Meridian Nursing & Rehab At Shrewsbury
Save89 Avenue At The Common, Shrewsbury, NJ 07702
For more information about senior living options: (844) 490-3973
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The staff at the facility are described as very helpful and caring. The front desk staff are warm and friendly, with one staff member described as the sweetest. The team across departments (front desk, nurse case manager, and second-floor nursing staff and aides) are described as awesome. The doctor in charge has been outstanding. The facility is described as pleasant and very nice. The staff were courteous at check-in and helped settled the patient in. Occupational therapy and physical therapy are great. Kate in physical therapy is very helpful. The aides working there are good, with several nice younger staff on weekends. The overall team at Hackensack Meridian Nursing and Rehabilitation (now COMPLETE CARE) is fabulous.
The facility is described as awful and neglectful, with staff allegedly rough with a resident and failing to check on her after she was found on the floor naked. The facility is labeled horrible, with treatment of patients and families described as awful, and a call for the state to investigate. The staff are accused of ignoring call buttons for up to an hour, leaving patients without help. The facility is described as understaffed and delivering poor care, resulting in bedsores and limited therapy. Residents are reportedly isolated for having a common cold, which is deemed inappropriate. There are reports of staff screaming and yelling at patients. The rooms are not cleaned properly and the facility is described as dirty. A reviewer urges others not to send loved ones there. A reviewer claims new ownership prioritizes money over care. There are calls for the facility to be closed.A wide range of experiences emerge from these reviews, painting a picture of a facility that some families feel meets their needs in meaningful ways while others view it as a place where neglect and neglect-like conditions are all too common. On one end, several reviewers describe caring, attentive staff who go above and beyond, with particular praise for certain therapists and doctors, as well as a front desk team that feels warm and welcoming. One reviewer even credited the nursing and rehabilitation team with "awesome" care, noting that the doctor in charge had been outstanding and that a transition to new ownership might still preserve the level of care that had been shown to their family member. A few others highlight specific staff members - Katie in physical therapy, or a nurse case manager in particular - who stood out as helpful and compassionate. A few reviews repeatedly mention the positive attitude and helpfulness of the front desk, suggesting that the personal warmth there helps balance the more clinical interactions elsewhere.
But the other side of the ledger is steeped in highly distressing, specific complaints. Several reviewers recount experiences where residents with dementia were not properly attended to, including one troubling account of a patient who was found on the floor and naked, with family members asserting the staff were rough and did not provide needed help. In these narratives, concerns aren't limited to momentary slips but extend to a pattern of delayed responses to call buttons, with some families reporting waits of 20 minutes, 30 minutes, or longer for basic assistance to the bathroom or to attend to alarms. The fear and frustration surrounding these delays are compounded by stories of residents who suffer from incontinence or bedsores, and in at least one case a stage 4 pressure sore that became infected, which the reviewer described as a clear sign of neglect and insufficient monitoring.
Other accounts focus on the overall environment and management practices. Several reviewers accuse the facility of being understaffed to a dangerous degree, with aides and nurses working at an exhausting tempo, and with phrases like "understaffed" and "not enough help" repeated across multiple posts. There are vivid, unsettling details about patients not being checked for hours, or being told to wait long periods for personal care while lying in bed or sitting in chairs, sometimes leading to accidents or bedsores. Some reviewers link the problems to organizational changes, noting "new owners" and suggesting that cost-cutting or restructuring may have contributed to deteriorating care quality. There are even pointed complaints about isolation policies tied to infection control, with some reviewers arguing that isolating a patient with a common cold is excessive and not aligned with CDC guidelines, while others view isolation as a convenient excuse to limit family presence and further neglect.
The reviews also reflect a tension between individual staff members who are praised and others who are criticized. A recurring motif is that a few staff members are described as genuinely caring, responsive, and capable - yet they are framed as exceptions in an environment where many other frontline workers are perceived as overwhelmed or unsympathetic. For example, while one reviewer singled out an especially dedicated nurse or a standout physical therapist as making a real difference, others emphasize the opposite experience - front desk warmth contrasted with nurses who are described as the worst they have encountered, or a nurse manager accused of yelling at patients. One reviewer even mentions a specific staff member by name in a mixed context: positive interactions with some caregivers contrasted with strong negative feelings about others in the same care setting.
There is also criticism aimed at operational and administrative aspects of the facility. Several reviewers complain about the sign-in and sign-out process, describing lines and long waits that leave families frustrated at critical moments of transition. Cleaning and room maintenance are touched on as well, with some reviewers reporting rooms that were not cleaned properly and feeling compelled to sanitize patient belongings themselves with their own supplies. The sense that the facility's emphasis has shifted under new ownership is a common thread, with comments that the focus on the dollar or on throughput might be contributing to a decline in the overall quality of patient care. In contrast, a few reviews mention that, despite all challenges, there are still moments of good care and genuine concern shown by some staff members, suggesting that improvements could be possible with better staffing levels and more consistent leadership.
In sum, the accounts reveal a facility that inspires strong and divergent opinions. For some families, the care experience is marked by kindness, competence, and moments of real professional commitment from specific clinicians and therapists. For others, the experience is defined by delays, understaffing, perceived neglect, and alarming incidents that raise serious questions about safety and quality of care. Prospective families and patients would be wise to investigate multiple perspectives, visit the facility personally, speak with both front-line staff and supervisors, review state health department records, and prepare to advocate actively for their loved ones. If you're considering placement, it may also help to request recent staffing levels, look for trends in complaint and inspection reports, and ensure you have clear channels to escalate concerns quickly should you encounter anything that resembles neglect or unsafe conditions.
140 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Meridian Nursing & Rehab at Shrewsbury is an assisted living community located in Shrewsbury, NJ. Our community offers a wide range of amenities to ensure the comfort and convenience of our residents.
For our residents' leisure and entertainment, we provide a beauty salon for personal grooming needs, cable or satellite TV for their entertainment, and a gaming room for socializing with fellow residents. We also offer a fully furnished environment to create a cozy and home-like atmosphere.
Our community features various spaces for socialization and relaxation, including a dining room where residents can enjoy restaurant-style meals, a small library for quiet reading time, and outdoor spaces such as gardens where they can enjoy fresh air and nature. We also have a fitness room and wellness center to promote an active lifestyle.
We understand the importance of maintaining connections with loved ones and the outside world, which is why we offer Wi-Fi/high-speed internet access as well as community-operated transportation services that help our residents stay connected with the larger community. We also provide transportation arrangements for non-medical purposes as well as to doctors' appointments.
At Meridian Nursing & Rehab at Shrewsbury, our residents' care services are always prioritized. With 24-hour call systems and supervision, assistance with daily activities such as bathing and dressing is readily available when needed. Our staff also provides assistance with transfers and medication management to ensure the health and well-being of all residents. Special dietary restrictions are taken into consideration during meal preparation, including diabetes diets.
To enrich our residents' lives further, we offer various activities such as concierge services for personalized assistance, fitness programs to promote physical well-being, planned day trips to explore the local area, resident-run activities where they can engage with their peers, and scheduled daily activities to keep them engaged throughout the day.
Within close proximity to our community are cafes, parks, pharmacies, physicians' offices, restaurants, transportation stations, places of worship, theaters, and hospitals, ensuring that our residents have easy access to essential services and entertainment options.
At Meridian Nursing & Rehab at Shrewsbury, we strive to provide a comfortable and caring environment where our residents can enjoy their golden years while receiving the assistance they need.
Meridian Nursing & Rehab At Shrewsbury is located at 89 Avenue At The Common, Shrewsbury, NJ 07702 in Monmouth County, New Jersey
Meridian Nursing & Rehab At Shrewsbury on seniors.fyi includes 5 photos including images showing dining, interior, windows, building, trees, landscaping, architecture, reception, and more.
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