Powerback Rehabilitation in Voorhees Township, NJ

Pros

• Michele provided amazing care and patience, and the mother felt comfortable right away.
• The patient is very happy with the care and appreciates the hospitality.
• The facility is nice, very clean, and the caregivers are attentive.
• The atmosphere and cleanliness impressed visitors; the employees were accommodating and friendly.
• The staff provides outstanding care and supervision; the facility is beautiful, clean, safe, and well maintained.
• They highly recommend this subacute rehabilitation facility to anyone needing this level of care.
• The food is good, served fresh and hot with flavor, which helps patients feel normal.
• Michele's cheerful, attentive service improves the experience for families.
• The care and therapy are excellent, and Michele's hospitality is appreciated by visitors.
• The hospitality team was outstanding and made loved ones feel at home.
• The suburban atmosphere and hotel-like decor give hope for recovery.
• The private rooms are lovely, and the facility feels like an upscale hotel.

Cons

• The patients are not safe here.
• Medications were not ordered correctly, causing a patient to miss important doses for several days.
• The management is rude and uncaring.
• The nurses are overworked and short-staffed, and they complain in the hallways.
• The building is not cleaned regularly and the bathrooms are filthy.
• The CNAs are rude, lazy, sneaky, and spiteful, and the facility is poorly managed.
• The food is nearly inedible and often served cold.

Review

PowerBack Rehabilitation in Voorhees Township is best suited for families pursuing short-term post-acute rehabilitation after surgery who prize a hotel-like setting, private rooms, and a welcoming, personable staff that can help their loved one regain mobility quickly. The facility frequently earns praise for its clean, modern environment, appealing common spaces, bistro-style dining, and engaging amenities such as a movie theater and comfortable gathering areas. When therapy and daily activities come together with attentive hospitality, residents often show meaningful progress and families feel reassured by the atmosphere and the visible commitment of frontline staff.

That strength, however, sits alongside a spectrum of cautionary experiences that deserve careful consideration. A subset of reviews flags persistent safety and care gaps, including medication management lapses, delays with basic assistance, and inconsistent nursing responsiveness. Several families describe anxious moments over missed meds, long hold times on call bells, and perceived short-staffing that compromises timely care. Rooms and shared spaces have been criticized by some visitors for odor or wear, and a few accounts portray management and supervisory responsiveness as uneven. These contrasts create a clear question: how reliably will medical oversight and day-to-day care align with the rehab goals?

The strongest positives revolve around therapy intensity and the overall environment. When therapists and aides coordinate with families, progress is tangible, and the facility's newer, well-appointed setting supports recovery. Patients commonly receive thorough rehabilitation planning - physical, occupational, and even speech therapy - under the umbrella of a hospital-affiliated model, with physicians on site and active case management. Hospitality staff and coordinators earn frequent accolades for personal touches, timely check-ins, and meticulous efforts to keep families informed and comforted. In practice, these elements can unlock momentum in early recovery, especially for patients who respond well to structured routines and a reassuring, hotel-like backdrop.

Yet the main drawbacks cannot be dismissed. The most consequential concerns center on the consistency of medical care and basic daily support. In several reviews, safety and dignity hinged on the presence of proactive advocacy from family members or trusted caregivers, because frontline staff could be overwhelmed at peak times. Reports of inconsistent wound care, gaps in feeding or nutrition management, and uneven attention from nursing and aides paint a picture of a facility that, while capable in many shifts, can falter when staffing tiers dip or workflows become uncoordinated. For families, this means that the expected smooth rehab trajectory may require vigilant oversight, regular check-ins, and a readiness to escalate issues promptly.

For decision-making, approach PowerBack as a facility with strong upside potential tempered by real risk factors. Prospects for meaningful recovery are highest when the family plans to be highly involved: demand clear daily care plans, request direct introductions to the primary therapists, and insist on timely medication administration and wound care oversight. Prospective residents should probe staffing models, verify nurse availability across shifts, and seek recent, facility-specific quality metrics or state inspection findings. A tour should include conversations with the director, social worker, and, importantly, frontline nurses and aides to gauge whether the current staffing level and culture feel supportive rather than reactive.

The bottom line for families is practical and nuanced. PowerBack offers the promise of a bright, comfortable rehab experience with robust therapy and a welcoming atmosphere, which can powerfully boost recovery for a medically appropriate candidate. However, that promise depends on consistent medical oversight, reliable staffing, and attentiveness to daily needs that some reviewers report as variable. For those who can maintain close advocacy, set clear expectations, and prioritize the ambiance and therapy program as catalysts for healing, PowerBack can be an excellent match. For others - especially where uninterrupted medical management, predictable nurse response, and scrupulous cleanliness are non-negotiable - consider alternatives with a track record of steadier clinical execution and fewer variance-driven experiences.

This part of Voorhees Township, New Jersey, offers a variety of essential services and amenities within close proximity. With several pharmacies, physicians, and hospitals nearby, residents can easily access healthcare facilities as needed. Additionally, there are a range of dining options such as fast food chains like McDonald's and Chick-Fil-A, as well as sit-down restaurants like Redstone American Grill. For transportation, the Lindenwold PATCO/NJ Transit Station is just a short drive away for convenient travel to surrounding areas. The abundance of parks and cafes in the vicinity provide opportunities for leisurely activities and socializing with friends or family. Overall, this area presents a well-rounded community that may be suitable for those considering senior living options in the area.

Pharmacies

• Rite Aid (0.1 miles)
• CVS Pharmacy (1.7 miles)
• Rite Aid (2.1 miles)
• CVS Pharmacy (2.4 miles)
• CVS Pharmacy (2.6 miles)
• Rite Aid (2.8 miles)
• CVS Pharmacy (3.3 miles)

Physicians

• The Endo Center at Voorhees (0.4 miles)
• Cooper Internal Medicine (2.4 miles)
• Cooper Medical Building 1 (2.5 miles)
• CHOP Specialty Care & Surgery Center (2.7 miles)
• Advocare Marlton Pediatrics (3 miles)
• Heymann Manders & Green (3.5 miles)
• Rowan SOM Family Medicine Residency Program (4.2 miles)

Hospitals

• Virtua Voorhees Hospital (0.7 miles)
• Virtua Berlin Hospital (3.5 miles)
• Jefferson Stratford Hospital (4.3 miles)
• Jefferson Cherry Hill Hospital (8.1 miles)

Restaurants

• McDonald's (1.6 miles)
• Chick-Fil-A (1.7 miles)
• Sundaes (1.9 miles)
• Palace Diner Restaurant (2.1 miles)
• China King (2.9 miles)
• Redstone American Grill (3.3 miles)
• Chick-Fil-A (3.3 miles)

Transportation

• PATCO/NJ Transit: Lindenwold Station (3.9 miles)
• PATCO Westmont Station (8.1 miles)

Parks

• Country Farms Park (5.5 miles)

Cafes

• Starbucks (6.8 miles)
• Panera Bread (7 miles)
• Starbucks (7.1 miles)
• Jersey Java & Tea (7.5 miles)
• Starbucks (8.6 miles)

Places of Worship

• St Charles Boromeo Catholic Church (8.4 miles)