336 Prospect Avenue, Hackensack, NJ 07601
For more information about senior living options: (844) 490-3973
The staff are helpful and professional. The nurses are extremely patient and compassionate. The facility is immaculate and clean, with a welcoming ambiance. The care is excellent, with nutritious meals and friendly staff. Therapists are very good and encouraging, making rehab sessions enjoyable. The food is delicious and served in a timely manner. The administration and staff are attentive and supportive. They treat residents like family and provide dedicated, respectful care.
The staff are horrible and not caring or friendly. The facility is irresponsible, with missed medications and patients dying under its care. It is severely short-staffed; nurses and aides are unprofessional and unresponsive. Patients are left in their own waste for hours with no timely assistance. The administration is useless and dishonest, often providing false information. It is disorganized and dirty, with rooms and equipment in poor condition. The facility prioritizes Medicare payments over patient welfare. The meals are frequently served cold or hard and unappetizing. Care is neglected, with call bells ignored and delays in essential services.This community is best suited for seniors seeking short-term rehabilitation with a strong, vigilant advocate on their side. It works for families that can actively monitor care, push for timely medication administration, and coordinate with therapy teams. The setting can feel welcoming - the building presents as clean and pleasant, and there are reports of effective therapy sessions and helpful staff on certain floors. When the family can stay engaged and insist on adherence to discharge plans, this facility can deliver meaningful rehab gains in a monitored environment.
Those who may want to consider alternatives include families with medically complex or high-acuity needs that require constant nursing oversight and precise equipment management. Several reviews raise red flags about understaffing, inconsistent med administration, and missed or delayed treatments. Questions about oxygen therapy setup, wound care, and antibiotic administration surface repeatedly, suggesting that for patients who depend on reliable, around-the-clock nursing, other options may offer more predictable oversight. In short, a facility with ongoing, unflinching medical management is a critical requirement for some residents; this one may not consistently meet that standard.
Prospective families should weigh the clear, tangible advantages against the core drawbacks. On the upside, the facility's ambience and routine care can be genuinely reassuring. Multiple voices confirm clean rooms, attentive aides, and responsive therapy staff, with several patients praising specific nurses and therapists who made a positive impact. Nutritious meals and a schedule that supports rehabilitation activities appear in favorable readings, and positive experiences from some residents and families highlight that competent, compassionate care does exist within the system. These strengths matter, especially for individuals who value a visually appealing environment and solid rehabilitation instruction when staffing aligns with needs.
The cons, however, are both persistent and consequential. A substantial portion of reviews describe chronic understaffing, inconsistent communication, and reports of neglect or rushed care. The most alarming accounts center on missed medications, delayed responses to call bells, and equipment or safety lapses that directly threaten patient well-being. Instances of poor wound care, inadequate PT/OT delivery, and rooms or facilities that feel worn or poorly maintained recur across many critiques. The disparity between floor-to-floor care quality is pronounced: some units are praised for nursing attentiveness, while others are criticized for indifference and slow or inappropriate responses. For families, that gulf translates into risk - and into a strong incentive to verify unit-specific performance before admission.
Outcomes hinge on concrete, pre-admission checks and ongoing active management. Prospective residents should demand current staffing ratios, request access to multiple shifts to gauge consistency, and insist on a transparent, written care plan with daily responsibilities for meds, nursing checks, and therapy progress. Before choosing, tour several floors, verify elevator access and equipment readiness, and ask to speak with current residents' families about call-button responsiveness, discharge coordination, and meal quality across different days. Confirm who oversees wound care, diabetes management, and oxygen therapy, and obtain a clear understanding of how emergencies are escalated. These steps are essential in a setting where experiences vary so sharply by unit and by shift.
In summary, Hackensack University Medical Center Post Acute offers a mixed proposition: real rehab potential and a pleasant environment, balanced against a high likelihood of understaffing and inconsistent medical vigilance. It can serve well for families who can stay engaged, demand accountability, and navigate the system to protect a loved one's care plan. For those with fragile medical needs, or for anyone seeking consistently reliable med administration and 24/7 clinical oversight, exploring other rehab options is prudent. The decision should hinge on the patient's acuity, the family's capacity to advocate, and a rigorous, unit-specific confirmation of staffing and therapy availability before admission.
196 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
LaGuardia (12 miles away) Newark International (15 miles away) Westchester Cty (22 miles away) John F Kennedy International (23 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Hackensack University Medical Center Post Acute in Hackensack, NJ is a vibrant assisted living community that offers a range of amenities and care services to cater to the needs of its residents. The community aims to provide a comfortable and enjoyable living experience while ensuring the well-being and safety of its residents.
Residents can take advantage of various amenities including a beauty salon, cable or satellite TV, a computer center, a fully furnished living space, a gaming room, and a small library. There is also an outdoor space and garden where residents can relax and enjoy some fresh air. Wi-Fi/high-speed internet is available throughout the community for those who wish to stay connected.
Care services provided include 24-hour call system and supervision to ensure round-the-clock assistance when needed. Trained staff members are available to assist with activities of daily living such as bathing, dressing, and transfers. Medication management is also offered to ensure that residents receive their prescribed medications on time. A mental wellness program is in place to support the emotional well-being of residents.
The dining experience at Hackensack University Medical Center Post Acute is exceptional, with restaurant-style dining offering delicious meals prepared by experienced chefs. Special dietary restrictions are accommodated to meet individual needs.
To keep residents engaged and entertained, there are various activities available such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are also offered to assist with any additional needs or requests.
The location of the community provides easy access to several nearby amenities including cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals. Residents have convenient options for socializing or accessing necessary services.
Overall, Hackensack University Medical Center Post Acute offers a welcoming environment with top-notch amenities and care services designed to enhance the quality of life for its residents in Hackensack, NJ.
Hackensack University Medical Center Post Acute is located at 336 Prospect Avenue, Hackensack, NJ 07601 in Bergen County, New Jersey
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