Information last verified:
29 North Vermont Avenue, Atlantic City, NJ 08401
For more information about senior living options: (844) 490-3973
Excel at the Pines has an incredible physical therapy department with a small staff and big talents who give 100 percent to their patients. The Pines has an incredible nursing staff who work constantly to ensure the patients are well cared for. The director of nursing goes out on the floors and works with her staff, showing how dedicated the team is. The staff at Excelcare at Dover are incredibly attentive, compassionate, and dedicated to the well-being of every resident. The atmosphere at the facility is welcoming and comforting, creating a true sense of home. LaTia, David, Monique, and Julie are amazing; they are caring, responsive, and make the experience the best it can be. The nursing team is amazing; everyone works well together and puts the patient at the center. The staff are great, very friendly, always polite, and greet visitors with a smile. The administrator Jason is compassionate, caring, and a strong advocate for residents and staff. The staff's character and passion are the true backbone of the building. The clinical team and administrator are the best in the city. The nurses are great at what they do, and the front office staff are wonderful. The physical therapy team, Liz, Patricia, Elda, and Nadad, are excellent. The staff provide five-star care, and the facility is clean and well-maintained.
The facility is old and in need of a lot of work. It is understaffed and there are reports of patient clothes being stolen, with complaints ignored. The building is disgusting and infested with bedbugs, cockroaches, and mice. The care is neglectful, with some staff described as horrible or evil. There is a lack of teamwork and poor communication, with staff frequently short-staffed and unresponsive to call lights. Some reviewers warn others not to send their loved ones there and suggest the facility should be shut down. At least one reviewer labeled the facility "TRASH."This community is best suited for seniors who are focused on rehabilitative goals and ongoing nursing support, with a clear need for hands-on leadership from the administration. Families pursuing post-acute recovery, especially after surgery or cardiac rehab, will find a responsive, therapy-forward environment here. The standout is the rehabilitation continuum: a dedicated physical therapy team with skilled therapists, a nursing staff that keeps care cohesive, and an administrator who actively walks the floors to ensure plans translate into real progress. For residents who prize a welcoming, home-like atmosphere, coupled with an emphasis on getting residents back on their feet, this Pines campus delivers a practical path to independence and daily functioning.
That said, several realities merit careful scrutiny before choosing this community. Prospective residents and their families should consider alternatives if a modern, pristine building is a top priority or if consistent staffing across all shifts is non-negotiable. A portion of reviews highlights serious concerns about understaffing, communication gaps, and shifts where the day team carries the load with limited night coverage. There are also troubling anecdotes about theft of personal belongings and, in some accounts, pest issues and cleanliness problems. For families who want a facility with uniform day-to-day experience across all hours and a spotless, contemporary setting, this may not be the ideal fit.
The strongest case for this community rests on the clinical and caregiving front. The rehabilitation and nursing teams receive repeatedly high marks for competence, attentiveness, and teamwork. The physical therapy department is frequently described as exceptional, small in staff but big in talent, delivering focused, 100-percent effort to help residents regain mobility and function. Nursing staff are praised for consistent, comprehensive care, with floor-level leadership from the director of nursing who visibly engages with residents and staff. The overall care culture feels family-like, with admissions and direct-care staff noted for warmth, respect, and a genuine commitment to residents’ daily wellbeing. When things align, residents and families witness meaningful improvements and steady progress.
Yet the flip side cannot be ignored. Reviews consistently note the building’s age and the ongoing need for maintenance, with some observers suggesting that infrastructure constraints contribute to gaps in service delivery. The most palpable risk cited by critics is staffing, specifically, the strain of short- or overextended teams that can lead to slower response to call lights, delayed laundry, or less predictable day-to-day routines. A number of families report frustration with administrative communication, and a few describe experiences that feel outside the standard of care expected from a well-run facility. In stark terms, the contrast between the excellent clinical work and the operational friction is real and persistent in several accounts.
These pros and cons do not cancel each other out; they inform a practical calculus for decision-making. The facility’s clinical strengths, therapy intensity, professional nursing, and a leadership presence that prioritizes resident care, often produce tangible rehabilitation gains and high satisfaction from families who value results and a caring, reachable administrator. That advantage can offset the drawbacks for residents who view recovery and daily care as the primary objective and who can tolerate an older structure and occasional staffing hiccups in exchange for robust, hands-on clinical attention. For families already planning a long rehab trajectory, the choice becomes whether the expected gains in independence justify the operational compromises.
On balance, this Pines campus emerges as a thoughtful choice for rehab-focused seniors who want a compassionate, hands-on care team and a strong, engaged administrator working to keep care individualized and responsive. It is less well-suited for those whose deal-breakers include a modern, spotless facility, flawless 24/7 staffing, or zero tolerance for any risk of personal-item loss. Families should insist on detailed, current staffing plans and ask for concrete examples of how call lights and night-time responses are managed. Visit multiple times, speak with the director of nursing and front-line staff, and request a tour of the therapy gym during peak hours to observe流程 and responsiveness firsthand. Verify recent state inspections and ask about ongoing quality-improvement initiatives so the care plan remains aligned with best practices.
In concrete terms, the ideal match is a resident who needs rehab-leaning care with the comfort of a family-like environment and appreciates administrators who know residents by name and are invested in outcomes. If memory care, highly modern facilities, or a spotless, boutique-like setting are priorities, or if safeguarding belongings and pest control are paramount concerns, alternatives should be explored. For families willing to lean into the strengths, strong physical therapy, dedicated nursing, accessible leadership, and a warm, engaged community, the Pines offers a credible, experience-tested pathway to meaningful recovery and daily livability. The prudent approach is to test drive the facility with targeted questions, confirm staffing patterns for weekends and nights, and align expectations with the resident’s rehab objectives to determine if this environment can deliver the steady progress and peace of mind sought.
151 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Atlantic City International (11 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Eastern Pines Conv Center in Atlantic City, NJ is an assisted living community that offers a wide range of amenities and care services to its residents. The community is fully furnished and provides private bathrooms for each resident. The convenience of beauty salon services, cable or satellite TV, and Wi-Fi/high-speed internet ensures that residents can stay connected and pampered.
Eastern Pines Conv Center offers a variety of dining options to accommodate special dietary restrictions. Residents can enjoy restaurant-style dining in the community's dining room or have meals prepared and served in their kitchenette. The care services provided include assistance with activities of daily living such as bathing, dressing, and transfers. Medication management and 24-hour call systems ensure that residents receive the support they need whenever they need it.
Residents at Eastern Pines Conv Center can take advantage of the many activities offered, including fitness programs and planned day trips. They also have the opportunity to participate in resident-run activities, ensuring a sense of community engagement. Concierge services are available to provide assistance with transportation arrangements for both non-medical needs as well as doctors' appointments.
The location of Eastern Pines Conv Center offers convenience with numerous nearby cafes, pharmacies, physicians, restaurants, transportation options, and hospitals. This allows residents to easily access necessary amenities and healthcare facilities.
Overall, Eastern Pines Conv Center provides a comfortable and supportive environment for seniors who require assistance in their daily lives. With its various amenities and care services, residents can maintain their independence while receiving the necessary support to live fulfilling lives.
Eastern Pines Conv Center is located at 29 North Vermont Avenue, Atlantic City, NJ 08401 in Atlantic County, New Jersey
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