Harmony Village at CareOne Stanwick Road

Pros

• The staff at Harmony Village is exceptional, accommodating, and genuinely concerned for the welfare of the residents.
• Residents are well taken care of, and families feel supported by the caring and friendly staff members.
• The facility is bright, clean, and homey, contributing to a positive living environment for residents.
• Families appreciate the personalized care their loved ones receive and the engaging activities provided for residents.
• Many families found the move-in process to be smooth and reassuring, with residents quickly feeling comfortable in their new surroundings.
• The outdoor courtyards and gardens create a pleasant atmosphere for residents to enjoy.
• Overall experiences have been positive, with many families recommending Harmony Village to others looking for memory care options.

Cons

• The staff at the memory care unit is insufficient, leading to inadequate attention for residents, with reports of falls and other neglect.
• There was minimal communication from the facility, making it difficult for families to receive updates about their loved ones.
• Although the facility is marketed as specializing in dementia care, some staff seem untrained or ill-equipped to handle residents with moderate to advanced Alzheimer's.
• Families reported discrepancies regarding Medicaid transitions, feeling misled about availability after the two-year self-pay period.
• One reviewer noted that their loved one’s cognitive behavioral issues were not adequately addressed by the facility’s division of residents based on cognitive ability.
• Despite a promising tour experience, some families found that the actual care did not live up to expectations once their loved ones moved in.

Review

Harmony Village has garnered a mix of responses from families navigating the complexities of memory care and assisted living for their loved ones. Many reviews highlight exceptional staff who demonstrate genuine concern and compassion toward the residents, creating a welcoming atmosphere that helps ease family transitions during difficult times. One reviewer shared how, upon entering Harmony Village at Stanwick Road, their mother, who had been struggling with severe dementia, immediately relaxed and even expressed enjoyment for the first time in weeks. This initial positive interaction set a hopeful tone for her new residence, emphasizing how vital it is for nursing home environments to make residents feel comfortable and safe.

The facility's design also receives commendable mentions from several families. The layout at Harmony Village is considered a standout feature; each neighborhood within the community is separated into sections tailored to different cognitive abilities, promoting personalized care routines that cater specifically to each resident's needs. Reviewers praised the courtyards and gardens accessible from these neighborhoods, which allow residents a chance to enjoy outdoor activities in a safe setting. Families appreciate that caregivers are dedicated to particular sections of the facility, fostering strong relationships with residents and contributing positively to their daily experiences.

However, while many families report satisfaction with individual caregiver interactions, concerns arise regarding staffing levels in the memory care unit. A common theme among dissatisfied reviews was the inadequate number of patient care assistants (PCAs) on duty. One family pointed out that with only two PCAs during day shifts and one at night, their loved one experienced multiple falls—indicating that staff were stretched too thin given the demands of their roles. They emphasized that more personnel would significantly enhance resident safety and overall care quality. Although many staff members were described as caring and attentive when present, there remains an urgent need for improved staffing ratios that can alleviate pressure on existing team members.

Families also highlighted communication issues as another area requiring improvement at Harmony Village. Some reviewers reported struggles with obtaining necessary updates about their loved ones’ conditions or ongoing changes in their health statuses. One family noted they regularly faced difficulties reaching staff members due to limited responses when they sought information regarding their relative’s well-being. It became apparent that while caregivers provided quality day-to-day support, consistent communication must be prioritized so families feel more connected to their loved one's care journey.

The experience surrounding COVID-19 during lockdowns further complicated matters for some residents; despite initial assurances about safety measures pre-pandemic, significant outbreaks occurred within Memory Care units leading to considerable numbers being bedridden or needing transfers to sister facilities for quarantining as infection rates surged. This level of disruption could impact not just physical health but also emotional stability—an essential aspect when caring for individuals with cognitive decline.

Amid these mixed sentiments about staffing shortages and communication challenges lies praise for various aspects of Harmony Village's operation: cleanliness, engaging activities designed for residents' enjoyment (especially those in earlier stages), friendly surroundings conducive to fostering connections among both staff and residents alike—all factors deemed critical by those contemplating such facilities for loved ones dealing with Alzheimer's or dementia-related challenges.

In sum, Harmony Village stands out as a facility characterized by warm-hearted staff committed to elevating resident experiences through personal interactions while simultaneously facing ongoing challenges related to appropriate staffing levels and effective communication practices—a reality echoed throughout numerous testimonials from concerned families looking out for those they love most dearly within this specialized sector of eldercare services.

This area of Moorestown, New Jersey offers convenient access to a variety of amenities essential for senior living. With multiple pharmacies, including Wegmans and Rite Aid within close proximity, obtaining necessary medications is easy. There are several dining options nearby such as Chick-Fil-A and Bob Evans for enjoyable meals out. For healthcare needs, there are physicians like South Jersey Skin Care and Rothman Institute within a short drive. Additionally, there are parks like Country Farms Park and hospitals like Jefferson Cherry Hill Hospital in the vicinity for leisure activities and medical care. The transportation options include the PATCO Westmont Station for easy travel around the area. Overall, this part of Moorestown provides a well-rounded environment with essential services for seniors looking to settle in a convenient location.

Pharmacies

• Wegmans (0.8 miles)
• Rite Aid (1.2 miles)
• CVS Pharmacy (3 miles)
• CVS Pharmacy (3.2 miles)
• Walgreens (3.4 miles)
• Walgreens (4.8 miles)
• CVS Pharmacy (4.9 miles)

Restaurants

• Chick-Fil-A (1 miles)
• Yard House (2.7 miles)
• Bob Evans (3.3 miles)
• The Kettle & Grille (4 miles)
• Gaetano's Penny Packer (5 miles)
• The Capital Grille (5.6 miles)
• Ponzio's Diner-Bakery-Bar (5.9 miles)

Physicians

• South Jersey Skin Care (2.1 miles)
• Rothman Institute (4.5 miles)
• Cooper Hematology/Oncology (5.6 miles)
• Cooper University Physicians (5.7 miles)
• Heymann Manders & Green (6.3 miles)
• Dr.'s Eyecare Center (6.4 miles)
• Layton Mark Reconstructive Orthopedics At Medford Medford (6.7 miles)

Cafes

• Starbucks (3.2 miles)
• Starbucks (6.6 miles)
• Starbucks (7.1 miles)
• Jersey Java & Tea (7.5 miles)

Parks

• Country Farms Park (5 miles)
• Hainesport Township Park (5.9 miles)
• Columbus Park (8.6 miles)
• Womrath Park (8.8 miles)

Hospitals

• Jefferson Cherry Hill Hospital (5.5 miles)
• Jefferson Torresdale Hospital (7.3 miles)
• Aria Health (8.6 miles)
• Virtua Voorhees Hospital (9 miles)

Transportation

• PATCO Westmont Station (7.6 miles)