Health Center At Galloway in Absecon, NJ

Pros

• The staff are kind, compassionate, and genuinely care for residents.
• The therapy teams are outstanding and help residents progress toward discharge.
• The facility is clean, welcoming, and well maintained.
• Administrators and admissions staff are knowledgeable and supportive.
• The activities department offers engaging programs that residents enjoy.
• The food service staff are attentive and meals are served with care.
• Families appreciate the clear communication and timely updates about care.
• Reviewers describe the center as a place where residents feel safe and well cared for.

Cons

• They warn that if anyone cares about their loved ones, they should not put them here.
• They say not to choose this facility without a physical tour, citing penalties and concerns.
• They describe the facility as neglectful and unsafe, with ongoing medication and care delays.
• They report chronic understaffing leading to late meds, delayed aides, and poor response to call bells.
• They allege patients were left unshowered and sitting in urine for extended periods.
• They claim staff theft or misuse of medications.
• They criticize the food as poor and meals often not served on time.
• They describe staff as abusive or neglectful, including dangers like bed sores from lack of attention.
• They say administrators are unresponsive to concerns and family input.
• They label the place as the worst facility ever.

Review

Health Center at Galloway is best suited for families pursuing short?term, skilled rehabilitation where a strong therapy program and attentive admissions team can drive meaningful progress toward returning home. The facility often shines for residents who benefit from aggressive PT/OT, clear treatment plans, and a staff that communicates with families about progress and next steps. It's particularly appropriate when a loved one needs a structured rehab environment, a home?like setting, and reassurance that therapy is a priority. Those whose primary need is constant, reliable 24/7 medical oversight, long?term memory care, or very high?risk medical monitoring should look elsewhere, as several accounts describe inconsistent staffing and uneven quality of care that can jeopardize safety and timely treatment.

Pros consistently cited across reviews include a capable rehabilitation team that makes real strides in mobility and independence. Families repeatedly praise therapists who tailor plans, push toward discharge, and celebrate incremental gains, often noting that residents leave stronger and more capable than when they arrived. The administration and admissions process is described as informed and supportive, with staff guiding families through insurance questions, benefits, and discharge planning. The building itself is described as clean and welcoming, with amenities such as a pleasant lounge, an engaging activities program, and even a therapy dog that contributes to mood and morale. On many days, the nursing and aide staff are described as friendly, patient, and genuinely invested in residents' comfort and daily functioning.

Yet the landscape of experiences is sharply split. A substantial portion of reviews flag serious drawbacks that can overwhelm the positives. Chronic understaffing, particularly on weekends, is repeatedly tied to delayed medications, late assistance with bathrooms, and slow responses to call bells. Several accounts describe gaps in basic care - showering, feeding, or timely attention - leading to distress and diminished trust in the facility. There are alarming anecdotes of medication errors, miscommunication, and lapses in monitoring that in some cases escalated to hospital transfers or voiced legal actions. Accusations of neglect, hallway odors, and inconsistent cleanliness surface in enough reviews to warrant caution, especially for families seeking reliable, ongoing supervision.

The conflicting narratives pose a real risk: the same facility lauded for therapeutic excellence can also be critiqued for household?level neglect. In practical terms, this means the pros may offset the cons for families who can align with the program's strongest elements - robust rehab, proactive admissions support, and a generally clean, pleasant environment - provided a dedicated, well?staffed shift is in place. When the right team is present, residents recover mobility faster, gain confidence, and transition home more smoothly. However, the cons are not mere complaints; they reflect systemic gaps in staffing and day?to?day oversight that can translate into real harm if not carefully managed, especially for residents with complex needs or limited independence.

For families weighing a move, some proactive steps can tilt the balance toward a solid outcome. Demand to meet the therapy team and observe a session to gauge compatibility and intensity. Request a live tour of a rehabilitation wing to assess cleanliness, equipment, and the rhythm of care during a typical shift. Ask about the nurse?to?resident ratio on the floor, weekend coverage, and how med administration is tracked; insist on a clear plan for daily rounds and rapid escalation if concerns arise. Verify that social workers remain engaged in discharge planning and that family updates are timely and candid. Finally, assess whether private accommodations and dining options meet expectations, because comfort in daily routines often underpins a successful rehab journey.

In the end, Health Center at Galloway stands out as a credible, capable option for rehabilitation with the potential for excellent discharges home when the care team is strong, consistent, and responsive. Families with a clear focus on therapy outcomes, staff accessibility, and a respectful, collaborative atmosphere will likely rate it highly. Those with entrenched concerns about staffing stability, med safety, or long?term oversight should not romanticize the upsides without a rigorous plan to verify staffing reliability and to monitor ongoing safety. If the facility can secure a reliable, engaged team on your loved one's floor, it offers a practical, effective path back to independence; if not, available alternatives with steadier daily oversight deserve serious consideration.

Located in Absecon, New Jersey, this part of town offers a variety of healthcare options, including the Health Center at Galloway and Lourdes Cardiology for your medical needs. There are also reputable physicians such as Ajay and Borai MD Cancer Center available within close proximity. For seniors looking to enjoy a nice meal or grab a cup of coffee, there are cafes like Starbucks and restaurants like Denny's and Chick-Fil-A nearby. Additionally, Atlantic City International Airport is just a short drive away for convenient travel options. With parks like Egg Harbor Township Nature Reserve for outdoor activities and places of worship like Reformation Lutheran Church for spiritual support, this area provides a well-rounded community for seniors looking to settle down in a peaceful neighborhood.

Physicians

• The Health Center at Galloway (0 miles)
• Lourdes Cardiology (0 miles)
• Ajay and Borai MD Cancer Center (0.1 miles)
• Wise Family Eye Center (0.1 miles)
• American Sleep Pulmonary Medicine (0.1 miles)
• Shore Oral and Maxillofacial Surgery (0.1 miles)
• Bacharach Sleep Disorders and Neurodiagnostics Center (0.1 miles)

Hospitals

• Mainland Division (0.2 miles)
• AtlantiCare Regional Medical Center, Mainland Campus (0.3 miles)
• Atlanticare Regional Medical Center (0.3 miles)
• Atlanticare Lifeline (4.6 miles)

Cafes

• Starbucks (0.7 miles)
• Starbucks (5.4 miles)
• Starbucks (5.4 miles)
• Water Edge Cafe (8.6 miles)

Restaurants

• Denny's (2.1 miles)
• McDonald's (3.4 miles)
• The Historic Smithville Inn (4.6 miles)
• Chick-Fil-A (4.6 miles)
• Hidden Sands Brewing Company (5 miles)
• Tilton Inn (5.9 miles)
• Carluccio's Coal Fired Pizza (6.9 miles)

Transportation

• Atlantic City International Airport (ACY) (2.4 miles)
• NJT - Egg Harbor City Station (6.8 miles)
• Atlantic City Rail Terminal (9.4 miles)

Pharmacies

• CVS Pharmacy (2.6 miles)
• Walgreens (3.2 miles)
• CVS Pharmacy (4.6 miles)
• Apotheco Pharmacy Atlantic (5 miles)
• CVS Pharmacy (5.6 miles)
• Walgreens (5.8 miles)
• CVS Pharmacy (5.9 miles)

Places of Worship

• Reformation Lutheran Church (4 miles)
• Shore Fellowship Church (8.3 miles)

Parks

• Egg Harbor Township Nature Reserve (6.5 miles)