The Harborage in North Bergen, NJ
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7600 River Road, North Bergen, NJ 07047
For more information about senior living options: (844) 490-3973
Roxanna on the 2nd Floor is always there to help, delivering care with energy and enthusiasm. Edith and the 2nd-floor nursing staff work hard and take good care of residents. The staff provides top-notch care and five-star service. Kimberly on the Rehab floor is amazing, caring for residents and motivating them to stay positive. Tina and Roberto, the therapists, are wonderful and greatly aid recovery. The rehab therapy teams are great and help patients make real progress when they cooperate. The new ownership has made a positive difference, with excellent, knowledgeable, and kind staff. Renee is a ray of sunshine and the staff goes above and beyond to help residents. The Harborage staff are amazing, genuinely caring, and contribute to residents' well-being.
The Harborage is described as severely understaffed and poorly managed, leading to neglectful care. Call bells go unanswered for long periods and patients wait hours for assistance with basic needs. Residents are left in soiled conditions or dirty diapers, with minimal repositioning and hygiene. Medication administration is inconsistent or incorrect, with missed doses and delays. Staff are repeatedly described as rude, uncaring, or unprofessional, with language barriers cited as a problem. Personal items go missing and administration does not take responsibility, with suggestions that cameras are needed. The facility is said to be dirty and unsanitary, with rooms and bathrooms neglected. Families warn others not to send loved ones, calling the place a nightmare or horror-borage.The Harborage in North Bergen is best suited for families that prioritize rehab-focused recovery and are prepared to be closely involved in daily care. When a resident needs skilled therapy, attentive wound care, and a path to regain function, this community can deliver on those fronts, especially on floors where therapists and nurses are praised for their dedication. The setting and some frontline staff have earned genuine appreciation from families who saw tangible progress in rehabilitation, and the facility's NYC skyline views and overall cleanliness add a comforting backdrop for recovery. Yet this is not a place to retreat from active family oversight or to entrust without a plan; the experience varies dramatically by unit and shift, and outcomes hinge on governance and staffing stability.
Others should consider alternatives if reliable daily caregiving and consistent communication are nonnegotiables. A pattern of long call-bell waits, perceived understaffing, language barriers, and reports of staff turnover create real risk for residents who require continuous monitoring or who depend on timely assistance for meals, hygiene, and safety. Families with loved ones who have complex medical needs, frequent changes in condition, or a history of agitation or cognitive challenges may find the inconsistency unsettling. For those who cannot visit daily or who lack ready access to hands-on advocacy, the chance of gaps in care becomes a major concern, making more consistently regulated facilities worth a closer look.
On the positive side, several floors or teams within The Harborage have earned commendations for compassionate, professional care. Instances of standout aides and nurses - often highlighted by family members - show that when staff are present and adequately supported, residents can receive attentive, person-centered care. Rehab-focused staff and therapists have been praised for motivating residents and driving early gains, with particular gratitude expressed for wound-care teamwork and the dedication of therapists who help patients regain mobility. Stewardship shifts and leadership changes have, in some households, translated into noticeable improvements in organization, responsiveness, and morale. In sum, the strongest care stories come from units where leadership has clearly aligned staff with resident needs.
But the persistent drumbeat of negative experiences cannot be ignored. Claims of delayed med administration, missed treatments, and delayed responses to call bells recur across many reviews, painting a picture of an under-resourced system on certain days and shifts. Reports of inadequate diaper changes, bed sores, and improper supervision evoke serious safety concerns, while allegations of anesthesia, hospice mismanagement, and even theft surface as stark reminders that governance and culture matter deeply here. The contrast between bright rehab success stories and troubling accounts of neglect or disrespect makes the overall value hard to pin down without a targeted, floor-by-floor assessment.
Proponents of The Harborage will emphasize that the facility has improved under new ownership, with several families noting a more engaged, compassionate staff and cleaner, better-run environments on favored floors. The key counterbalance to the cons is clear: a resident who can receive frequent, hands-on oversight from family or a trusted advocate may benefit from the rehab strengths and the moments of excellent care that do surface. When families witness a floor where nurses coordinate care effectively, therapists arrive promptly, and aides treat residents with warmth, those wins can offset the rough days elsewhere. The challenge is consistency, which appears to depend on staffing levels, floor leadership, and the ability of administration to sustain reliable operations.
For families evaluating whether to commit, plan a rigorous, stepwise assessment. Request current floor-level staffing ratios and ask to speak with the floor leadership about how med passes, call-bell response, and wound care are managed during different shifts. Tour multiple floors and observe interactions between staff and residents; ask about recent turnover and how new ownership has addressed recurring complaints. If pursuing care here, insist on clear communication protocols with the medical team, explicit care plans, and daily feedback from the bedside team to the family. Consider backup options and be prepared to relocate if care quality declines or safety concerns persist.
The Harborage is a mixed but potentially strong option for rehab-minded families who are ready to be at the center of care coordination and who can tolerate a significant variance in day-to-day experience. It rewards those who choose to engage aggressively with staff, advocate for timely treatment, and push for consistent, compassionate care. For anyone prioritizing predictable daily caregiving, transparent leadership, and unwavering safety, alternatives with more uniformly reliable staffing and tighter clinical governance are worth weighing as the primary choice. This community can be a doorway to recovery when approached with vigilance, but it demands a proactive, hands-on approach from families at every step.
247 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
LaGuardia (7 miles away) Newark International (11 miles away) John F Kennedy International (16 miles away) Westchester Cty (24 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Harborage in North Bergen, NJ is an assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents. The community boasts a beauty salon, where residents can indulge in pampering services. Residents can enjoy their favorite shows and movies with cable or satellite TV in the comfort of their fully furnished apartments.
Transportation is made convenient with community-operated transportation as well as transportation arrangement services for non-medical purposes and doctor's appointments. For those who enjoy staying connected online, Wi-Fi/high-speed internet is available throughout the community.
The Harborage also focuses on providing excellent care services to meet residents' individual needs. A 24-hour call system and supervision ensure that assistance is readily available whenever needed. Staff are trained to assist with activities of daily living such as bathing, dressing, and transfers.
Health management is prioritized through medication management and specialized meal preparation based on diabetes diet and special dietary restrictions. Mental wellness programs are also offered to support residents' emotional well-being.
Residents have plenty of opportunities for social engagement and entertainment. Concierge services are available to cater to their needs, while fitness programs promote physical activity and overall well-being. Planned day trips provide exciting outings, while resident-run activities allow individuals to actively participate in planning events. Scheduled daily activities offer a variety of options for residents to choose from.
The Harborage benefits from its location near various amenities in the surrounding area. There are multiple cafes, parks, pharmacies, restaurants, transportation options, places of worship, theaters, and hospitals nearby, ensuring convenience for both residents and their families.
In summary, The Harborage provides a comfortable assisted living community with numerous amenities and care services designed to enhance the lives of its residents.
The Harborage is located at 7600 River Road, North Bergen, NJ 07047 in Hudson County, New Jersey
The Harborage on seniors.fyi includes 3 photos including images showing windows, urban, building, office, modern architecture, architecture, exterior, trees, and more.
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