Hampton Ridge

Pros

• The facility is very clean and well-maintained, offering a pleasant environment for rehabilitation.
• Many staff members are described as warm, friendly, and attentive, providing excellent care to residents.
• The physical therapy unit is state-of-the-art, helping patients achieve their goals of returning home.
• Visitors appreciated the variety of activities available to residents, enhancing their overall experience at the facility.
• The Dietary Department is committed to ensuring that meals are enjoyable and healthy for all residents.
• Several reviewers expressed satisfaction with the overall care received during their stay at Hampton Ridge, recommending it to others in need of rehabilitation services.
• Staff members are recognized for showing kindness and compassion towards patients during challenging times.
• Positive experiences were shared about the responsiveness and helpfulness of certain staff members in addressing patient needs and concerns.

Cons

• The nurses at Hampton Ridge are extremely rude, with no one greeting patients or families.
• A patient was denied a glass of water and essential pain medication while being extremely ill.
• The receptionist at the facility had a terrible attitude and was unwelcoming.
• Staff left a patient alone in bed immediately after they were dropped off by a medical van, showing neglect.
• Many reviewers reported that the administration is unprofessional and lacks communication with families regarding their loved ones' care.
• There were complaints about missing personal belongings and inadequate responses from staff regarding these issues.
• Patients received little rehabilitation time and were often left inactive in bed.
• The facility was described as dirty, with unpleasant odors and filthy common areas.
• Staff reportedly failed to administer necessary medications to patients, leading to serious health risks.
• Several reviewers claimed that promises made by the staff regarding care or services were not kept, suggesting deception within the facility's operations.

Review

Hampton Ridge Healthcare & Rehabilitation Center has received a diverse array of reviews from families and patients that highlight significantly contrasting experiences. While some individuals laud the facility for its cleanliness, friendly staff, and effective rehabilitation services, others condemn it for rude nurses, poor communication, and inadequate patient care. The stark differences in perceptions reflect an inconsistent level of service and quality within the facility.

Many reviewers emphasize the negative interactions they or their loved ones had with staff members. One reviewer expressed outrage at the way their sister was treated during her stay, noting extreme rudeness among nurses and instances where basic needs were denied, such as access to water or timely medication. Another review echoed similar sentiments regarding unwelcoming staff and reported that once their family member was dropped off by a medical van, they were left unattended without any assistance from caregivers. This prevailing theme of unprofessionalism raises significant concerns about the training and attitude of staff within Hampton Ridge.

In stark contrast to these negative experiences are several positive reviews praising the facility’s physical therapy unit and general cleanliness. Some visitors described Hampton Ridge as a desirable place for rehabilitation due to its state-of-the-art equipment and commitment to helping patients return home safely. Personal anecdotes also mention friendly greetings from employees during visits, creating a more hospitable atmosphere amidst complaints about rudeness encountered by others. The presence of engaging activities like bingo seems to contribute positively to residents' morale according to multiple reports.

However, dissatisfaction remained prevalent among many families regarding operational aspects of care delivery. A recurring complaint involved issues with personal belongings going missing despite being labeled; family members noted that clothing items and essential items like phone chargers disappeared without explanation. Additionally, poor communication from administration was highlighted as problematic when one family learned only via their father's hospital social worker that he would not be readmitted after hospitalization—a critical lapse in notification that left them feeling uninformed during a stressful time.

Worse yet were alarming accounts of neglectful care leading to severe health issues. A patient reportedly acquired pneumonia during their stay; there were allegations of insufficient medications administered for health conditions like hypertension. Such serious claims included a lack of hygiene standards in both common areas and bathrooms—one review pointed out filthiness accompanied by unpleasant odors lingering in hallways—which calls into question the overall standard at which patient welfare is maintained within Hampton Ridge.

Against this backdrop of discontent surrounding caregiver attentiveness is an underlying sentiment that some patients did receive quality rehabilitative support after surgical procedures or hospital stays. Positive reports highlighted the efficiency with which nursing staff responded during emergencies; one commenter recounted how alert staff quickly aided after a fall incident following hip surgery—an indication that while some experienced subpar treatment, others benefitted from proactive caregiving when situations demanded it.

In summary, it appears Hampton Ridge Healthcare & Rehabilitation Center faces a critical need for systemic improvement across multiple dimensions—from enhancing staff conduct towards residents’ families to ensuring consistent quality control over patient care practices. With such varying reviews reflecting either side of the spectrum—from adequate rehabilitation services delivered effectively to distressing claims about neglectful behavior—the management would greatly benefit from addressing these discrepancies head-on if they hope to improve standards whilst restoring confidence among prospective residents and their families seeking trusted care solutions.

This section of Toms River, New Jersey, offers convenient access to a variety of healthcare facilities such as Children’s Specialized Hospital and Ocean Medical Center. Additionally, there are several reputable physicians and pharmacies in close proximity. Residents can also enjoy a range of dining options including Wendy's, McDonald's, and TGI Friday's, as well as cafes like Starbucks. The area is home to the Presbyterian Church of Toms River for those seeking spiritual fulfillment. Transportation is easily accessible with the Toms River Bus Terminal nearby. For entertainment, residents can visit AMC Brick Plaza 1 theater or explore nature at Jakes Branch County Park or Angela Hibbard Dog Park. Overall, this part of Toms River provides a well-rounded community with various amenities for senior living.

Hospitals

• Children’s Specialized Hospital Outpatient and Long Term Care Center – Toms River Stevens Road (0 miles)
• Community Medical Center For Kids & Family (3 miles)
• Children's Specialized Hospital Outpatient Center – Toms River Lakehurst Road (3.6 miles)
• Ocean Medical Center (6.6 miles)

Physicians

• Geffner R E MD (0.2 miles)
• Sinha Prabhat, MD (2.6 miles)
• Atlantic Medical Imaging (2.7 miles)
• Central Jersey Hand Surgery (2.7 miles)
• Garden State Pain and Radiology Center (2.7 miles)
• Central Jersey Hand Surgery (2.8 miles)
• Dr Shah Office (2.9 miles)

Pharmacies

• CVS Pharmacy (1.3 miles)
• Rite Aid (2.2 miles)
• Walgreens (2.4 miles)
• Walgreens (2.6 miles)
• CVS Pharmacy (2.7 miles)
• Rite Aid (2.7 miles)
• Parkway Pharmacy (2.8 miles)

Restaurants

• Wendy's (2.2 miles)
• McDonald's (2.6 miles)
• Burger King (2.8 miles)
• TGI Friday's (2.8 miles)
• Friendly's (2.9 miles)
• Applebee's (3 miles)
• Food Court (3.1 miles)

Cafes

• Starbucks (3.1 miles)

Places of Worship

• Presbyterian Church of Toms River (3.3 miles)

Transportation

• Toms River Bus Terminal (4.1 miles)

Theaters

• AMC Brick Plaza 1 (5.4 miles)

Parks

• Jakes Branch County Park (5.6 miles)
• Angela Hibbard Dog Park (6.6 miles)