjoy delicious meals in our dining room, with special dietary restrictions catered to. Housekeeping services are provided to maintain a clean and organized living space.

Our dedicated staff provides 24-hour supervision and assistance with daily activities such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure comprehensive care for our residents. Medication management is available to ensure consistency and accuracy in medication intake. Our mental wellness program focuses on promoting emotional well-being among our residents.

For added convenience, we offer move-in coordination services and transportation arrangements for medical appointments. Outdoor spaces such as gardens provide opportunities for relaxation and recreation.

In terms of nearby amenities, there are multiple pharmacies, physicians, restaurants, and hospitals in close proximity to our community. This ensures easy access to essential services and healthcare facilities.

At ProMedica Skilled Nursing and Rehabilitation (Voorhees East), we strive to create a comfortable and supportive environment where our residents can thrive while receiving the assistance they need.

Nearby Places of Interest

Pharmacies

  • Rite Aid (0.1 miles)
  • CVS Pharmacy (1.7 miles)
  • Rite Aid (2.1 miles)
  • CVS Pharmacy (2.4 miles)
  • CVS Pharmacy (2.6 miles)
  • Rite Aid (2.8 miles)
  • CVS Pharmacy (3.3 miles)

Physicians

  • The Endo Center at Voorhees (0.4 miles)
  • Cooper Internal Medicine (2.4 miles)
  • Cooper Medical Building 1 (2.5 miles)
  • CHOP Specialty Care & Surgery Center (2.7 miles)
  • Advocare Marlton Pediatrics (3 miles)
  • Heymann Manders & Green (3.5 miles)
  • Rowan SOM Family Medicine Residency Program (4.2 miles)

Hospitals

  • Virtua Voorhees Hospital (0.7 miles)
  • Virtua Berlin Hospital (3.5 miles)
  • Jefferson Stratford Hospital (4.3 miles)
  • Jefferson Cherry Hill Hospital (8.1 miles)

Restaurants

  • McDonald's (1.6 miles)
  • Chick-Fil-A (1.7 miles)
  • Sundaes (1.9 miles)
  • Palace Diner Restaurant (2.1 miles)
  • China King (2.9 miles)
  • Redstone American Grill (3.3 miles)
  • Chick-Fil-A (3.3 miles)

Transportation

  • PATCO/NJ Transit: Lindenwold Station (3.9 miles)
  • PATCO Westmont Station (8.1 miles)

Parks

  • Country Farms Park (5.5 miles)

Cafes

  • Starbucks (6.8 miles)
  • Panera Bread (7 miles)
  • Starbucks (7.1 miles)
  • Jersey Java & Tea (7.5 miles)
  • Starbucks (8.6 miles)

Places of Worship

  • St Charles Boromeo Catholic Church (8.4 miles)

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