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Crystal Lake Healthcare & Rehab in Bayville, NJ

Crystal Lake Healthcare & Rehab is a nursing home community in Bayville, NJ.

Information last verified:

395 Lakeside Boulevard, Bayville, NJ 08721

For more information about senior living options: (866) 208-4318

2.9 from 57 reviews
5 stars
26
4 stars
1
3 stars
0
2 stars
2
1 stars
28

Overall Review of Crystal Lake Healthcare & Rehab

common 28 reviews mention this

Staff experiences feel inconsistent

Residents and families describe both very caring staff and seriously concerning conduct.

Some reviewers say staff are compassionate, attentive, friendly, and professional, including praise for specific people helping during visits. Other reviewers report rude or abusive behavior, poor communication, and treatment they describe as unacceptable. A few comments also blame managers or systems, like not sending nurses to appointments or relying on aides they say aren’t able to support patients appropriately. Overall, the reviews don’t paint a single consistent picture of staff performance.

caveat 9 reviews mention this

Cleanliness and hygiene complaints

Multiple reviews describe unsanitary conditions and hygiene lapses.

Several reviewers use strong language to describe the facility as filthy, with examples like rooms smelling of waste and beds or rooms they say were not kept clean. Others describe delayed or missed personal care, including comments about not showering. A few reviews also mention physical messes like pills on floors and residents left in waste long enough to cause health consequences, like infections. These issues are recurring across different accounts.

caveat 3 reviews mention this

Medication and treatment concerns

Residents and families mention medication and treatment problems.

One reviewer alleges medication was stolen, while another describes pills being found around the facility. A separate review says a person was given medicine they didn’t need, followed by a serious medical outcome. Taken together, these comments point to fears about medication handling and how care decisions are carried out.

caveat 3 reviews mention this

Food quality comes up often

Reviews disagree sharply on dining, including complaints about food quality.

Some reviewers describe dining as unacceptable, including one saying the food was not fit and another describing severe weight loss tied to the meals. There is also limited positive feedback that highlights involvement in preparing activities-related food and residents enjoying activities. Even with that one positive perspective, the negative food comments are direct and specific, so food quality appears to be a frequent point of concern.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 235 resident community capacity 235 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Restaurants

  • Yesterday's Restaurant (1.8 miles)
  • Jt's Bagel Hut (2.4 miles)
  • McDonald's (2.6 miles)
  • McDonald's (2.9 miles)
  • The Lacey Diner (2.9 miles)
  • MJ's Restaurant Bar & Grill (3.2 miles)
  • Two Sister's Ice Cream Stop (3.3 miles)

Physicians

  • Dr Santo-Domingo (1.8 miles)
  • Mabagos Jerry Dr (2.3 miles)
  • Dennis Earl Novak (2.4 miles)
  • Brielle Orthopedics at Rothman (2.5 miles)
  • Moss Kathy Brielle Orthopedics (2.5 miles)
  • Medical Associates of Marlboro - Bayville (2.6 miles)
  • Liviu C Crisan (2.7 miles)

Parks

  • Gille Park (2.3 miles)
  • Jakes Branch County Park (2.6 miles)
  • John C. Bartlett County Park (3.6 miles)
  • O Street Playground (6.8 miles)

Hospitals

  • Lacey Diagnostic Imaging Center (2.4 miles)
  • Southern Ocean Center For Health (2.5 miles)
  • Children's Specialized Hospital Outpatient Center – Toms River Lakehurst Road (4.6 miles)
  • Community Medical Center For Kids & Family (5.4 miles)
  • Children’s Specialized Hospital Outpatient and Long Term Care Center – Toms River Stevens Road (8.1 miles)

Pharmacies

  • Rite Aid (2.6 miles)
  • Walgreens (2.6 miles)
  • Medicine To Go Pharmacies (2.9 miles)
  • Walgreens (4.5 miles)
  • Rite Aid (4.7 miles)
  • Forked River Pharmacy (4.7 miles)
  • Rite Aid (4.9 miles)

Transportation

  • Toms River Bus Terminal (4 miles)

Places of Worship

  • Presbyterian Church of Toms River (5.4 miles)

Cafes

  • Starbucks (6.1 miles)

Frequently Asked Questions

Where is Crystal Lake Healthcare & Rehab?

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