Crystal Lake Healthcare & Rehab in Bayville, NJ

Information last verified:

395 Lakeside Boulevard, Bayville, NJ 08721

For more information about senior living options: (844) 490-3973

2.9 from 57 reviews
5 stars
26
4 stars
1
3 stars
0
2 stars
2
1 stars
28

Overall Review of Crystal Lake Healthcare & Rehab

Pros

  • pro Crystal Lake facility offers compassionate and attentive care for its residents.
  • pro The staff are remarkably dedicated, friendly, and highly professional, ensuring each resident's needs are met with kindness and respect.
  • pro Crystal Lake residents are like family.
  • pro The staff is a great team of long-term employees.
  • pro The Crystal Lake team is amazing.
  • pro The activities department is great, and residents have fun.
  • pro Crystal Lake Healthcare has been very sensitive to residents' needs, and the staff's kindness and professionalism have not gone unnoticed.
  • pro Crystal Lake is a wonderful place.
  • pro The staff are friendly and very helpful.

Cons

  • pro The facility is disgusting.
  • pro The staff are horrible and unprofessional.
  • pro The food is inedible and not fit for consumption.
  • pro The building is a fire hazard and unsafe for residents.
  • pro Residents are neglected, not showered, and meals are often forgotten.
  • pro Residents are left in their own waste, leading to infections and hospitalizations.
  • pro Residents are subjected to abuse by staff, including being beaten with brooms and rough handling.
  • pro The facility should be shut down or investigated due to negligence and unsafe conditions.

Review

Crystal Lake Healthcare & Rehab in Bayville, NJ is best suited for families that insist on vigilant oversight and a facility where advocacy and repeated checks can drive care upward. It appeals to residents who are relatively self-sufficient or who can tolerate a strong social program while their families stay closely engaged with daily routines, safety protocols, and clinical decisions. This is not a passively managed environment; it requires active involvement from families and a willingness to push for accountability. For those who expect consistent, high‑level nursing supervision, spotless conditions, and foolproof safety practices, alternatives should be prioritized.

On the upside, the center does attract staff and programs that can shine when conditions are right. Several reviews highlight compassionate, attentive care from particular nurses and aides, and there is recognition for an activities department that keeps residents engaged with bingo, music, dancing, and movies. A few residents and family members have expressed gratitude for staff who go out of their way to help during visits, and there are mentions of stability in some care teams. These fragments of reliability matter, but they hinge on steady, well-supported staffing and management, factors that reviews consistently call into question elsewhere.

The overwhelming concerns, however, pull sharply in the opposite direction. Residents have reported filth, strong odors, and a facility that can feel more like a containment space than a healthcare environment. Allegations range from rooms being left in disarray to beds and clothing not being tended, with claims of inadequate showering and meals that do not meet basic standards. The most troubling patterns include reports of abuse, neglect, and inadequate supervision, including accusations of staff using physical force, withholding medications, and poor responses to emergencies. There are frequent calls for state oversight, and a documented state fine for staffing violations reinforces the seriousness of these issues. In short, the main cons, safety lapses, poor hygiene, and questionable governance, strike at the core of trustworthy long‑term care.

These risks are not abstract. They translate into real decision points for families weighing whether to place a loved one here or seek alternatives. If a resident requires consistent nursing presence, meticulous medication management, and a clean, safe living environment, Crystal Lake demands aggressive oversight and a plan for rapid escalation if standards slip. For families who cannot dedicate time and acuity to monitor daily care, the Cons far outweigh the Pros in practical terms. Even with reports of improvements and individual caregivers who do care deeply, the facility’s history of staffing shortfalls, reported neglect, and environmental concerns make alternatives a prudent path for most.

For those who proceed with consideration, a disciplined due diligence process is indispensable. Schedule multiple visits at different times to observe staffing, responsiveness, and cleanliness; request to speak with current residents and their families about day-to-day routines; review the current care plans and medication handling processes; and verify nurse-to-patient ratios on each shift. Obtain a copy of recent state inspection summaries and ask direct questions about any past investigations, remediation steps, and how leadership ensures accountability. If possible, request a trial period or a staged transition that allows close observation before committing to a longer stay.

Ultimately, Crystal Lake is a high‑stakes choice. It may deliver meaningful social engagement and occasional caregiving quality where frontline staff are strong and well-supported. Yet the pattern of neglect allegations, safety concerns, and administrative criticisms cannot be dismissed. The most practical conclusion is clear: this facility is appropriate only for families prepared to demand unwavering oversight, ready to pivot quickly if standards deteriorate, and willing to pursue alternates if consistent, baseline safety and care cannot be guaranteed. In many cases, safer, more reliably supervised options exist in the same market, making those alternatives the smarter first choice.

Features

Housing

  • 235 resident community capacity 235 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Crystal Lake Healthcare & Rehab in Bayville, NJ is a premier assisted living community that offers a comfortable and enriching lifestyle for its residents. With a wide range of amenities and care services, this community ensures that each resident receives the support they need to thrive.

The community boasts various amenities designed to enhance the quality of life for residents. There is a beauty salon on-site, allowing residents to indulge in pampering and grooming services. Cable or satellite TV is provided in each room for entertainment purposes. Community-operated transportation is available to help residents get around conveniently. A computer center allows residents to stay connected with loved ones and engage in online activities. The dining room offers restaurant-style dining experiences, ensuring that meals are enjoyable and sociable times of the day. A fitness room and wellness center are available for residents to maintain their physical health. Additionally, the community features a gaming room, small library, outdoor space, and high-speed internet access.

Care services provided at Crystal Lake Healthcare & Rehab are comprehensive and personalized. A 24-hour call system ensures that assistance is readily available whenever needed. Trained staff provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also offered to ensure proper administration of medications. The community follows diabetes diets for those with specific dietary needs and can cater to special dietary restrictions as well. Transportation arrangements can be made both for non-medical purposes as well as for doctors' appointments.

Residents at Crystal Lake Healthcare & Rehab also enjoy an array of engaging activities and programs designed to promote mental wellbeing and social interaction. Concierge services are available to assist residents with any requests or needs they may have. Fitness programs keep residents active and healthy while planned day trips offer opportunities for exploration and adventure outside the community's grounds. Resident-run activities enable individuals to take part in organizing events they find interesting or enjoyable while scheduled daily activities provide structure throughout the week.

With the community's ideal location in Bayville, residents have easy access to various amenities and services in the surrounding area. Parks, pharmacies, physicians, restaurants, transportation options, and hospitals are all conveniently situated nearby.

Overall, Crystal Lake Healthcare & Rehab offers a comfortable and vibrant assisted living community where residents can enjoy a fulfilling lifestyle with an array of amenities, personalized care services, engaging activities, and convenient access to necessary amenities in the surrounding area.

Nearby Places of Interest

Restaurants

  • Yesterday's Restaurant (1.8 miles)
  • Jt's Bagel Hut (2.4 miles)
  • McDonald's (2.6 miles)
  • McDonald's (2.9 miles)
  • The Lacey Diner (2.9 miles)
  • MJ's Restaurant Bar & Grill (3.2 miles)
  • Two Sister's Ice Cream Stop (3.3 miles)

Physicians

  • Dr Santo-Domingo (1.8 miles)
  • Mabagos Jerry Dr (2.3 miles)
  • Dennis Earl Novak (2.4 miles)
  • Brielle Orthopedics at Rothman (2.5 miles)
  • Moss Kathy Brielle Orthopedics (2.5 miles)
  • Medical Associates of Marlboro - Bayville (2.6 miles)
  • Liviu C Crisan (2.7 miles)

Parks

  • Gille Park (2.3 miles)
  • Jakes Branch County Park (2.6 miles)
  • John C. Bartlett County Park (3.6 miles)
  • O Street Playground (6.8 miles)

Hospitals

  • Lacey Diagnostic Imaging Center (2.4 miles)
  • Southern Ocean Center For Health (2.5 miles)
  • Children's Specialized Hospital Outpatient Center – Toms River Lakehurst Road (4.6 miles)
  • Community Medical Center For Kids & Family (5.4 miles)
  • Children’s Specialized Hospital Outpatient and Long Term Care Center – Toms River Stevens Road (8.1 miles)

Pharmacies

  • Rite Aid (2.6 miles)
  • Walgreens (2.6 miles)
  • Medicine To Go Pharmacies (2.9 miles)
  • Walgreens (4.5 miles)
  • Rite Aid (4.7 miles)
  • Forked River Pharmacy (4.7 miles)
  • Rite Aid (4.9 miles)

Transportation

  • Toms River Bus Terminal (4 miles)

Places of Worship

  • Presbyterian Church of Toms River (5.4 miles)

Cafes

  • Starbucks (6.1 miles)

Frequently Asked Questions

Where is Crystal Lake Healthcare & Rehab?

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