Valley View Rehabilitation And Healthcare Ctr

Pros

• The facility is very neat and clean, maintaining a well-kept environment.
• The food served at Valley View Care Center is very good.
• The small size of the facility allows for more one-on-one attention.
• Staff members, including Cathy, Blake, Noelle, and Samantha, provide exceptional care and support.
• The activities director organizes engaging activities for residents.
• Family members appreciate the FaceTime and phone visits arranged by Adrienne.
• Residents experience compassionate and caring rehabilitation services at Valley View.

Cons

• The facility was described as old and not looking nice, with floors resembling pretend hardwood.
• There were complaints about inadequate staffing, resulting in patients being left in bed and not receiving proper care.
• The food was criticized as awful by multiple reviewers.
• One reviewer reported that their relative developed bedsores due to a lack of attention and care.
• The bathrooms were mentioned as not functioning properly, contributing to a negative experience.
• A patient's mobility deteriorated significantly while at the facility, going from using a walker to being unable to walk.
• The therapy room was described as tiny with minimal equipment, leading to disappointment in rehabilitation services.

Review

Valley View Care Center has garnered a variety of reviews that reflect diverse experiences from families and patients. For some, the facility represents a caring environment with favorable conditions, while for others, it has become synonymous with neglect and inadequate treatment. As prospective residents or families consider Valley View for their loved ones, it is essential to understand these contrasting perspectives.

On one hand, there are positive evaluations highlighting the center's nurturing atmosphere. One reviewer expressed satisfaction with their experience, noting the small size of the facility—housing fewer than 20 patients—as a significant advantage. This smaller patient population appears to translate into more personalized care, allowing staff members to attend to individual needs effectively. The food served at Valley View received high praise for being very good, which can be an important aspect of overall well-being in such environments. Moreover, the inclusion of an activities director and facilities such as a bingo room and social area suggests that efforts are made to provide residents with engaging opportunities for socialization and recreation.

In addition to the overall pleasant ambiance and attentive staff, another family shared heartfelt appreciation for the care provided to their father during his stay. They commended several specific staff members—Cathy, Blake Noelle, Samantha—and expressed gratitude toward Adrienne for facilitating meaningful phone and video visits. These personal interactions appear to have played a pivotal role in creating a compassionate care experience during what can often be a challenging time for both patients and their families. The rehabilitation services offered were described as phenomenal, underscoring the potential benefits of physical therapy within the facility.

However, not all reviews reflect this sense of satisfaction. Another contributor highlighted discrepancies in expectations versus reality regarding living conditions within Valley View Care Center. While acknowledging that staff appeared friendly and accommodating, they noted concerns about room arrangements—often housing two or three patients per space separated by curtains—which can detract from privacy and comfort. Furthermore, despite mentioning that floors looked like they had been recently cleaned with bleach due to an overbearing smell upon entry, this did little to mask what was described as outdated aesthetics throughout the building.

A starkly contrasting review echoed sentiments of profound dissatisfaction regarding care quality at Valley View Care Center. Unfortunately, this family's experience painted a bleak picture: they reported poor food quality and insufficient attention from caregivers leading to severe medical issues like bedsores developing on their loved one due to lack of mobility support. The reviewer insisted that basic hygiene needs were overlooked; he was rarely showered or assisted with restroom access due to malfunctioning facilities—a worrying assertion in any nursing home context.

Repeating similar grievances about neglectful practices within Valley View Care Center further underscores serious alarm bells raised by certain individuals who have passed through its doors. Not only did they note inadequate personal hygiene assistance but also commented on discouraging rehabilitation conditions—depicting therapy as taking place in an inadequately equipped room lacking sufficient resources essential for recovery or mobility improvement.

In summary, while some families have found comfort and exemplary care at Valley View Care Center thanks largely to attentive staff and facilities conducive to interaction among residents, others have experienced alarming levels of neglect that pose significant risks across multiple levels of care expectations including cleanliness standards and rehabilitation efficacy. Such starkly contrasted reviews highlight potential inconsistencies in operations that future residents should critically evaluate before making decisions about long-term residency within this facility.

Physicians

• Dr Sam Kahlam (0.4 miles)
• Northern NJ Endoscopy Center (0.4 miles)
• The Orthopedic Institute of New Jersey (0.4 miles)
• Cardiology Associates of Sussex County - Newton Office (0.4 miles)
• Image Care Center (0.4 miles)
• Total Hearing Care (0.4 miles)
• Pulmonary Medical Associates (0.4 miles)

Hospitals

• Barn Hill Rehab (0.4 miles)
• St Clare's Hospital MICU (5.1 miles)

Restaurants

• Dominick's Pizzeria (0.7 miles)
• Applebee's (1 miles)
• McDonald's (1.2 miles)
• KFC (1.4 miles)
• The Greek's (2.5 miles)
• A & B Bagels & Deli (2.5 miles)
• Sheridan's Lodge (3 miles)

Pharmacies

• Walgreens (1 miles)
• Walmart Pharmacy (1.5 miles)
• Sparta Pharmacy (6.4 miles)
• CVS Pharmacy (6.8 miles)
• CVS Speciality (8.9 miles)
• Panther Valley Pharmacy (9.6 miles)
• Nutri Sport Pharmacal (9.7 miles)

Cafes

• Hampton Diner (1.7 miles)
• Starbucks (5.5 miles)
• Cafe Pierrot (6.6 miles)
• Cloveberry (6.7 miles)
• Panera Bread (12.3 miles)

Parks

• Swartswood State Park (4 miles)
• Station Park (7.2 miles)
• Stokes State Forest (9.1 miles)
• Hopatcong State Park (11 miles)
• Lakeside Park (11.9 miles)
• Jenny Jump State Forest (12.9 miles)

Places of Worship

• Stanhope Presbyterian Church (10.9 miles)
• St Thomas The Apostle Church (12.4 miles)