Crest Pointe Rehabilitation And Healthcare Center

Pros

• The staff at Crest Pointe is described as very caring and pleasant, providing amazing care to residents during rehabilitation stays.
• Many reviewers express confidence in the cleanliness of the facility, highlighting that the rooms are kept tidy and well-maintained.
• The nursing staff is commended for their friendliness, accommodation, and willingness to assist both residents and their families.
• Residents report enjoying the food provided in the facility, mentioning good quality and generous portion sizes.
• Communication from staff is appreciated by family members, with many noting that questions are answered promptly and concerns are addressed accordingly.

Cons

• The facility has cramped, dark rooms that house two residents instead of one, leading to an uncomfortable living environment.
• There is a severe lack of hygiene, with residents left in dirty conditions and bathrooms not cleaned properly.
• Personal hygiene for residents is neglected, with staff failing to ensure cleanliness before and after meals.
• Staffing shortages lead to inadequate care, causing residents to be left in soiled diapers for extended periods.
• Some staff members exhibit a lack of compassion and motivation, indicating incompetence in their duties.
• Residents have experienced deterioration in their health due to poor care at the facility.
• The food provided is often described as awful and unappetizing by multiple reviewers.
• There are issues with timely assistance from staff when needed due to understaffing or inefficiency.
• Communication from the nursing staff regarding resident updates is lacking, leaving family members feeling uninformed.

Review

Crest Pointe Rehabilitation has garnered a mix of reviews that highlight significant disparities in the quality of care and living conditions experienced by residents. On one hand, many families praise the facility for its compassionate nursing staff and the attentive care their loved ones receive during rehabilitation stays. A number of individuals have commended the Director of Nursing (DON) and Assistant Director of Nursing (ADON), remarking on their phenomenal assistance, medication management, and overall support provided to patients. This level of care instills confidence in families who feel secure knowing that their loved ones are being treated well—there are accounts of friendly interactions, informative staff, and a clean environment being maintained.

Conversely, there are starkly negative experiences shared by some residents and their families. Concerns regarding overcrowded living situations are common; reports indicate that rooms designed for single occupancy often house two residents, leading to cramped conditions that can affect both comfort and privacy. Shared bathrooms among multiple residents raise issues relating to sanitation as well, highlighting inadequate facilities for personal hygiene. One family member recounted an alarming experience where they had to clean dried feces off a toilet before assisting their loved one—a troubling indication of neglect in basic cleanliness standards within the facility.

In terms of staffing levels, several reviews suggest that short staffing is an ongoing issue at Crest Pointe Rehabilitation. Families noted long waits for assistance from aides and described moments where residents were left in soiled diapers for extended periods due to insufficient staff availability. Despite some staff members genuinely trying hard under difficult circumstances, high turnover rates seem to contribute negatively to overall care quality. This inconsistency creates an environment where certain employees may not be as engaged or capable as needed, leaving families anxious about their loved ones’ well-being.

Positive interventions do shine through amidst criticisms; numerous reviewers appreciated the rehabilitation services provided at Crest Pointe. Many individuals reported satisfaction with therapy sessions—often claiming they received up to three hours daily—and recognized improvement in their loved ones' physical conditions post-treatment. Some stated even with minor inconveniences like delays in fixing electronic amenities such as televisions, the overall program yields results worth celebrating. However, even with strong rehabilitation outcomes highlighted by some families, they remained cautious about other operational aspects needing significant improvements.

The dining experience at Crest Pointe has also been criticized across several reviews despite compliments about cleanliness and hospital-like settings from others. While many acknowledged that meals were generally enjoyed by attendees and offered good variety throughout breakfast, lunch, and dinner service times, others found the food served unappetizing or akin to institutional offerings lacking quality taste or nutritional value. The disparity in meal quality reflects broader concerns related to resident satisfaction regarding day-to-day living conditions.

Overall communication between staff and family members appears inconsistent according to several accounts; while some praised timely updates from nurses when questions arose about resident progress or health status post-therapy sessions, others expressed frustration over having to seek information proactively rather than being given routine updates unprompted. This variation suggests room for improvement regarding how familial support systems can be better integrated into patient care protocols at Crest Pointe Rehabilitation—a pivotal aspect critical for providing holistic support during vulnerable times faced by patients undergoing rehabilitation.

In sum, while there are elements worth commending at Crest Pointe Rehabilitation—including dedicated nursing staff providing commendable therapeutic care—the juxtaposition with serious operational deficiencies raises essential conversations around maintaining optimal standards across all areas influencing resident experiences—from living quarters and bathroom accessibility down to communal meal settings—all fundamental components defining a nurturing environment conducive toward recovery.

This area of Point Pleasant, New Jersey offers a variety of amenities within close proximity. With several restaurants including Shore Fresh Seafood Market and Last Wave Brewing Company nearby, residents can enjoy dining out or grabbing a quick bite to eat. For medical needs, there are multiple physician offices and pharmacies within a short distance, such as Ocean Family Care and Butler Pharmacy. Transportation is convenient with Bay Head Station just 0.8 miles away. The neighborhood also features parks like Windward Beach Park for outdoor relaxation and recreation. Additionally, there are cafes like Green Planet Coffee Co. for socializing and enjoying coffee. For healthcare services, Ocean Medical Center is located 3.8 miles away. Overall, this area provides a range of options for seniors looking for a comfortable and convenient living environment in Point Pleasant.

Restaurants

• Shore Fresh Seafood Market (0.4 miles)
• Charlie's of Bay Head (0.9 miles)
• Last Wave Brewing Company (1.1 miles)
• B2 Bistro + Bar (1.2 miles)
• Martell's Tiki Bar (1.7 miles)
• Kohr's Frozen Custard (1.8 miles)
• Boardwalk Bar & Grill (1.8 miles)

Physicians

• Ocean Family Care (0.5 miles)
• Dominic F Mazzocchi Md (0.7 miles)
• Brielle Ob Gyn (2.2 miles)
• Our Family Practice (3.2 miles)
• Brighter Dental Care (3.2 miles)
• Dietrich Opticians (3.3 miles)
• Coastal Dermatology - Dr Anita Osmundson (3.3 miles)

Pharmacies

• Butler Pharmacy (0.6 miles)
• Walgreens (0.8 miles)
• CVS Pharmacy (0.9 miles)
• Walgreens (1.4 miles)
• CVS Pharmacy (3.2 miles)
• Walgreens (3.2 miles)
• CVS Pharmacy (3.7 miles)

Transportation

• Bay Head Station (0.8 miles)

Parks

• Windward Beach Park (2.8 miles)
• Angela Hibbard Dog Park (3.6 miles)
• Orchard Park (3.6 miles)
• Memorial Park (8.3 miles)

Cafes

• Green Planet Coffee Co. (3.4 miles)
• Rook Coffee (5.6 miles)

Hospitals

• Ocean Medical Center (3.8 miles)

Theaters

• AMC Brick Plaza 1 (4.4 miles)