Runnells Center For Rehabilitation & Healthcare

Pros

• The staff at Runnells is friendly and professional.
• The facility is clean and well-maintained.
• It is a great place for rehab.
• Everything in the facility was amazing from top to bottom.
• The rooms are ultra clean, modern, and nice.
• The staff is pleasant and does a difficult job dealing with Alzheimer's patients.

Cons

• The removal of bed rails and lack of patient call bells has made it difficult for residents to call for help.
• The facility is understaffed and calls from residents often go unanswered.
• The cleanliness of the facility, particularly on the second and third floors, is lacking with filth left unattended for days at a time.
• The removal of bed rails poses a risk for residents who are prone to falls.
• Dinner service is often delayed, causing inconvenience for seniors who are ready for bed.
• The parking lot is not plowed in a timely manner during winter, making it difficult for family members to visit.
• Personal care and attention from CNAs is subpar, with long waits for repositioning and lack of basic hygiene tasks being performed.
• Neglectful staff have failed to address vomiting, soiled clothing, wound care, and other medical issues promptly.
• There have been outbreaks of scabies and Norovirus at the facility.
• Calls for assistance are frequently ignored by staff who do not speak English well.
• Administrators at the facility are incompetent and fail to address concerns or provide proper care.
• Caregivers neglect patients' needs and the quality of food delivery is poor.
• Some statements were paraphrased or condensed for brevity.)

Review

Runnells Specialized Hospital has faced criticism and negative feedback from several residents and their families. One recurring complaint is the decline in quality since Center Care Management took over after the county sold the facility. Many feel that there has been a consistent lack of improvement and that the care provided is neither consistent nor logical.

One major issue that has been raised is the removal of bed rails without considering alternative methods for patients to call for help. This has resulted in patients not having access to buzzers or remotes, which often fall on the floor and make it difficult for them to seek assistance. Call bells are also reportedly left unanswered, causing frustration and concern among residents and their families.

The understaffing at Runnells Specialized Hospital has also been a cause for concern. Families have noticed a lack of response to call bells, leading them to resort to calling the nurse station from external phone lines to inquire about delayed assistance. The facility's failure to utilize intercoms, even when no one responds to a call bell, further highlights staffing issues.

Cleanliness has also become a prominent issue at Runnells Specialized Hospital. While renovations have been made on the first floor, creating an appearance of luxury, families have noted significant filth on the second and third floors. Several photos have been sent via email showing medicine cups, tissues, latex gloves, and other debris strewn under beds without any cleaning taking place. This neglect of cleanliness raises concerns about overall hygiene standards.

Another problematic change was the removal of private phone lines without notifying family members beforehand. This lack of communication resulted in confusion surrounding phone numbers being changed multiple times without anyone being aware or informed. Additionally, some residents have experienced delayed meal deliveries, with dinner sometimes arriving as late as 7 pm when most seniors are ready for bed.

The mismanagement of Runnells Specialized Hospital is further exemplified by issues with winter maintenance. Family members have reported that the parking lot is not promptly plowed, making it difficult for them to find parking and visit their loved ones. These experiences have left families feeling disillusioned and searching for alternative facilities.

Despite the negative feedback, there are a few positive reviews mixed in. Some individuals have expressed satisfaction with the friendly staff, clean facility, and professionalism at Runnells Specialized Hospital. These positive experiences offer some hope amidst the prevailing dissatisfaction.

In conclusion, Runnells Specialized Hospital has faced numerous challenges since being acquired by Center Care Management. Issues such as understaffing, removal of bed rails without providing alternatives, cleanliness concerns, lack of communication regarding phone line changes, delayed meal deliveries, and inadequate winter maintenance have all contributed to negative experiences reported by residents and their families. While there are a few positive reviews expressing satisfaction with certain aspects of the facility, overall sentiment leans towards dissatisfaction and a desire to seek care elsewhere.

Cafes

• Starbucks (0.4 miles)
• Starbucks (5.6 miles)
• Starbucks (6.3 miles)
• Starbucks (6.5 miles)
• Panera Bread (7.8 miles)
• Panera Bread (8.2 miles)
• Starbucks (8.7 miles)

Places of Worship

• Church of the Little Flower (1.3 miles)
• St Vincent De Paul Rc Church (3.8 miles)
• Our Lady of Fatima Roman Catholic Church (6.3 miles)
• Church of Jesus Christ of Latter Day Saints (7.8 miles)
• Morrow Memorial United Methodist Church (8.6 miles)

Restaurants

• Scotchwood Diner (1.3 miles)
• Wendy's (1.4 miles)
• Stage House Tavern (1.6 miles)
• McDonald's (2.1 miles)
• Stone House (2.9 miles)
• Stirling House Diner Seafood Pavilion (3.2 miles)
• Stirling Hotel (3.8 miles)

Pharmacies

• CVS Pharmacy (1.6 miles)
• Walgreens (1.7 miles)
• CVS Pharmacy (1.8 miles)
• Walgreens (2.7 miles)
• CVS Pharmacy (2.9 miles)
• CVS Pharmacy (3 miles)
• CVS Pharmacy (3.4 miles)

Parks

• Forest Road Park (2.2 miles)
• Mindowaskin Park (4 miles)
• Ponderosa Farm Park (4.1 miles)
• Columbia Park (5.5 miles)
• Grandview School Play Ground (7.3 miles)
• Winfield Park (7.3 miles)
• Loantaka Brook Reservation Recreation Area (7.8 miles)

Physicians

• Watchung Pediatrics (3 miles)
• University Radiology (4.4 miles)
• Warren Dermatology Associates (4.7 miles)
• Kartan Saritha Summit Medical Group Westfield (4.9 miles)
• Medemerge (5.2 miles)
• New Jersey Spine Center (5.7 miles)
• Summit Medical Group (6.5 miles)

Transportation

• NJT - Summit Station (4.9 miles)
• NJT - Short Hills Station (6.6 miles)
• NJT - Millburn Station (7.5 miles)
• New Jersey Transit - Metropark Station (8.3 miles)
• NJT - Rahway Station (8.7 miles)
• NJT - Maplewood Station (9 miles)
• Signature Flight Support (9 miles)

Hospitals

• Lyons VA Hospital (7 miles)