Powerback Rehabilitation

Pros

• The facility features a beautiful, brand new environment with bistro-style dining that was appreciated by the patients.
• One reviewer noted that their mother received effective care and was able to transition back to assisted living after just two and a half days post-surgery.
• The reviewer who had a positive experience in 2014 mentioned receiving good care and results following cardiac bypass surgery during their stay at the facility.

Cons

• The medical care provided throughout the facility is inadequate, and the "Medical Director" is described as ignorant and dismissive of patient concerns.
• The Facility Director is characterized as rude, ignorant, and unprofessional.
• Patients experience long wait times (15 to 45 minutes) for assistance from staff.
• Bedding is not changed in a timely manner, with delays until late afternoon due to laundry issues.
• Physical therapy services are inconsistent and sometimes nonexistent without explanation.
• There are complaints about unprofessional behavior from doctors and difficulty in obtaining necessary care for patients.
• One patient developed fluid in her lungs, but it took two days for the facility to contact her surgeon about her condition.
• Staff members are reluctant to assist patients with personal hygiene needs in the morning.
• Patients may go without basic necessities like a shower during their stay at the facility.
• The facility appears attractive but is ultimately described as understaffed and unable to provide adequate care for patients.

Review

The reviews of PowerBack Rehabilitation Facility present a stark contrast in experiences, highlighting significant concerns over the quality of medical care and the professionalism of staff at this otherwise aesthetically pleasing facility. A commonly expressed sentiment is the alarming inadequacy of medical attention provided to patients, especially when compared to past experiences at the same location. Many reviewers indicate that their loved ones received subpar care during critical recovery periods, leaving them feeling frustrated and disappointed.

One anonymous reviewer recounts a harrowing experience involving their mother’s treatment at PowerBack. The issue escalated after questioning the “Medical Director” about her mother's medical care, which led to an unprofessional response: “Get Her Out.” Such dismissive attitudes from leadership raised red flags for the reviewer, who firmly advises others to keep their loved ones away from what they consider one of the worst rehabilitation facilities available. This negative sentiment was echoed by another reviewer who described poor communication and rude behavior from both nursing staff and management throughout their loved one’s stay.

Another contributor noted that while they once received good care in 2014 after cardiac bypass surgery, returning to the facility years later revealed a decline in service quality. Patients experienced lengthy wait times for assistance, with call bells going unanswered for 15 to 45 minutes on multiple occasions. The laundry was not completed on time, resulting in bedding not being changed until late afternoon—signaling a lack of proper hygiene standards. Furthermore, physical therapy sessions were inconsistent; some days there were no explanations offered as to why treatments had been skipped entirely. In one particularly troubling account, it took two days for staff to contact a patient’s surgeon regarding concerning symptoms related to fluid build-up in her lungs.

Alarming instances of neglect continued with reports of reluctance from staff members to help patients with basic hygiene tasks in the mornings. One reviewer stated that their loved one went without a shower for six consecutive days while there—a shameful reality for any healthcare establishment. Although some acknowledged that PowerBack is housed within a beautiful setting equipped with modern amenities like bistro-style dining options—features that had pleased other patients—the overall perception remained clouded by dissatisfaction regarding day-to-day operational realities and patient care.

Concerns about understaffing were another significant theme across many reviews. Several patrons described an environment where caregivers often seemed overburdened or unavailable due to inadequate staff levels, leading families to feel compelled to take on caregiving roles themselves just so their relatives could receive necessary assistance. When addressing concerns directly with management—referred colloquially as “the powers that be”—families reported feeling dismissed or belittled rather than receiving constructive feedback on how issues would be rectified moving forward.

Yet amidst all these scathing critiques lay an unexpected contrast wherein some visitors shared positive experiences during short stays in recent months for recovery following surgeries like heart operations. This discrepancy suggests that perhaps individual interactions can vary greatly depending on timing or personal circumstances surrounding each patient's visit. Ultimately though, most reviewers strongly recommend avoiding sending family members or friends to PowerBack Rehabilitation Facility based on concerns regarding consistent quality of care throughout extended periods at this facility.

In conclusion, while certain facets gained appreciation—the modern aesthetics and initial positive impressions—the overwhelming consensus points towards serious deficiencies in reliable patient care matched alongside problematic leadership dynamics within nursing practices overall at PowerBack Rehabilitation Facility. As such it stands as crucial advice: prospective patients should conduct thorough research before considering this facility for health-related rehabilitative needs post-surgery or illness recovery.

This part of Voorhees Township, New Jersey, offers a variety of essential services and amenities within close proximity. With several pharmacies, physicians, and hospitals nearby, residents can easily access healthcare facilities as needed. Additionally, there are a range of dining options such as fast food chains like McDonald's and Chick-Fil-A, as well as sit-down restaurants like Redstone American Grill. For transportation, the Lindenwold PATCO/NJ Transit Station is just a short drive away for convenient travel to surrounding areas. The abundance of parks and cafes in the vicinity provide opportunities for leisurely activities and socializing with friends or family. Overall, this area presents a well-rounded community that may be suitable for those considering senior living options in the area.

Pharmacies

• Rite Aid (0.1 miles)
• CVS Pharmacy (1.7 miles)
• Rite Aid (2.1 miles)
• CVS Pharmacy (2.4 miles)
• CVS Pharmacy (2.6 miles)
• Rite Aid (2.8 miles)
• CVS Pharmacy (3.3 miles)

Physicians

• The Endo Center at Voorhees (0.4 miles)
• Cooper Internal Medicine (2.4 miles)
• Cooper Medical Building 1 (2.5 miles)
• CHOP Specialty Care & Surgery Center (2.7 miles)
• Advocare Marlton Pediatrics (3 miles)
• Heymann Manders & Green (3.5 miles)
• Rowan SOM Family Medicine Residency Program (4.2 miles)

Hospitals

• Virtua Voorhees Hospital (0.7 miles)
• Virtua Berlin Hospital (3.5 miles)
• Jefferson Stratford Hospital (4.3 miles)
• Jefferson Cherry Hill Hospital (8.1 miles)

Restaurants

• McDonald's (1.6 miles)
• Chick-Fil-A (1.7 miles)
• Sundaes (1.9 miles)
• Palace Diner Restaurant (2.1 miles)
• China King (2.9 miles)
• Redstone American Grill (3.3 miles)
• Chick-Fil-A (3.3 miles)

Transportation

• PATCO/NJ Transit: Lindenwold Station (3.9 miles)
• PATCO Westmont Station (8.1 miles)

Parks

• Country Farms Park (5.5 miles)

Cafes

• Starbucks (6.8 miles)
• Panera Bread (7 miles)
• Starbucks (7.1 miles)
• Jersey Java & Tea (7.5 miles)
• Starbucks (8.6 miles)

Places of Worship

• St Charles Boromeo Catholic Church (8.4 miles)