ProMedica Total Rehab+ (Moorestown) in Moorestown, NJ
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Information last verified:
212 Marter Avenue, Moorestown, NJ 08057
For more information about senior living options: (844) 490-3973
The staff are professional and kind. The care team is outstanding and compassionate. The facility is beautiful, warm, and well designed. The therapists are outstanding, encouraging, and effective. The nurses and aides are attentive and caring. The rooms are private, clean, and comfortable. The dining and social activities are enjoyable and engaging. They would highly recommend Total Rehab Moorestown to others. The administration is accessible and supportive, providing peace of mind. The rehab program helps patients regain strength and independence.
A reviewer warned readers not to send loved ones to Total Rehab, labeling the facility neglectful and not a skilled nursing facility. Another reviewer described incorrect and neglectful medication management that nearly caused their mother to bleed out and criticized the staff’s medical skills. A family reported that staff pushed their nonverbal, non-ambulatory relative and yelled at her, with no physical or occupational therapy provided. A reviewer said the service was absolutely awful and that the staff were rude. A critic noted poor communication and discharge planning, with follow-up meetings never materializing and families left unprepared. Some aides were openly hostile to a patient and others were indifferent. There were unexplained injuries—bruises, a busted lip, and a black eye—on a family member, with no adequate explanations.ProMedica Total Rehab Moorestown is best suited for families seeking an aggressive, therapy-forward rehabilitation stay for a loved one who needs intensive PT/OT after a major hospital event, stroke, fracture, or surgery, combined with private accommodations and a hotel-like atmosphere. The community earns strong marks when the focus is on rehabilitation momentum: abundant therapy resources, proactive therapists, and a staff culture that emphasizes encouragement, personal attention, and steady progress. This is the place to be for someone who thrives on structured daily therapy, appreciates visible leadership, and values social opportunities and convenient on-site amenities that support recovery. The model works best for short- to mid-term rehab cycles where the objective is to restore mobility, independence, and confidence in a comfortable setting. Those who prioritize long-term medical oversight, highly predictable medical risk management, or very specific medication safety protocols may want to consider alternatives.
The strongest case for Total Rehab Moorestown is the depth and consistency of its therapy teams. Patients consistently praise occupational and physical therapists for their thorough, motivating, and individualized approaches. Reported outcomes include meaningful improvements in walking, balance, and functional independence, with several residents returning home sooner than expected thanks to daily, hands-on therapy and practical home-exercise planning. The staff across nursing, aides, social work, and admissions are repeatedly described as compassionate, attentive, and responsive. The setting itself reinforces recovery: spotless facilities, private rooms that offer privacy and comfort, and a robust schedule of activities and social engagements that keep residents engaged without compromising therapy time. The administrative presence, administrators who check in, with formal channels to escalate concerns, also stands out in several positive reviews.
However, the reviews do not ignore caveats. A subset of families expresses serious concerns about safety, supervision, and medical management, including instances where symptoms or injuries went unaccounted for and discharge planning appeared disjointed. One family described a disturbing sequence involving unmanaged medication and significant resulting medical consequences, along with perceived resistance to involving family in medical decisions. Other accounts highlight inconsistencies in care and communication, including delayed or poorly coordinated discharge planning, gaps in updating families, and occasional frustrations with phone accessibility and responsiveness. While these negative experiences are far from universal, they are meaningful enough to warrant a rigorous, proactive vetting by anyone considering this facility.
The positive elements, clinic-level therapy intensity, staff kindness and reliability, clean and comfortable rooms, and a strong social-services team, offer a sturdy counterweight to the reliability concerns raised in a minority of reviews. When the therapy team is functioning at its best, residents report regaining walking ability, improved self-care, and a sense of empowerment that translates into home readiness. The food, café-style dining, and accessible common spaces add to a sense of normalcy and morale, which can be a meaningful adjunct to physical recovery. In practice, the most favorable outcomes arise when families actively participate in discharge planning, clarify expectations with the care team, and insist on transparent communication, especially around medication management and daily progress notes.
For families weighing alternatives, it is worth noting the Moorestown market offers other high-profile rehab options with different operating philosophies. Some reviewers point to PowerBack Rehabilitation Moorestown as a competitor that emphasizes similar rehab services with a distinct management approach and service culture. In those cases, prospective families should compare not just the therapy hours but the overall medical oversight, discharge logistics, and family communication practices. In short, Total Rehab Moorestown stands apart for its theater-quality therapy depth and warm, hotel-like environment; alternatives may deliver different balances of medical rigor, pace, and family involvement. The choice should hinge on which combination, therapy intensity, privacy and comfort, or guaranteed medical oversight, best aligns with the loved one’s medical complexity and the family’s capacity to participate in care planning.
Actionable due diligence is essential before placement. Prospective families should request a direct meeting with the rehab director and a plan of care within 24–48 hours of admission, and insist on clear milestones for progress and criteria for discharge. Ask specifically about medication management protocols, the cadence of physician rounds, and how the team documents and communicates changes in status. Verify staffing ratios during peak therapy times and request examples of daily progress notes sent to families. Seek confirmation of social work involvement in arranging home modifications, durable medical equipment, and home health services, and confirm who is the primary point of contact for discharge planning. Finally, tour with a notepad in hand: observe how aides respond to calls, how clean the environment remains on weekends, and whether the therapy gym and common areas reflect the same level of care as patient rooms.
Total Rehab Moorestown offers a compelling package for families pursuing aggressive, outcome-driven rehab in a supportive milieu. The best-fit decision rests on a clear assessment of risk tolerance for medical oversight gaps versus the value of intense therapy in a comfortable setting. For many, the pros, proven therapy efficacy, caring staff, beautiful and functional facilities, and proactive administration, will eclipse the occasional concerns raised in a minority of experiences. For others, especially those worried about medication safety, consistent day-to-day supervision, or highly structured discharge coordination, exploring a facility with more centralized medical governance or alternative brand models may be prudent. The right choice will hinge on the balance between recovery tempo, family engagement, and the comfort level with the care team’s transparency and responsiveness.
21 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Philadelphia International (18 miles away) Trenton-Mercer County (22 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.ProMedica Total Rehab+ in Moorestown, NJ is an assisted living community that provides comprehensive care services and a range of amenities to enhance the quality of life for its residents. The community offers a comfortable and fully furnished living space, with cable or satellite TV, Wi-Fi/high-speed internet, and a telephone to keep residents connected.
Residents can enjoy delicious meals prepared by the staff in the dining room, which caters to special dietary restrictions. Housekeeping services are also provided to ensure a clean and organized living environment.
For those who love spending time outdoors, ProMedica Total Rehab+ offers beautiful garden spaces and outdoor areas where residents can relax and enjoy the fresh air. Additionally, move-in coordination makes transitioning into this community seamless.
The dedicated staff at ProMedica Total Rehab+ are available 24/7 to provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also available to ensure that residents receive their medications accurately and on time.
The community understands the importance of mental wellness and offers a specialized program designed to support residents' emotional well-being. Coordination with health care providers ensures that residents receive coordinated care from their primary physicians.
Transportation arrangements are made for medical appointments, enabling residents to easily access necessary healthcare services. In addition, numerous pharmacies and physicians are conveniently located nearby for further convenience.
To promote socialization and engagement, ProMedica Total Rehab+ offers a variety of scheduled daily activities for residents to participate in. Cafes and restaurants nearby also offer opportunities for outings and socializing.
In summary, ProMedica Total Rehab+ in Moorestown offers a comprehensive range of care services alongside numerous amenities aimed at enhancing the comfort and well-being of its residents.
ProMedica Total Rehab+ (Moorestown) is located at 212 Marter Avenue, Moorestown, NJ 08057 in Burlington County, New Jersey
ProMedica Total Rehab+ (Moorestown) on seniors.fyi includes 12 photos including images showing interior, decor, dining, lobby, lighting, wheelchair, television, stone wall, and more.
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Decor
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Lighting
Entrance
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Television
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Swimming Pool
Living Space
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